DirecTV Genie User Manual page 170

APPENDIX 5: ABOUT HIGH-DEFINITION
FORMAT Key on the Universal Remote
Alternately, if you are using a DIRECTV Universal Remote (RC6x series), you can use the FORMAT key on your remote to cycle the
resolutions settings supported by your TV, as well as the screen formats in conjunction with each individual resolution. Available
screen formats such as crop, stretch or letter/pillar box, are based on the TV Ratio setting. With each press, an onscreen message
will indicate the current resolution/format setting is.
If Native is turned on, the FORMAT key cycles through the following formats for the current program's native resolution:
Stretch
Letter
Crop
The FORMAT key allows you to easily cycle all resolution and format settings with a single key until the picture displays the way
you like it.
NOTE: If pressing this key causes a loss of video and audio, continue pressing it until the picture returns. (Wait a second between
presses to allow the Receiver to change the resolution.) This can happen if your settings include a resolution that your TV
doesn't support.
To correct this: Press MENU, select Settings & Help, Settings, HDTV and then TV Resolutions. Mark or unmark the TV
Resolutions to display the resolutions supported by your television.
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