Error Messages On The Computer - HP PhotoSmart 812 User Manual

Message
Unsupported
printer
Unknown device

Error messages on the computer

Message
Connection
between the
imaging device
and computer
failed.
Photos are still
present on the
camera.
7-Troubleshooting
Possible cause
The printer is
not supported
by HP Direct
Print capability.
The camera is
connected to a
USB device that
it does not
recognize.
Possible cause
The camera
might be
connected to a
computer
through a USB
hub.
You have not
chosen to have
the images
deleted from the
camera when
you unload
them to a
computer.
Solution
Either purchase a printer
with Direct Print
capability or connect the
camera to a computer
and print from there.
Make sure you are
connected to a supported
printer or computer.
Solution
Try connecting the
camera directly to the
computer or printer or
disconnect other devices
attached to the hub.
If you want to have the
software automatically
delete images from the
camera after unload,
choose that option in the
Image Unload Settings
screen of the software.
67