Visual Indications; Audible Indications - Mitel 5224 Manual

Visual Indications

If your set is programmed to provide a visual alert, the indicator beside the
Queue Status Feature Key indicates the three levels of alert as follows:
•
a solid indicator beside the Line Select Key on your set indicates that
the workload is below the first threshold limit programmed
•
a slowly flashing indicator indicates that the workload is above the first
but below the second threshold limit programmed
•
a quickly flashing indicator indicates that the workload is above the
second threshold limit programmed.

Audible Indications

For sets programmed for audible indications, the system provides the following
different ringing patterns, depending on the threshold alert status:
•
a single ring occurs when the longest waiting caller exceeds the
programmed first threshold time interval
•
a double ring occurs when the longest waiting caller exceeds the
programmed second threshold time interval
•
a single or double ring occurs when a previous threshold time interval
is reverted to (i.e., when the longest waiting call is answered and the
next longest waiting caller is in a different threshold level).
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