Mexico - Chevrolet 2013 TRAX Owner's Manual

13-10 Customer Information
Services Not Included in Roadside
Assistance
Roadside Assistance does not
cover or reimburse services for the
following:
Events caused by fraud or bad
faith by the driver.
Vehicle immobilization situations
due to a major force or
unforeseen circumstances,
such as natural phenomena of
an extraordinary nature,
earthquakes, volcanic eruptions,
and other cyclonic storms.
Vehicle immobilization situations
arising from car accidents
caused by the driver of the
vehicle or third parties. This
means any occurrence that
causes physical injury to the
occupants and/or the vehicle
caused by external forces.
Acts of terrorism, riot or uproar,
armed forces or police actions
which prevent timely delivery of
assistance services.
Food service, beverages,
telephone calls, or other extra
costs. Accommodation costs
apply only to Mexico per the
terms and conditions of the
Roadside Assistance program.
Any damage to the vehicle
without intent, derived from the
services provided.
Cost of towing a trailer when
choosing a Chevrolet dealer that
is nearest to the temporary
storage facility for the disabled
vehicle.
Cost of all maneuvers required
to access the vehicle when it is
not available to be towed.
Cost of fuel provided.
Routine vehicle repair costs are
not covered by the Roadside
Assistance program. For more
information, see your new vehicle
warranty.
Contacting Roadside Assistance
Roadside Assistance services are of
no cost to you and available
24 hours a day, 365 days a year.
Costs are only incurred in situations
that exceed the limits of the
program, some of which are listed
previously in this section.
To contact Roadside Assistance by
phone, use the following numbers:

Mexico

01-800-466-0800
United States
1-866-466-8901
Canada
1-800-268-6800
E-mail
asistencia.chevrolet@gm.com
Chevrolet reserves the right to make
any changes or discontinue the
Roadside Assistance program at
any time without notification.