Dvd-Rom Drive - Toshiba Portégé M100 User Manual

User's Manual

DVD-ROM drive

For more information, refer to Chapter 4,
Problem
You cannot access
a CD/DVD in the drive
Some CD/DVDs
run correctly, but
others do not
9-10
Operating
Procedure
Make sure the drive's drawer is securely
closed. Press gently until it clicks into place.
Open the drawer and make sure the CD/DVD is
properly seated. It should lie flat with the label
facing up.
A foreign object in the drawer could block laser
light from reading the CD/DVD. Make sure there is
no obstruction. Remove any foreign object.
Check whether the CD/DVD is dirty. If it is, wipe
it with a clean cloth dipped in water or a neutral
cleaner. See the Media care section in Chapter 4,
Operating Basics , for details on cleaning.
Check the Slim Select Bay lock on the bottom of
the computer. It should be in the lock position.
The software or hardware configuration may
be causing a problem. Make sure the
hardware configuration matches your software's
needs. Check the CD/DVD's documentation.
Check the type of CD/DVD you are using. The
drive supports:
DVD-ROM: DVD-ROM, DVD-Video
Basics.