IBM x Series 200 Hardware Maintenance Manual
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IBM x Series 200 Hardware Maintenance Manual

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Hardware Maintenance Manual
IBM
xSeries 200

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Summary of Contents for IBM x Series 200

  • Page 1 Hardware Maintenance Manual xSeries 200...
  • Page 3 Hardware Maintenance Manual xSeries 200...
  • Page 4 This publication was developed for products and services offered in the United States of America. IBM may not offer the products, services, or features discussed in this document in other countries, and the information is subject to change without notice.

  • Page 5: About This Manual

    IBM xSeries 200. Important: This manual is intended for trained servicers who are familiar with IBM Important safety information Be sure to read all caution and danger statements in this book before performing any of the instructions.

  • Page 6: Online Support

    Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación. Online support Use the World Wide Web (WWW) to download Diagnostic, BIOS Flash, Device Driver files and documents. The Web address is: http://www.ibm.com/pc/support Hardware Maintenance Manual: xSeries 200...

  • Page 7: Table Of Contents

    System and PCI extender board ....35 System and PCI extender board options connectors © Copyright IBM Corp. 2000 System board internal cable connectors ..36 System board external connectors .
  • Page 8 FRU information (service only)..73 Hard disk drive cage......73 Power supply .

  • Page 9: General Checkout

    Power supply problems, see “Chapter . Symptom-to-FRU index,” on page 85. Safety information, see “Safety information” on page 105. For intermittent problems, check the error log; see “POST error messages” on page 9. IS THE SYSTEM PART OF A CLUSTER? © Copyright IBM Corp. 2000...
  • Page 10 YES. Schedule maintenance with the customer. Shut down all systems related to the cluster. Run storage test. NO. Go to step 2. IF THE SYSTEM IS NOT PART OF A CLUSTER: • Power-off the computer and all external devices. • Check all cables and power cords.

  • Page 11: General Information

    The server serial number and model number are located on labels on the rear and front of the server. With access to the World Wide Web, up-to-date information about the server model and other IBM server products is available at the following World Wide Web address: http://www.ibm.com/pc/us/eserver/xseries...

  • Page 12: Server Features

    Table 1. Features and Specifications. Microprocessor: Supports one microprocessor (depending on your model) ® ® • Intel Pentium III with 256 KB Level-2 cache and MMX™ (MMX2) technology ® ® • Intel Celeron with 128 KB Level-2 cache and MMX™ (MMX2) technology Memory: •...

  • Page 13: Reliability, Availability, And Serviceability

    Ethernet local area network (LAN). • IBM ServerGuide™ CDs The ServerGuide CDs included with IBM servers provide programs to help set up the server and install the network operating system (NOS). The ServerGuide program detects the hardware options installed, and provides the correct configuration program and device drivers.
  • Page 14 — 24/7 customer support — 3-year warranty (parts: three (3) years; labor: one (1) year) — Adaptec 29160 built-in self-test (BIST) — Alert on LAN™ with optional IBM Ethernet adapter — CD-ROM-based diagnostics — Diagnostic support of Ethernet adapters — Error codes and messages —...

  • Page 15: Server Controls And Indicators

    Server controls and indicators Ethernet speed 100 Mbps Ethernet transmit/ receive activity CD-ROM drive activity light: When this light is on, it indicates that the CD-ROM drive is in use. Diskette eject button: Push this button to install or remove a diskette from the drive. Diskette drive activity light: When this light is on, it indicates that the diskette drive is in use.

  • Page 16: Turning Off The Server

    CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

  • Page 17: Diagnostics

    • Diagnostic programs and error messages The server diagnostic programs are provided on the IBM Enhanced Diagnostics CD. These programs test the major components of the server. See “Diagnostic programs and error messages” on page 10 for more information.

  • Page 18: Small Computer System Interface Messages (Some Models)

    Table 2. SCSI messages. Diagnostic programs and error messages The server diagnostic programs are stored on the IBM Enhanced Diagnostics CD. These programs provide the primary methods of testing the major components of the server. Diagnostic error messages indicate that a problem exists; they are not intended to be used to identify a failing part.

  • Page 19: Text Messages

    Sometimes the first error to occur causes additional errors. In this case, the server displays more than one error message. Always follow the suggested action instructions for the first error message that appears. The following sections contain the error codes that might appear in the detailed test log and summary log when running the diagnostic programs.

  • Page 20: Starting The Diagnostic Programs

    This method of testing is generally used when other methods are not accessible or have not been successful in isolating a problem suspected to be hardware related. An IBM Enhanced Diagnostics CD comes with the server. You can also download the latest image of the diagnostics from the World Wide Web at http://www.ibm.com/pc/support.

  • Page 21: Using The Diagnostic Diskette

    Turn on all attached devices; then, turn on the server. Follow the instructions on the screen. Place the IBM Enhanced Diagnostics CD in the CD-ROM drive. The diagnostics will load. Follow the instructions on the screen to run the diagnostics.

  • Page 22: Recovering Bios

    Use the ServerGuide program to make a BIOS flash diskette. Download files to make a BIOS flash diskette from the World Wide Web. Go to http://www.ibm.com/support/ select IBM System Support, and then make the selections for your system. Boot block jumper...

  • Page 23: Clearing Cmos

    Move the JROM1 jumper to the alternate position (pins 1 and 2) to enable the BIOS recovery mode. Reinstall the side cover, see “Installing the cover” on page 59. Reconnect all external cables and power cords and turn on the peripheral devices. Insert the BIOS flash diskette in the diskette drive.
  • Page 24 CAUTION: When replacing the battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your server has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.

  • Page 25: Temperature Checkout

    Reinstall the server cover and connect the cables. Turn on the server. Start the Configuration/Setup Utility program and set configuration parameters. • Set the server date and time. • Set the power-on password. • Reconfigure your server. Temperature checkout Proper cooling of the server is important for proper operation and server reliability. For a typical xSeries server, you should make sure: •...

  • Page 26: Troubleshooting The Ethernet Controller

    If you have just added new software or a new option and the server is not working, do the following before using the error symptoms table: • Remove the software or device that you just added. • Run the diagnostic tests to determine if the server is running correctly. •...
  • Page 27 Ethernet controller problem The server stops The PCI BIOS interrupt settings are incorrect. running when loading Check the following: device drivers. • Determine if the IRQ setting assigned to the Ethernet controller is also assigned to another device in the Configuration/Setup Utility program.
  • Page 28 Ethernet controller problem The Ethernet controller stopped working without apparent cause. Table 3. Ethernet troubleshooting chart. Hardware Maintenance Manual: xSeries 200 Suggested Action Check the following: • Run diagnostics for the Ethernet controller. • Try a different connector on the hub. •...

  • Page 29: Ethernet Controller Messages

    Ethernet controller messages The integrated Ethernet controller might display messages from the following device drivers: • Novell NetWare • Network driver interface specification (NDIS) adapter for level 4.0 (Windows NT) Novell NetWare or IntraNetWare system ODI driver teaming messages This section provides explanations of the error messages for the Novell NetWare or IntraNetWare system ODI driver, and suggested actions to resolve each problem.
  • Page 30 Couldn’t allocate resources. AFT group for primary adapter in slot nnn already exists. Error locating device control table (DCT) addresses in internal table. Make sure that you have loaded LAN drivers after loading AFT.NLM. Insufficient number of arguments specified. Duplicate slot numbers detected.

  • Page 31: Ndis 4.0 (Windows Nt) Driver Messages

    Message Error identifying slot numbers for the specified board names. Can’t unbind specified slot from AFT group. Make sure that the slot you specified is for the primary adapter in an AFT group. LAN adapter at slot nnnn (Port 0xaa) failed to reset. Check the state of the adapter.
  • Page 32 Action: From the Windows NT desktop, select Start Networks Adapters. Select your IBM Ethernet adapter from the list. Select Properties Advanced. Lower the resource values that apply to the transmit queue. Explanation: Could not allocate enough memory for receive queue.
  • Page 33 Explanation: Single adapter found, but multiple instances tried to load. Action: Using the Configuration/Setup Utility program, make sure that Ethernet is enabled, and that the slot containing the IBM xSeries 200 10/100 Ethernet Adapter or the IBM 10/100 Etherjet PCI adapter is enabled.

  • Page 34: Ethernet Teaming Messages

    Ethernet teaming messages: This section displays the messages associated with Ethernet teaming. Hardware Maintenance Manual: xSeries 200...
  • Page 35 Event ID Type Error Explanation: Team name and physical adapter name are the same. This is an invalid configuration. Action: Reconfigure the adapter team by double-clicking the PROSet icon in the control panel. Error Explanation: Unable to allocate required resources. Action: Free some memory resources and restart.
  • Page 36 Event ID Table 6. NDIS (Windows NT or Windows 2000) driver teaming messages for the Ethernet controller. Hardware Maintenance Manual: xSeries 200 Type Informational Explanation: Team nn. Preferred primary adapter has been detected. Action: None. Informational Explanation: Team nn. Preferred secondary adapter has been detected.

  • Page 37: Configuring The Server

    ServerGuide CDs The ServerGuide CDs include software setup and installation tools specifically designed for IBM 200 servers. You can use these CDs during the initial installation of the server to configure the server hardware and simplify the NOS installation. The ServerGuide CDs also contain a collection of application programs, which you can install after the server is up and running.
  • Page 38 Note: Descriptions of the choices that are available from the main menu are as follows: • System summary Select this choice to display configuration information. This includes the type and speed of the microprocessors and the amount of memory that is installed. Changes that you make to configuration settings appear on this summary screen.
  • Page 39 Select this choice to enable or disable the microprocessor cache. Attention: Do not make changes to the Cache Control unless directed to do so by an IBM authorized service representative. — ROM Shadowing Select this choice to enable or disable the state of a ROM shadowing.

  • Page 40: Using Passwords

    Using passwords The System Security choice appears only on the full Configuration/Setup Utility menu. After you select this choice, you can set a power-on password or an administrator password. You can use any combination of up to seven characters (A–Z, a–z, and 0–9) for your power-on password.

  • Page 41: Starting The Scsiselect Utility Program

    Starting the SCSISelect utility program Complete the following steps to start the SCSISelect Utility program: Turn on the server. When the <<< Press <CTRL><A> for SCSISelect™ Utility! >>> prompt appears, press Ctrl+A. When the Would you like to configure the host adapter or run the SCSI disk utility? question appears, make your selection and press Enter.
  • Page 42 • SCSI Disk Utilities Select this choice to view the SCSI IDs that are assigned to each device or to format a SCSI device. To use the utility program, select a drive from the list. Read the on-screen instructions carefully before making a selection. Note: If you press Ctrl+A before the selected drives are ready, an Unexpected Hardware Maintenance Manual: xSeries 200 SCSI Command Failure screen might appear.

  • Page 43: Installing Options

    The illustrations in the following sections show the components on the system and PCI extender boards. System and PCI extender board options connectors The following illustration identifies system board connectors for options that can be installed. © Copyright IBM Corp. 2000 Adapter retaining bracket Adapter support bracket Support bracket assembly Cover...

  • Page 44: System Board Internal Cable Connectors

    Microprocessor (U11) (U15) PCI 1 PCI 2 PCI 3 PCI 4 PCI 5 System board internal cable connectors The following illustration identifies system board connectors for internal cables. Hardware Maintenance Manual: xSeries 200 Microprocessor fan sink (CPUFA1) DIMM 1 DIMM 2 DIMM 3 Batter y SCSI LED...

  • Page 45: System Board External Connectors

    System fan 2 Microprocessor (SYSFA2) fan sink (CPUFA1) System board external connectors The following illustration identifies system board connectors for external devices. Mouse Keyboard Serial A Parallel Serial B Ethernet USB 2 USB 3 MIDI Line out Line in Main power (JWR1) Front panel connector...

  • Page 46: System Board Switches And Jumpers

    System board switches and jumpers The following illustration identifies the switches and jumpers on the system board. Boot block jumper For normal operations of the system, a jumper is installed on pins 2 and 3 of the boot block jumper. See “Recovering BIOS” on page 14 for information about the boot block jumper.

  • Page 47: Working Inside The Server With The Power On

    • For a list of supported options for the 200, refer to http://www.ibm.com/pc/us/compat on the World Wide Web. Working inside the server with the power on The server is designed with safety in mind. Follow these guidelines when you work inside a server that is turned on: •...

  • Page 48: Moving The Stabilizing Feet

    • While the device is still in its anti-static package, touch it to an unpainted metal part of the system unit for at least two seconds. (This drains static electricity from the package and from your body.) • Remove the device from its package and install it directly into your system unit without setting it down.

  • Page 49: Removing The Bezel

    Cover-release latch Complete the following steps to remove the side cover of the server: Review the information in “Before you begin” on page 38. Turn off the server and peripheral devices and disconnect all external cables and power cords. If necessary, unlock the server cover. Pull out on the cover-release latch, which will slide the cover toward the rear of the server about 12.7 mm (1/2 in.).

  • Page 50: Removing The Support Bracket Assembly

    Complete the following steps to remove the bezel: Review the information in “Before you begin” on page 38. Turn off the server and peripheral devices and disconnect all external cables and power cords. Remove the side cover (see “Removing the side cover” on page 40). Press the bezel-release latch at the top of the server to disconnect the top of the bezel from the server.

  • Page 51: Working With Adapters

    Complete the following steps to remove the support bracket assembly: Review the information in “Before you begin” on page 38. Turn off the server and peripheral devices and disconnect all external cables and power cords. Disconnect the support bracket assembly fan cable from the connector (SYSFA3) on the system board.

  • Page 52: Adapter Considerations

    Note: To change the boot sequence for PCI devices, start the • For a list of supported options for your server, refer to http://www.ibm.com/pc/us/compat on the World Wide Web. Hardware Maintenance Manual: xSeries 200 Configuration/Setup Utility program, select Start Options from the main menu, select Startup Sequence;...

  • Page 53: Installing An Adapter

    Installing an adapter Expansion slot cover Adapter retaining bracket Complete the following steps to install an adapter: Attention: When you handle ESD-sensitive devices, take precautions to avoid damage from static electricity. For details on handling these devices, see “Handling static-sensitive devices” on page 39. Review the information in “Before you begin”...

  • Page 54: Installing A Scsi Or Serveraid Adapter (Some Models)

    Place the adapter, component-side up, on a flat, static-protective surface. Set any jumpers or switches as described by the adapter manufacturer. 10. To install the adapter, carefully grasp the adapter by its top edge or upper corners, and align it with the expansion slot guides; then, press the adapter firmly into the PCI expansion slot.

  • Page 55: Installing Internal Drives

    Connect the SCSI signal cable to the adapter and one or more of the signal cable connectors to the rear of the SCSI devices. Connect the SCSI activity indicator cable to the adapter and to the SCSI LED connector (J3) on the system board. See “System board internal cable connectors” on page 36 for the location of this connector.
  • Page 56 EMC shield and filler panel from the bay, in case you later remove the drive and do not replace it with another. For a list of supported options for your server, refer to http://www.ibm.com/pc/us/compat on the World Wide Web. Hardware Maintenance Manual: xSeries 200 supported in the 5.25-in. bays.

  • Page 57: Preinstallation Steps (All Bays)

    Preinstallation steps (all bays) Before you install drives in the server, verify that you have all the cables and other equipment specified in the documentation that comes with the drive. You might also need to perform certain preinstallation activities. Some of the steps are required only during the initial installation of an option.
  • Page 58 assembly” on page 42 and “System board internal cable connectors” on page 36 for the location of the fan cable connector. Use a screwdriver to gently pry the filler panel and EMC shield away from the server. Note: If you are installing a drive that is a laser product, observe the following CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:...

  • Page 59: Installing A Hard Disk Drive In Bay 5, 6, Or 7

    Note: Make sure to route the signal cable so that it does not block the air flow to the rear of the drives or over the microprocessor. If you have other options to install or remove, do so now. 10. Connect one of the power cables from the power supply into the back of the drive. The connectors are keyed and can be inserted only one way.

  • Page 60: Installing Memory Modules

    The xSeries 200 server supports 64 MB, 128 MB, 256 MB, and 512 MB DIMMs. Your server supports a minimum of 64 MB and a maximum of 1.5 GB of system memory. See the ServerProven list at http://www.ibm.com/pc/compat for a list of memory modules for use with your server.
  • Page 61 Utility program and select Save Settings. See “Chapter . Configuring the server,” on page 29 for more information. • The illustrations in this document might differ slightly from your hardware. Complete the following steps to install a DIMM: Attention: When you handle ESD-sensitive devices, take precautions to avoid damage from static electricity.

  • Page 62: Removing And Installing A Microprocessor

    Microprocessor internal clock frequencies and external clock frequencies must be identical. See the ServerProven list at http://www.ibm.com/pc/compat for a list of microprocessors for use with your server. Hardware Maintenance Manual: xSeries 200...

  • Page 63: Removing A Microprocessor

    Removing a microprocessor Complete the following steps to remove a microprocessor. Microprocessor connector Microprocessor Heat sink Heat sink retainer Microprocessor orientation indicator Attention: When you handle ESD-sensitive devices, take precautions to avoid damage from static electricity. For details on handling these devices, see “Handling static-sensitive devices”...

  • Page 64: Installing A Microprocessor

    Complete the following steps to install a microprocessor: Attention: When you handle ESD-sensitive devices, take precautions to avoid damage from static electricity. For details on handling these devices, refer to IBM Web site http://www.ibm.com/ and use a search term of ESD.
  • Page 65 Peel the plastic protective strip off the bottom of the heat sink. Make sure the square of thermal material is still on the bottom of the heat sink; if not, replace the it with a new heat sink. Align and place the heat sink on top of the microprocessor. Align and place the heat sink retainer over the heat sink, then snap it into place.

  • Page 66: Installing A Security U-Bolt

    the location of the fan cable connector. See “Installing the cover” on page 59 for instructions on installing the cover. Reconnect the external cables and power cords; then, turn on the peripheral devices and the server. Installing a security U-bolt To help prevent hardware theft, you can add a security U-bolt and cable to your server.

  • Page 67: Completing The Installation

    Reconnect the external cables and power cords, and turn on the peripheral devices and the server. Completing the installation Attention: For correct cooling and airflow, install the cover before turning on the To complete the installation, you must reinstall the cover, reconnect all the cables that you disconnected earlier and, for certain options, run the Configuration/Setup Utility program.

  • Page 68: Updating The Server Configuration

    Lock the cover. If you have not done so already, make sure that the two front stabilizing feet are rotated outward so that they properly support the server. Rotate each individual foot outward 90 degrees. Reconnect the external cables and power cords to the server, and then plug the power cords into electrical outlets.

  • Page 69: Input/Output Ports

    Power cord connector Mouse Keyboard Parallel Serial A Serial B Ethernet USB 2 USB 3 Line out Line in MIDI Video Note: If the server is a SCSI model, the SCSI adapter will be located in PCI slot 1; the external connector will appear in the slot below the video connector.

  • Page 70: Mouse Port

    Mouse port The system board has one mouse port that supports a mouse or other pointing device. The mouse connector is located on the rear of your server, see “I/O connector locations” on page 60 for its location. Table 7. Mouse connector pin-number assignments . Keyboard port There is one keyboard port on the rear of your server, see “I/O connector locations”...

  • Page 71: Parallel Connector

    Parallel connector Your server has one parallel connector. This connector supports three standard Institute of Electrical and Electronics Engineers (IEEE) 1284 modes of operation: standard parallel port (SPP), enhanced parallel port (EPP), and extended capability port (ECP). Viewing or changing the connector assignments: You can use the built-in Configuration/Setup Utility program to configure the parallel connector as bidirectional;...

  • Page 72: Serial Connectors

    Table 9. Parallel connector pin-number assignments. Serial connectors Your server has two standard serial connectors: Serial connector A and Serial connector B. Some application programs require specific connectors, and some modems function properly only at certain communication connector addresses. You might need to use the Configuration/Setup Utility program to change communication connector address assignments to prevent or resolve address conflicts.

  • Page 73: Serial Connectors

    When the Configuration/Setup Utility menu appears, select Devices & I/O Ports; then, press Enter. Select the serial connector; then, use the arrow keys to advance through the available settings. Press Esc twice to return to the Configuration/Setup Utility main menu; then, select Save &...

  • Page 74: Failover For Redundant Ethernet

    Failover for redundant Ethernet: The IBM 10/100 Ethernet adapter or the IBM 10/100 Etherjet™ PCI family of adapters are optional, redundant network interface card (NIC) adapters that you can install in your server. If you install this NIC adapter and connect it to the same logical segment as the primary Ethernet controller, you can configure the server to support a failover function.

  • Page 75: Virtual Lan Mode

    The other devices receiving and routing 802.1p tagged packets must support 802.1p. • The adapters on these devices must support 802.1p. The Ethernet controller in your xSeries 200 and all IBM 10/100 Ethernet Security Adapters support 802.1p. • The adapter cannot be assigned to an adapter team. •...

  • Page 76: Ethernet Connector

    In Windows NT, VLANs cannot be implemented on controllers that have been configured for teaming options. NetWare can support teaming options and VLANs on the same adapters. Complete the following steps to join a VLAN from Windows NT 4.0: Create a VLAN on the switch. Use the parameters you assign there to join the VLAN from the server.

  • Page 77: Usb Cables And Hubs

    USB cables and hubs: You need a 4-pin cable to connect devices to USB 2 or USB 3. If you plan to attach more than two USB devices, you must use a hub to connect the devices. The hub provides multiple connectors for attaching additional external USB devices.

  • Page 78: Video Connector

    locations” on page 60 for the location of the MIDI connector. The following table shows the pin-number assignments for the MIDI connector. Table 13. MIDI connector pin-number assignments. +5 V Joystick 1 Switch A Joystick 1 -- X Switch Common Switches Common Video connector Your server uses an AGP adapter located in the AGP slot on the system board.

  • Page 79: Scsi Cabling Requirements

    SCSI cables. To select and order the correct cables for use with external devices, contact your IBM reseller or IBM marketing representative. To receive an indication of SCSI hard disk drive activity, you must also connect the SCSI adapter to the SCSI LED (J3) connector on the system board.
  • Page 80 Table 15. 68-pin SCSI connector pin-number assignments. +Data 12 +Data 13 +Data 14 +Data 15 +Data P1 +Data 0 +Data1 +Data 2 +Data 3 +Data 4 +Data 5 +Data 6 +Data 7 +Data P Ground DIFFSENS Term power Term power Reserved Ground +Attention...

  • Page 81: Fru Information (Service Only)

    Note: Take care not to dislodge the memory when you remove the cage. Power supply Before you begin: • Read “Safety information” on page 105. • Review the information in “Before you begin” on page 38. © Copyright IBM Corp. 2000...

  • Page 82: Rear Fan

    To remove the power supply, do the following: Power-off the server, if it is on. Unplug the server. Remove the cover (see “Removing the side cover” on page 40). Disconnect the power cables from the system board. Remove the screws from the rear of the server. Gently move the power supply away from the chassis and lift it out of the server.

  • Page 83: System Board

    Rubber extensions To remove the rear fan, do the following: Power-off the server, if it is on. Unplug the server. Remove the cover (see “Removing the side cover” on page 40). Remove the support bracket (see “Removing the support bracket assembly” on page 42).

  • Page 84: Cd-Rom Drive

    To remove the system board, do the following: Power-off the server, if it is on. Unplug the server. Remove the cover (see “Removing the side cover” on page 40). Remove the front bezel (see “Removing the bezel” on page 41). Remove the support bracket (see “Removing the support bracket assembly”...

  • Page 85: Floppy Disk Drive

    To remove the CD-ROM drive, do the following: Power-off the server, if it is on. Unplug the server. Remove the cover (see “Removing the side cover” on page 40). Disconnect the cables. Remove the screws from the CD-ROM drive cage. Gently slide the CD-ROM drive toward the front of the server and lift it out.

  • Page 86: Button Kit

    Gently slide the floppy disk drive toward the front of the server and lift it out. Button kit Before you begin: • Read “Safety information” on page 105. • Review the information in “Before you begin” on page 38. To remove the button kit, do the following: Power-off the server, if it is on.

  • Page 87: Bezel Release Latch

    To remove the speaker, do the following: Power-off the server, if it is on. Unplug the server. Remove the cover (see “Removing the side cover” on page 40). Remove the front bezel (see “Removing the bezel” on page 41). Remove the support bracket (see “Removing the support bracket assembly” on page 42).

  • Page 88: Top/Side Cover

    To remove the bezel release latch, do the following: Power-off the server, if it is on. Unplug the server. Remove the cover (see “Removing the side cover” on page 40). Remove the front bezel (see “Removing the bezel” on page 41). Remove the handle assembly (see “Handle assembly”...

  • Page 89: Handle Assembly

    To remove the top/side cover, do the following: Power-off the server, if it is on. Unplug the server. Remove the cover (see “Removing the side cover” on page 40). Remove the front bezel (see “Removing the bezel” on page 41). Remove the handle assembly (see “Handle assembly”).

  • Page 90: Adapter Retainer

    To remove the handle cap, do the following: Power-off the server, if it is on. Unplug the server. Use a flathead screwdriver to gently press in and down on the tabs located on the interior side wall of the handle. Lift up on the handle cap to separate it from the handle support.
  • Page 91 To remove the adapter retainer, do the following: Power-off the server, if it is on. Unplug the server. Remove the cover (see “Removing the side cover” on page 40). Remove all adapter cards (see “Installing an adapter” on page 45). Rotate the adapter retainer to the open position.
  • Page 92 Hardware Maintenance Manual: xSeries 200...

  • Page 93: Symptom-To-Fru Index

    Setup to be stored in CMOS. For IBM devices not supported by index, refer to the manual for that device. Always start with “Chapter . General checkout,” on page 1.
  • Page 94 Beep/Symptom 1-2-2 System Board (DMA initialization failed) 1-2-3 System Board (DMA page register write/read failed) 1-2-4 DIMM System Board (RAM refresh verification failed) 1-3-1 DIMM System Board (1st 64K RAM test failed) 1-3-2 DIMM Processor (1st 64K RAM parity test failed) System Board 1-4-3 System Board...
  • Page 95 Beep/Symptom 2-2-4 Battery System board (CMOS configuration info validation failed) 2-3-1 Jumper on J28 System Board (Screen initialization failed) 2-3-2 System board (Screen memory failed) 2-3-3 System board (Screen retrace failed) 2-3-4 System board (Search for video ROM failed) 2-4-1 System board (Video failed, screen believed operable)

  • Page 96: No Beep Symptoms

    Beep/Symptom 3-3-1 DIMM System board (Memory size mismatch occurred, see Battery "Memory Settings" on page 31) 3-3-2 Disconnect the server power cord from outlet, wait 30 seconds and retry. System Board (Critical SMBUS error occurred) (I2C bus DIMMs error) Power Supply 12C Cable 3-3-3 Install or reseat the memory modules, then do a 3 boot reset.

  • Page 97: Diagnostic Error Codes

    No Beep Symptom No ac power No beep and no video Diagnostic error codes Note: In the following error codes, if XXX is 000, 195, or 197,do not replace a FRU. The description for these error codes are: For all error codes, replace/follow the FRU/Action indicated. Error Code/Symptom 001-XXX-000 (Failed core tests)
  • Page 98 Error Code/Symptom 015-XXX-198 (USB device connected during USB test) 020-XXX-000 (Failed PCI Interface test) 030-XXX-000 (Failed Internal SCSI interface test) 030-XXX-00N (Failed SCSI test on PCI slot N. Check system error log before replacing a FRU.) 035-XXX-099 035-XXX-S99 (Failed RAID test on PCI slot S.
  • Page 99 Error Code/Symptom 201-XXX-999 (Multiple DIMM failure, see error text.) 202-XXX-001 (Failed System Cache test) 206-XXX-000 (Failed Diskette Drive test) 215-XXX-000 (Failed IDE CD-ROM test) 217-XXX-000 (Failed BIOS Fixed Disk test) Note: If RAID is configured, the fixed disk number refers to the RAID logical array.

  • Page 100: Error Symptoms

    Error Code/Symptom 301-XXX-000 (Failed Keyboard test) 405-XXX-000 (Failed Ethernet test on controller on the System Board) 405-XXX-00N (Failed Ethernet test on adapter in PCI slot N) 415-XXX-000 (Failed Modem test) Error symptoms General CD is not working properly. CD-ROM drive tray is not working.
  • Page 101 Monitor problems (general). Some IBM monitors have their own self-tests. If you suspect a problem with the monitor, refer to the information that comes with the monitor for adjusting and testing instructions.

  • Page 102: Post Error Codes

    Setup Setup and Installation CD • won’t start. • • ServeRAID program cannot • view all installed drives - or - • cannot install NOS. The Operating System Free up more space on the hard disk. Installation program continuously loops. ServerGuide won't start your Be sure the NOS CD you have is supported by ServerGuide.
  • Page 103 Error Code/Symptom (Adapter read-only memory error) (Internal cache error) (Real time clock error) (Real time clock battery error) (Device Configuration Error) Note: Be sure to load the default settings and any additional desired settings; then, save the configura- tion. (Real-Time Clock error) (Memory configuration changed, see "Memory Settings"...
  • Page 104 Error Code/Symptom (VPD serial number not set.) (Bad EEPROM CRC #2) (Three attempts were made to access the server with invalid passwords) (Memory test error, see "Memory Settings" on page 31.) If the server does not have the latest level of BIOS installed, update the BIOS to the latest level and run the diagnostic program again.
  • Page 105 Error Code/Symptom (Parallel port error) 11XX (System board serial port 1 or 2 error) 1162 (Serial port configuration conflict) 1200 (microprocessor machine check) 1800 (No more hardware interrupt available for PCI adapter) 1962 (Drive does not contain a valid boot sector) 2400 (Video controller test failure) 2462...
  • Page 106 Error Code/Symptom 00019501 (Microprocessor is not functioning - check VRM and processor LEDs) 00019701 (Microprocessor failed BIST) 00180100 (No room for PCI option ROM) 00180200 (No more I/O space available for PCI adapter) 00180300 (No more memory (above 1MB for PCI adapter)) 00180400 (No more memory (below 1MB for PCI adapter))

  • Page 107: Processor Board Leds

    Error Code/Symptom 01298101 (Bad update data for microprocessor) 01298200 (Microprocessor speed mismatch) I9990301 (Fixed boot sector error) I9990305 (Fixed boot sector error, no operating system installed) I9990650 (AC power has been restored) Other numbers Follow instructions on screen. Processor board LEDs Table 16.

  • Page 108: Serveraid

    (power-on the computer and reconfigure each time). • Any external devices • Surge suppressor device (on the computer) • Modem, printer, mouse, or non-IBM devices • Each adapter • Drives • Memory Modules (Minimum requirement = one 128 MB DIMM) Note: Minimum operating requirements are: Power-on the computer.

  • Page 109: Parts Listing

    Parts listing © Copyright IBM Corp. 2000...

  • Page 110: System

    System This parts listing supports the following models: 10X, 11X, 12X, 13X, 20X, 21X, 22X, 23X, 30X, 31X, 33X, 40X, 41X, 42X, 50X, 51X, 52X, 60X, 61X, 62X, 70X, 71X, 72X Index Kit, handle caps (All models) Handle support (All models) Shield, 5.25"...

  • Page 111: Keyboards

    Index Cover, side/top (All models) Shield, 3.5" EMC (All models) Bar, bezel release (All models) System feet (All models) Feet, snap-in (4) (All models) Service label kit (All models) Misc. hardware kit (All models) Lock assembly (All models) Kit, USB blank rack bezel (All models) Kit, DASD hard disk drive rail (All models) Shield, planar EMC (All models) Mouse assembly., Stealth Gray (All models)

  • Page 112: Power Cords

    Portuguese Romanian Russian Serbian/Cyrillic Slavic Spanish Swedish/Finn Swiss, F/G Turkish Turkish UK English Yugosl/Lat US English-EMEA Chinese/US Thailand French Canadian Power cords China (PRC) Japan Thailand Israel Bangladesh, Burma, India, Pakistan, South Africa, Sri Lanka Chile, Ethiopia, Italy, Libya, Somalia Argentina, Australia, New Zealand, Papua New Guinea, Paraguay, Uruguay, Western Samoa Antigua, Bahrain, Brunei, Channel Islands, Cyprus, Dubai, Fiji, Ghana, Hong Kong,...

  • Page 113: Related Service Information

    Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM computer. General safety Follow these rules to ensure general safety: •...

  • Page 114: Electrical Safety

    • Reinstall all covers correctly before returning the machine to the customer. Electrical safety CAUTION: Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the server covers, unless instructed otherwise in the installation and configuration procedures.

  • Page 115: Safety Inspection Guide

    This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of non-IBM features or options not covered by this inspection guide.

  • Page 116: Handling Electrostatic Discharge-Sensitive Devices

    Insulation must not be frayed or worn. Remove the cover. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.

  • Page 117: Grounding Requirements

    Korean • Spanish Important: All caution and danger statements in this IBM documentation begin with a number. This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in this section.
  • Page 118 Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 119 Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. • Statement 4 18 kg (37 lbs) CAUTION: Use safe practices when lifting. • Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
  • Page 120 Importante: Todas as instruções de cuidado e perigo da IBM documentation começam com um número. Este número é utilizado para fazer referência cruzada de uma instrução de cuidado ou perigo no idioma inglês com as versões traduzidas das instruções de cuidado ou perigo encontradas nesta seção.
  • Page 121 Aqueça a mais de 100°C (212°F) • Conserte nem desmonte Para descartar a bateria, entre em contato com a área de atendimento a clientes IBM, pelo telefone (011) 889-8986, para obter informações sobre como enviar a bateria pelo correio para a IBM.
  • Page 122 18 kg (37 lbs) 32 kg (70,5 lbs) 55 kg (121,2 lbs) CUIDADO: Ao levantar a máquina, faça-o com segurança. Instrução 5 CUIDADO: Os botões Liga/Desliga localizados no dispositivo e na fonte de alimentação não desligam a corrente elétrica fornecida ao dispositivo. O dispositivo também pode ter mais de um cabo de alimentação.
  • Page 123 Related service information...
  • Page 124 Hardware Maintenance Manual: xSeries 200...
  • Page 125 Related service information...
  • Page 126 Hardware Maintenance Manual: xSeries 200...
  • Page 127 Related service information...
  • Page 128 Hardware Maintenance Manual: xSeries 200...
  • Page 129 Related service information...
  • Page 130 Hardware Maintenance Manual: xSeries 200...
  • Page 131 Important: Toutes les consignes Attention et Danger indiquées dans la bibliothèque IBM documentation sont précédées d'un numéro. Ce dernier permet de mettre en correspondance la consigne en anglais avec ses versions traduites dans la présente section. Par exemple, si une consigne de type Attention est précédée du chiffre 1, ses traductions sont également précédées du chiffre 1 dans la présente section.
  • Page 132 ATTENTION: Remplacez la pile au lithium usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d'un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même fabricant.
  • Page 133 Certains produits laser contiennent une diode laser de classe 3A ou 3B. Prenez connaissance des informations suivantes: Rayonnement laser lorsque le carter est ouvert. évitez de regarder fixement le faisceau ou de l'observer à l'aide d'instruments optiques. évitez une exposition directe au rayon.
  • Page 134 ATTENTION: Ne posez pas d'objet dont le poids dépasse 82 kg sur les unités montées en armoire. Hardware Maintenance Manual: xSeries 200...
  • Page 135 Wichtig: Alle Sicherheitshinweise in dieser IBM documentation beginnen mit einer Nummer. Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den übersetzten Versionen dieses Hinweises in diesem Abschnitt. Wenn z. B. ein Sicherheitshinweis mit der Nummer 1 beginnt, so erscheint die übersetzung für diesen Sicherheitshinweis in diesem Abschnitt unter dem Hinweis 1.
  • Page 136 Hinweis 2 ACHTUNG: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller. Die Batterie enthält Lithium und kann bei unsachgemäßer Verwendung, Handhabung oder Entsorgung explodieren.
  • Page 137 18 kg 32 kg 55 kg ACHTUNG: Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen beachten. Hinweis 5 ACHTUNG: Mit dem Betriebsspannungsschalter an der Vorderseite des Servers und dem Betriebsspannungsschalter am Netzteil wird die Stromversorgung für den Server nicht unterbrochen. Der Server könnte auch mehr als ein Netzkabel aufweisen. Um die gesamte Stromversorgung des Servers auszuschalten, muß...
  • Page 138 Importante: Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione IBM documentation iniziano con un numero. Questo numero viene utilizzato per confrontare avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione.
  • Page 139 Avviso 2 ATTENZIONE: Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore.
  • Page 140 18 kg 32 kg 55 kg ATTENZIONE: Durante il sollevamento della macchina seguire delle norme di sicurezza. Avviso 5 ATTENZIONE: Il pulsante del controllo dell'alimentazione situato sull'unità e l'interruttore di alimentazione posto sull'alimentatore non disattiva la corrente elettrica fornita all'unità. L'unità potrebbe disporre di più di un cavo di alimentazione. Per disattivare la corrente elettrica dall'unità, accertarsi che tutti i cavi di alimentazione siano scollegati dalla sorgente di alimentazione.
  • Page 141 Related service information...
  • Page 142 Hardware Maintenance Manual: xSeries 200...
  • Page 143 Related service information...
  • Page 144 Importante: Todas las declaraciones de precauciín de esta IBM documentation empiezan con un número. Dicho número se emplea para establecer una referencia cruzada de una declaraciín de precauciín o peligro en inglés con las versiones traducidas que de dichas declaraciones pueden encontrarse en esta secciín.
  • Page 145 Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza 33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el fabricante. Si el sistema tiene un mídulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de mídulo, que ha de estar creado por el mismo fabricante.
  • Page 146 PELIGRO Algunos productos láser contienen un diodo de láser incorporado de Clase 3A o de Clase 3B. Tenga en cuenta la advertencia siguiente. Cuando se abre, hay radiaciín láser. No mire fijamente el rayo ni lleve a cabo ningún examen directamente con instrumentos ípticos; evite la exposiciín directa al rayo. Declaración 4 18 kg (37 libras) 32 kg (70,5...
  • Page 147 PRECAUCIÓN: No coloque ningún objeto que pese más de 82 kg (180 libras) encima de los dispositivos montados en bastidor. Related service information...

  • Page 148: Send Us Your Comments

    We want to know your opinion about this manual (part number 06P8517). Your input will help us to improve our publications. Please photocopy this survey, complete it, and then fax it to IBM HMM Survey at 919-543-8167 (USA). Name: _________________________________________...

  • Page 149: Problem Determination Tips

    IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Subject to IBM’s valid...

  • Page 150: Trademarks

    ServerProven, including but not limited to the implied warranties of merchantability and fitness for particular purpose. These products are offered and warranted solely by third parties. Trademarks The following items are trademarks of the IBM Corporation in the United States or other countries or both: NetBAY ServeRAID...
  • Page 152 IBM@ Part Number: 06P8517 Printed in the United States of America on recycled paper containing 10% recovered post-consumer fiber. 06P8517 0406P8517...

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