Table Of Contents - Avaya 1408 Manual

Contents
1. Introduction
1.1 Important Safety Information ..................................................................... 9
1.2 1408 and 1608 Phones ..................................................................... 10
1.3 1416 and 1616 Phones ..................................................................... 11
1.4 Button Modules ..................................................................... 12
1.5 Phone Keys ..................................................................... 13
1.6 The Phone Stand ..................................................................... 14
1.7 Labels ..................................................................... 15
1.8 IP Phone Features (1608 and 1616) ..................................................................... 15
1.9 The Main Phone Menus ..................................................................... 16
1.10 Other Menus ..................................................................... 18
1.11 Appearance Buttons/Menu ..................................................................... 19
1.11.1 Using the Appearance Menu ............................................................................ 20
1.11.2 Phone Status Letters ............................................................................ 20
1.11.3 Call Apperance Buttons ............................................................................ 21
1.11.4 Bridged Appearance Buttons ............................................................................ 23
1.11.5 Call Coverage Buttons ............................................................................ 25
1.11.6 Line Appearance Buttons ............................................................................ 27
2. Making Calls
2.1 En-Bloc Dialing ..................................................................... 31
2.2 Call Soft Key Options ..................................................................... 32
2.3 Calling a Person from the Contacts List ..................................................................... 33
2.4 Calling a Person from the Call Log ..................................................................... 33
2.5 Redialling a Previous Number ..................................................................... 34
2.6 Making a Page Call ..................................................................... 34
2.7 Withholding Your Number ..................................................................... 35
2.8 Adjust the Call Volume ..................................................................... 36
2.9 Muting a Call ..................................................................... 36
2.10 Ending Calls ..................................................................... 36
3. Answering Calls
3.1 Divert a Call to Voicemail ..................................................................... 39
3.2 Ignore an Incoming Call ..................................................................... 39
3.3 Answering a Page Call ..................................................................... 39
3.4 Auto Answer ..................................................................... 39
3.5 Call Pickup ..................................................................... 40
4. Redialling
4.1 Redial a Call (One Mode) ..................................................................... 42
4.2 Redial a Call (List Mode) ..................................................................... 42
4.3 Selecting Your Redial Mode ..................................................................... 43
4.4 View Call Details ..................................................................... 44
4.5 Add a Call to Your Contacts ..................................................................... 44
5. Holding and Parking Calls
5.1 Holding Calls ..................................................................... 47
5.1.1 Holding a Call ............................................................................ 47
5.1.2 Taking a Call Off Hold ............................................................................ 47
5.1.3 Switching Between Calls ............................................................................ 48
5.1.4 Transfer a Held Call ............................................................................ 48
5.2 Parking Calls ..................................................................... 49
5.2.1 Park Using the Menu ............................................................................ 50
5.2.2 Unpark (Features Menu) ............................................................................ 50
5.2.3 Unpark (Status Menu) ............................................................................ 50
1408, 1416, 1608 and 1616 Phone Guide
IP Office
6. Transferring Calls
6.1 Transfer to Voicemail ..................................................................... 52
6.2 Transferring a Held Call ..................................................................... 52
7. Account Codes
7.1 Forced Account Code Entry ..................................................................... 54
7.2 Manual Account Code Entry ..................................................................... 54
8. Conference Calls
8.1 Starting a Conference ..................................................................... 56
8.2 Adding a Call to a Conference ..................................................................... 56
8.3 Viewing Conference Details ..................................................................... 57
8.4 Dropping Parties from a Conference ..................................................................... 57
8.5 Holding a Conference Call ..................................................................... 58
8.6 Transferring Calls Using Conference ..................................................................... 58
9. Headset Operation
9.1 Headset Volume ..................................................................... 60
9.2 Default Handsfree Audio Path ..................................................................... 60
10. Handsfree Speaker Operation
10.1 Speaker Volume ..................................................................... 62
10.2 Default Handsfree Audio Path ..................................................................... 62
11. Contacts/Directory
11.1 Viewing Contacts Details ..................................................................... 65
11.2 Make a Call from the Directory ..................................................................... 66
11.3 Using the Directory for Other Functions ..................................................................... 66
11.4 Adding a New Contact ..................................................................... 67
11.4.1 Add a Contact from the Call Log ............................................................................ 68
11.4.2 Add a Contact from the Redial List ............................................................................ 68
11.5 Editing a Contact ..................................................................... 69
11.6 Deleting a Contact ..................................................................... 70
12. Call Log
12.1 Using the Call Log ..................................................................... 73
12.2 Making a Call from the Call Log ..................................................................... 73
12.3 Viewing Call Details ..................................................................... 74
12.4 Deleting a Record ..................................................................... 75
12.5 Deleting All Records ..................................................................... 75
12.6 Adding a Record to Your Contacts ..................................................................... 76
13. Voicemail
13.1 Message Waiting Indication ..................................................................... 78
13.2 Checking Messages ..................................................................... 79
13.3 Sending a Message ..................................................................... 80
13.4 Mailbox Greeting ..................................................................... 81
13.5 Email Mode ..................................................................... 82
13.6 Changing Your Voicemail Code ..................................................................... 83
13.7 Voicemail On/Off ..................................................................... 83
13.8 Transfer to Voicemail ..................................................................... 84
13.9 Send a Call to Voicemail ..................................................................... 84
13.10 Visual Voice ..................................................................... 84
14. Logging In/Out
14.1 Logging In ..................................................................... 87
14.1.1 Logging In on a Phone Already in Use ............................................................................ 87
14.1.2 Logging In on a Not Logged In Phone ............................................................................ 87
14.1.3 Logging In on an Unregistered Phone ............................................................................ 87
15-601040 Issue 04d (25 January 2011)
Contents
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