Dtmf Tones; Power Interruption; The View Administrative Option - Avaya one-X 9600 Series Installation And Maintenance Manual

Troubleshooting Guidelines

DTMF Tones

H.323 telephones do not send DTMF tones to non-H.323 telephones. The failure to hear DTMF
tones sent by a far-end 9600 Series IP Telephone does not require any action on the user's
part. The TN2302AP board does not pass in-band DTMF tones.

Power Interruption

If power to a 9600 Series IP Telephone is interrupted while the telephone is saving the
application file, the HTTP/HTTPS application can stop responding. If this occurs, restart the
HTTP/HTTPS server.

The View Administrative Option

Use the following procedure to verify the current values of system parameters and file versions.
Note:
If so administered through OPSTAT, end users can access the Network
Note:
Information option from the Avaya Menu's Phone Settings option to view (but not
change) most of the parameters associated with Craft Local Procedures. For
more information about this option, see the applicable user guide(s).
Note:
You can use the ADDR option to view IP Addresses if needed. See
Note:
Addressing Installation
Addresses might have been entered incorrectly. Verify whether you were
provided with correct IP Addresses.
1. When you select VIEW from the Craft Local Procedure Screen, the following system
parameters display, as shown in
Note:
Use the Right and Left navigation arrows to scroll through the viewable
Note:
information, where indicated in
58 9600 Series IP Telephones Release 3.0 Installation and Maintenance Guide
in Chapter 3: Local Administrative
Table 2.
Table 2.
Static
Options. The IP