YES. Schedule maintenance with the customer. Shut down all systems related to the
cluster. Run storage test.
NO. Go to step 2.
2.
3.
NO. Find the failure symptom in "Chapter . Symptom-to-FRU index," on page 85.
YES. Run the Diagnostic Programs. If necessary, refer to "Diagnostic programs and
error messages" on page 10.
If you receive an error, go to "Chapter . Symptom-to-FRU index," on page 85.
If the diagnostics completed successfully and you still suspect a problem, see
"Undetermined problems" on page 100.
2
Hardware Maintenance Manual: xSeries 200
IF THE SYSTEM IS NOT PART OF A CLUSTER:
•
Power-off the computer and all external devices.
•
Check all cables and power cords.
•
Set all display controls to the middle position.
•
Power-on all external devices.
•
Power-on the computer.
•
Record any POST error messages displayed on the screen. If an error is
displayed, look up the first error in the "POST error codes" on page 94.
•
Check the System Error Log. If an error was recorded by the system, see
"Chapter . Symptom-to-FRU index," on page 85.
•
Start the Diagnostic Programs. See "Diagnostic programs and error
messages" on page 10.
•
Check for the following responses:
a.
One beep.
b. Readable instructions or the Main Menu.
DID YOU RECEIVE BOTH OF THE CORRECT RESPONSES?