Purchase Transactions - VeriFone VX 820 User Manual

Purchase transactions.

1. Touch the screen to activate or press the Enter key.
2. Enter the amount, then press Enter.
3. The terminal will prompt for cash out amount. If cash out is required enter in
the amount, then press Enter. If cash out is not required simply press Enter.
NOTE: Cash out is not available on 'Contactless' or 'Credit' transactions.
See page 5 for purchase transactions with tipping enabled.
4. The terminal will prompt to present a card.
a) For chip cards with contactless technology (MasterCard®, Visa® or EFTPOS)
i Have the customer present the card over the screen until the four indicator
lights illuminate green (2–3 seconds).
ii The transaction will default to a 'Credit' selection.
Some transactions may require a PIN or that the
customer inserts their card – follow the prompts on
the terminal screen to authorise the transaction.
b) For chip cards without contactless technology
or cards with a magnetic stripe only
i Insert the chip card into the terminal as far as it will
go and leave it there. For magnetic stripe only cards,
swipe the card down the side of the terminal.
ii The terminal will prompt to select the account type. Select this by pressing
the Cheque, Savings or Credit button on the screen.
iii The terminal will prompt for a PIN. Have the cardholder enter their PIN, and
press Enter. (If the customer's card does not have a PIN the terminal will
prompt for a signature to authorise the transaction.)
5. The terminal will then process the transaction and print the merchant's copy
of the receipt. If a signature was used to authorise the transaction, check the
cardholder's signature against the card and select Yes if accepted. Failure to accept
the cardholder's signature within 30 seconds will result in the transaction being
approved.
6. To print a cardholder copy, select Yes on the screen.
6