Avaya 4600 Series Administrator's Manual page 127

Table 12: Possible Error Messages During Installation or Operation of 4600 Series IP
Telephones (continued)
Error Message
No file server address
No Socket
System busy
System Error
During Registration
Bad Router
Extension error
Cause/Resolution
CAUSE: The file server IP Address in the IP telephone's
memory is all zeroes.
RESOLUTION: Depending on the specific requirements of
your network, this may not be an error. If appropriate,
either administer the DHCP server with the proper address
of the file server, or administer the telephone locally using
the ADDR option. The 4600 Series IP Telephone
Installation Guide explains the ADDR option.
CAUSE: The telephone has registered with the call server,
but network problems have prevented the telephone from
opening a TCP socket.
Note: This message only occurs on older software
versions. Telephones with newer software automatically
reset.
RESOLUTION: Investigate the network problem normally.
CAUSE: Most likely, the number of IP endpoints on the
Avaya Media Server is already at maximum, Less likely,
network resource is unavailable.
RESOLUTION: The telephone was attempting to access a
network resource (DHCP server, TFTP server, or the
Avaya Media Server) and was not successful. Check the
resource being called upon for its availability. If the
resource appears operational and properly linked to the
network, verify addressing is accurate and a
communication path exists in both directions between the
telephone and the resource.
CAUSE: The Avaya Media Server has an unspecified
problem.
RESOLUTION: Consult your Avaya Media Server
administration and troubleshooting documentation.
CAUSE: The telephone cannot find a router based on the
information in the DHCP file for GIPADD.
RESOLUTION: Change administration on DHCP, as
indicated in DHCP in
CAUSE: An invalid Avaya Media Server Registration
extension has been entered.
RESOLUTION: Reenter the extension if entered
incorrectly. If appropriate, verify proper extension with
respect to switch administration.
Chapter 4: Server Administration.
Issue 2.3 November 2005
Error Messages
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