Troubleshooting The 4601 Ip Telephone - Avaya 4600 Series Administrator's Manual

Table 13: Possible Error Messages During 4610SW, 4620/4620SW, 4621SW, 4622SW,
4625SW, and 4630/4630SW Backup/Restore
Error Message
The FTP Server has
denied access
Please check FTP
Setup parameters
The FTP Server was
unable to store the
backup file

Troubleshooting the 4601 IP Telephone

This section describes specific problems that can occur during 4601 IP Telephone installation,
administration or normal operation, and possible ways of resolving these problems.
In Table 14, the Error Messages shown in the first column correspond to the equivalent
conditions described in "Chapter 4" of the 4600 Series IP Telephone Installation Guide and
Table 12: Possible Error Messages During Installation or Operation of 4600 Series IP
Telephones. However, rather than displaying messages, the 4601 turns its LEDs on and off to
indicate an error condition, as described in
conditions result in unique LED indications.
Cause/Resolution
CAUSE: The FTP server has reported that it did not store data.
RESOLUTION: Verify the FTP server setup parameters, as
indicated on the FTP Setup Parameters screen. See "FTP Setup"
in Chapter 8 of the 4630/4630SW IP Telephone User Guide, or
see "Backup/Restore Options" in Chapter 6 of the appropriate
User Guide for the telephone type.
CAUSE: The FTP server has reported that it could not store the
data.
RESOLUTION: Verify administration and available capacity/
filespace on the FTP server.
Table 14's second column. In addition, not all error
Troubleshooting the 4601 IP Telephone
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