Purchase Transactions - VeriFone VX 820 User Manual

Purchase transactions

1. Touch the screen to activate or press the Enter key.
2. Select Purchase from the menu on the touch screen.
3. Enter the amount, then press Enter.
4. The terminal will prompt for cash out amount. If cash out is required enter in
the amount, then press Enter. If cash out is not required simply press Enter.
NOTE: Cash out is not available on 'Contactless' or 'Credit' transactions.
5. The terminal will prompt to present a card.
a) For chip cards with contactless technology (MasterCard® PayPass
Visa® payWave)
i Have the customer present the card over the
screen until the four indicator lights illuminate
green (2 – 3 seconds).
ii The transaction will default to a 'Credit' selection.
Some transactions may require a PIN or
signature, or that the customer inserts their card
– follow the prompts on the terminal screen to
authorise the transaction.
b) For chip cards without contactless technology or cards with a magnetic
stripe only
i Insert the chip card (facing up chip end first) into the terminal as far
as it will go and leave it there. For magnetic stripe only cards, swipe
the card down the side of the terminal (the magnetic stripe needs to
be inserted into the card reader facing the terminal keypad).
ii The terminal will prompt to select the account type. Select this by
pressing the Cheque, Savings or Credit button on the screen.
iii The terminal will prompt for a PIN. Have the cardholder enter their PIN,
and press Enter. For credit transactions, the cardholder may press
Enter and sign to authorise the transaction.
6. The terminal will then process the transaction and print the merchant's copy
of the receipt. If the cardholder has chosen to sign for a credit transaction,
check the cardholder's signature against the card and select Yes if accepted.
Failure to accept the cardholder's signature within 30 seconds will result in the
transaction being approved.
7. The terminal will prompt if you want to print the cardholder copy, select the Yes
or No button on the screen.
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