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Section 470 - TSAPI Programmer's Guide
Chapter 2. Call-Control Service Group
Overview
Services in this group enable a telephony client application to control a call or connection on
the DBS. Some examples are placing calls from a device and controlling connections on a
call in progress in the DBS. Panadrvr Release 1.0 supports the following Call-Control
Services:
The following Call-Control Services are not supported by Panadrvr Release 1.0.
Functional Descriptions
The following pages contain functional descriptions of each Call-Control Service item, along
with illustrations depicting conditions before and after a successful service request. Please
note the following conventions:
• D1..DX represent deviceIDs.
• Circles represent calls and C1, C2, and C3 represent callIDs.
• Lines represent connections between a call and a device and C1-D1, C1-D2, C2-D3, etc.
• Absence of a line is equivalent to a connection in the Null connection state.
• Labels in boxes and circles represent call and device instances.
• Labels on lines represent a connection state using the following key:
DBS-92-470
• Answer Call Service
• Clear Call Service
• Clear Connection Service
• Conference Call Service
• Hold Call Service
• Make Call Service
• Retrieve Call Service
• Transfer Call Service
• Alternate Call Service
• Consultation Call Service
• Make Predictive Call Service
• Reconnect Call Service
represent connectionIDs.
a = Alerting
c = Connected
f = Failed
h = Held
i = Initiated
q = Queued
a/h = Alerting or Held
Issued April 2000
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