Main Messages And Their Remedies - Konica Minolta magicolor 8650 User Manual

Troubleshooting
11.10

Main messages and their remedies

Message
Set correct paper
Check paper Size
Check paper Type
Capacity Over XXXX Remove Pa-
per
Account Name
Over Max Allowance Total Ctr for
User
Please delete job.
Door open
Please close.
IU not installed
Please set IU. [X]
Toner Not Installed
Please set Toner Cartridge. [X]
No Waste Toner Box
Please install Waste Toner Box.
Replenish paper
Toner low.
Replace when indicate [X]
Toner Empty
Replace Staple cartridge
Misfeed detected.
XXXX Remove paper.
HDD Password Error
Encryption pass Err
Trouble C-xxxx
(Excluding the following C-255X)
Trouble C-2551
Contact Service
Trouble C-2553
Contact Service
Trouble C-2555
Contact Service
Trouble C-2557
Contact Service
INCORRECT IU
IF YOU CHOOSE TO CONTINUE %
magicolor 8650
Cause
Paper of a suitable size is not loaded
in a paper tray.
Since the maximum amount of pa-
pers for the indicated finisher output
tray has been exceeded, the machine
is unable to make prints.
Account track settings have been
specified. Prints cannot be made un-
less an account name and its correct
password are entered.
The limit on the number of prints that
can be made has been reached.
Since a machine door or cover is
open or an option is not installed cor-
rectly, the machine is unable to make
prints.
The imaging unit is not installed cor-
rectly.
The indicated toner cartridge is not
installed correctly.
The waste-toner box is not installed
correctly.
The indicated tray has run out of pa-
per.
The toner for the indicated color is
about to run out.
Since the toner for the indicated color
has run out, the machine is unable to
make prints.
The staples have run out.
Since a paper misfeed occurred, the
machine is unable to make prints.
The password is incorrect.
The encryption key is incorrect.
The machine malfunctioned and is
unable to make prints.
Occurs when printing in black and
white continues if the cyan toner car-
tridge is empty.
Occurs when printing in black and
white continues if the magenta toner
cartridge is empty.
Occurs when printing in black and
white continues if the yellow toner
cartridge is empty.
Occurs when printing in black and
white continues if the black toner car-
tridge is empty.
Unapproved imaging unit is installed.
EDNord - Istedgade 37A - 900 Aalborg - telefon 9633 3500
Remedy
Either select a different size or feed
paper of a suitable size from the
tray 1 (bypass tray).
Remove all papers from the indicated
tray.
Type in your account name and pass-
word. (See p. 8-29.)
Contact your administrator.
Make sure that all doors and covers
are closed and that all options are in-
stalled correctly.
Reinstall the supplies or parts, or
contact your technical representa-
tive.
Load paper into the indicated tray.
(See p. 2-29, p. 2-30 and p. 2-25.)
Prepare to replace the toner cartridge
according to your maintenance
agreement.
Replace the toner cartridge accord-
ing to your maintenance agreement.
Replace the staple cartridge.
(See p. 12-15.)
Clear the paper misfeed.
(See p. 11-4.)
Register the correct password.
Register the correct encryption key,
or format the HDD.
Inform your service representative of
the code displayed on the display
panel.
Replace with a new cyan toner car-
tridge.
Replace with a new magenta toner
cartridge.
Replace with a new yellow toner car-
tridge.
Replace with a new black toner car-
tridge.
Printing can be continued but print
result is not guaranteed.
Replace with an approved imaging
unit.
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