Chapter 1: About This Guide; How To Use This Guide; Where To Nd Advanced Technical Information; Download Manuals And Drivers - CognitiveTPG A798 User Manual

Chapter 1: About this Guide

How to use this guide

The guide is designed to help you find the information you need quickly and easily, whether you are installing, servicing,
or making adjustments to a TPG printer. The chapter headings are self-explanatory, and the index at the back can also point
you in the right direction.
For basic printer setup, refer to Chapter 3: Setting up the Printer. This section has been written under the assumption that
the printer will arrive pre-configured. For instructions on checking the configuration or reconfiguring the printer, look in
Chapter 4: Using the Printer.
Having problems? Check the troubleshooting section in the back of Chapter 4.
Need paper specs? Look in Chapter 5: Paper and Supplies.

Where to nd advanced technical information

Since TPG printers are shipped pre-configured and have been designed to operate with no maintenance, this guide provides
only essential technical and configuration information. TPG also has a Programming Guide for this printer with more
detailed discussion of programming capabilities. The A798 Programming Guide has been developed as a companion
to the User Guide and includes additional programming information. The A798 Service Guide is available to qualified
service technicians who have been certified by TPG to perform advanced procedures.
Because of the printer's wide array of printing capabilities, you may prefer to contact TPG support for more assistance.

Download manuals and drivers

The A798 Setup Guide, A798 User Guide, A798 Programming Guide, and various printer drivers can be downloaded
from the TPG Web site in .pdf format: http://www.TPGprinters.com, in the "Service and Support" window.

Support

For more advanced procedures and troubleshooting, you may need to refer to the printer's programming or service guides
or speak to TPG technical support. Your TPG representative is also able to provide you with necessary information.
Additional information about TPG's products and services is posted on the TPG Web site, at http://www.TPGprinters.com.
The Web site can also direct you to service and support within your area, or e-mail: support@TPGprinters.com.
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Chapter 1: About this Guide
A798 Thermal Receipt Printer: User Guide A798 Thermal Receipt Printer: User Guide
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