Panasonic KX-TGF350 Operating Instructions Manual
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Panasonic KX-TGF350 Operating Instructions Manual

Digital corded/cordless answering system
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Model shown is KX-TGF350.
Before initial use, see "Getting Started" on
page 8.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for future
reference.
Consulte "Guía Rápida Española", página 57.
For assistance, visit our Web site: www.panasonic.com/support for customers in the U.S.A.
or Puerto Rico.
Please register your product: www.panasonic.com/prodreg
TGF35x(en)_1205_ver041.pdf
1

Operating Instructions

Digital Corded/Cordless Answering System
Model No.
KX-TGF350
KX-TGF352
KX-TG572SK
KX-TGF353
2014/12/05
21:38:29

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Summary of Contents for Panasonic KX-TGF350

  • Page 1: Operating Instructions

    Please read these operating instructions before using the unit and save them for future reference. Consulte “Guía Rápida Española”, página 57. For assistance, visit our Web site: www.panasonic.com/support for customers in the U.S.A. or Puerto Rico. Please register your product: www.panasonic.com/prodreg TGF35x(en)_1205_ver041.pdf...

  • Page 2: Table Of Contents

    Table of Contents Introduction Answering system settings .......44 Model composition ..........3 Useful Information Accessory information ........3 Voicemail service ..........46 Important Information Wall mounting ...........47 Error messages ..........49 For your safety ............5 Troubleshooting ..........49 Important safety instructions .......6 FCC and other information .......54 For best performance .........6 Other information ..........6 Guía Rápida Española...

  • Page 3: Introduction

    *6 See page 4 for replacement battery information. *7 The handset cover comes attached to the handset. *8 PNYNTGFA30NR (White), PNYNTGA680BR (Black) *9 PNKE1268Z3 (White), PNKE1268Z1 (Black) *10 PNLC1040ZN (Champagne gold), PNLC1040ZB (Black) For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:29...

  • Page 4: Expanding Your Phone System

    This product can be purchased online. Please visit our Web site: www.panasonic.com/RangeExtender *3 By registering the key detector (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key detector is attached.

  • Page 5: Important Information

    RF (radio frequency) energy. (The product operates in Please call 1-800-8-BATTERY (1-800-822-8837) for information on how to recycle this battery. For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:29...

  • Page 6: Important Safety Instructions

    For best performance Notice Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. R For maximum coverage and noise-free communications, place your base unit: –...

  • Page 7: Specifications

    Maximum: Approx. 3.0 W Charger: Standby: Approx. 0.1 W Maximum: Approx. 1.8 W R Operating conditions: 0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 % relative air humidity (dry) For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:29...

  • Page 8: Getting Started

    Getting Started Note: Setting up R Use only the supplied Panasonic AC adaptor PNLV226. Connections R Follow the directions on the display to set up the unit. n Base unit Connect the AC adaptor to the unit by n Charger pressing the plug firmly.

  • Page 9: Handset Battery Charging

    R The following batteries can be used with the Icon Battery status base unit: Power backup mode is on. – Rechargeable Ni-MH batteries *1 , *2 (including the batteries used in your handset(s)) Battery power is low. For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:30...

  • Page 10: Note When Setting Up

    (You cannot R Handset/Base unit: For replacement, we use the base unit display, phonebook, recommend using the Panasonic rechargeable one-touch dial, answering system, batteries noted on page 4, 5. speakerphone, etc.) The base unit display is blank.

  • Page 11: Base Unit

    SP-PHONE indicator Navigator key MCALL LOGN – MDN, MCN, MFN, or MEN: Scroll through various R You can access the caller list/redial list by lists and items. pressing MCALL LOGN. For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:30...

  • Page 12: Display Icons

    The default setting is (page 31) “English”. Alarm is on. (page 32) Handset / Base unit Handset number MMENUN#110 Battery level MbN: Select the desired setting. a MSAVEN For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:30...

  • Page 13: Date And Time

    Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN Note: R When English is selected as the display language, 12-hour clock format is used. When Spanish is selected, 24-hour clock format is used. For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:30...

  • Page 14: Making/Answering Calls

    PBX or long distance service. When The call sharing mode must be on (page 31). storing a calling card access number and/or PIN in A Handset: Press M the phonebook, a pause is also needed (page 24). For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:30...

  • Page 15: Answering Calls

    Handset / Base unit Note: Press MDN or MCN repeatedly to select the desired R To change the flash time, see page 31. volume while ringing. For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:30...

  • Page 16: Call Share

    Press MMENUN while talking. Transferring calls, conference calls MbN: “Noise reduction on” or “Noise Outside calls can be transferred or a conference reduction off” a MSELECTN call with an outside party can be made: For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:30...
  • Page 17 R To leave the conference, place the corded handset on the cradle. The other 2 parties can continue the conversation. R To put the outside call on hold, press MHOLDN. To resume the conference, press MCONFN. For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:30...

  • Page 18: Intercom

    Answering an intercom call Handset Press M N to answer the page. When you finish talking, press MOFFN. Base unit Press MZN or lift the corded handset to answer the page. For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:30...

  • Page 19: Call Block

    250 items in Adding call blocked numbers manually total. Handset Blocking unwanted callers: When a call is received, the unit rings briefly MCALL BLOCKN while caller information is being received. For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:30...
  • Page 20 MbN: Select the desired setting. a MSAVEN MEXITN Proceed with the operation for your unit. Handset: MOFFN Note: Base unit: MEXITN R When editing, press the desired dial key to add digits and press MCLEARN to erase digits. For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:31...
  • Page 21 Proceed with the operation for your unit. Handset: MMENUN a MbN: “Erase all” a MSELECTN Base unit: MERASEN MbN: “Yes” a MSELECTN MbN: “Yes” a MSELECTN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:31...

  • Page 22: Phonebook

    Base unit: MREDIALN MbN: Select the desired phone number. a MSAVEN To store the name, continue from step 3, “Editing entries”, page 23. Storing caller information to the phonebook Handset MCN CID For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:31...

  • Page 23: Phonebook Entry

    To set group ringer tone (handset) MSELECTN 2 times a MEXITN MbN: Select the current setting of the group ringer tone. a MSELECTN a MbN: Select the desired ringer tone. a MSAVEN For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:31...

  • Page 24: Erasing Entries

    Enter the party’s name (16 characters entry, press MDN (Pause) on the handset or max.). a MOKN MPAUSEN on the base unit to add pauses after the number and PIN as necessary (page 14). For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:31...

  • Page 25: One-Touch Dial Buttons

    Erasing an entry complete the transfer. Handset Press and hold the desired speed dial key (1 to 9). a MMENUN MbN: “Erase” a MSELECTN For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:31...
  • Page 26 R After viewing, press MEXITN to exit. To edit an entry MEDITN a Edit the name if necessary. a MOKN a Edit the phone number if necessary. a MOKN a MSELECTN a MEXITN To erase an entry For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:31...

  • Page 27: Programming

    Handset: “Answering device” Base unit: “Answering device” Sub-menu 1 Sub-menu 2 Settings Code Unit Play new message – – #323 Play all message – – #324 Erase all – – #325 message For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:31...
  • Page 28 Sub-menu 1 Sub-menu 2 Settings Code Unit – – #101 Date and time Memo alarm Alarm1-3 Once #720 Daily Weekly <Off> Time – <Caller ID auto> #226 – *1, *3 Manual adjustment For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:31...
  • Page 29 – 2:Add new Registration – #6571 – device #6572 (for Detector2) – 3:Add new #6573 device #6574 (for Detector3) – 4:Add new Deregistration – #6581 – device #6582 (for Detector4) #6583 #6584 For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:31...
  • Page 30 Display name – #105 <Off> Auto intercom – #273 <Off> – <On> #165 – Key tone Caller ID edit – <On> #214 (Caller ID number auto edit) – #200 Auto talk <Off> For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:31...
  • Page 31 Code Unit On/Off – #268 <Off> Sensitivity level – #269 <Middle> High Main menu: “Key detector” Sub-menu 1 Sub-menu 2 Settings Code Unit Search – – #655 – Battery check – – For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:31...

  • Page 32: Alarm

    *: Select “AM” or “PM”. a MOKN MbN: Select the desired alarm option. a Enter a text memo (10 characters max.). a MSELECTN MOKN “Off” Turns alarm off. Go to step 10. For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:31...

  • Page 33: Silent Mode

    R You should perform a test run of the baby *: Select “AM” or “PM”. monitor procedure to ensure that the baby MSAVEN a MOFFN monitor feature is set correctly. For example, For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:32...
  • Page 34 After you answer the call, you can listen in on the room where the handset is located. MbN: “On/Off” a MSELECTN MbN: “On” a MSELECTN MbN: Select the outside line. a MEDITN For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:32...

  • Page 35: Other Programming

    – To answer the call with the handset, press MOFFN, then press M – To answer the call with the base unit, press MZN 3 times. For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:32...

  • Page 36: Registering A Unit

    R All handsets registered to the base unit are displayed. MbN: Select the handset you want to cancel. a MSELECTN MbN: “Yes” a MSELECTN Proceed with the operation for your unit. Handset: MOFFN Base unit: MEXITN For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:32...

  • Page 37: Caller Id Service

    – To call back, lift the corded handset. stored name in the phonebook is displayed and – To exit, press MEXITN. logged in the caller list. For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:32...

  • Page 38: Erasing Selected Caller Information

    For example, you can use this feature to set the unit to ignore the area code of callers in your area, so that you can call these local numbers using caller information without dialing the area code. For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:32...

  • Page 39: Answering System

    MMENUN#328 message, your own recorded greeting message is MOFFN erased. You can configure this setting using either the base unit or one of the handsets. For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:32...

  • Page 40: Listening To Messages

    MSELECTN R If there are no new messages, the base unit Operation plays back all messages. MDN or MCN Adjust the receiver/speaker volume (during playback) 1 or MFN Repeat message (during playback) For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:32...

  • Page 41: Advanced New Message Alerting Features

    MMENUN#325 MbN: “Yes” a MSELECTN a MOFFN Storing a phone number to which the unit makes an alert call Handset n From the phonebook: MMENUN#338 For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:32...
  • Page 42 Base unit: MEXITN message. Editing the set phone number Handset / Base unit Handset MMENUN#338 MMENUN#338 MbN: “Remote code” a MSELECTN MbN: “Notification to” a MSELECTN MbN: Select the desired setting. a MSAVEN For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:32...

  • Page 43: Remote Operation

    Important: Operation R To prevent unauthorized access to this product, we recommend that you regularly change the Repeat message (during playback) remote code. For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:32...

  • Page 44: Answering System Settings

    “On”. service provider does. It is necessary to MMENUN#310 check the number of rings required to activate MbN: Select the desired setting. a MSAVEN For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:32...
  • Page 45 – If you use your own message, record the greeting-only message asking callers to call again later (page 39). For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:32...

  • Page 46: Useful Information

    Listening to voicemail messages Example: When new messages have been recorded, 1-222-333-4444 PPPP 8888 “Voicemail msg. via phone co.” is displayed if message indication service is available. VM access Pauses Password number For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:33...

  • Page 47: Wall Mounting

    A Turn the adaptor so that the words “UP WALL” are facing up. B Tuck the telephone line cord inside the wall mounting adaptor. C Connect the AC adaptor cord and telephone line cord. For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:33...
  • Page 48 Fit the slots of the unit onto the corresponding wall phone plate tabs for ) and ( ) respectively. Charger Drive the screws ( ) (not supplied) into the wall. 27.2 mm (1 inches) For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:33...

  • Page 49: Error Messages

    General use Problem Cause/solution The handset does not turn on R Place the handset on the charger to turn on the handset. even after installing charged batteries. For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:33...
  • Page 50 R The handset is too far from the base unit. Move closer. R The base unit’s AC adaptor is not properly connected. Reconnect AC adaptor to the base unit. R The handset is not registered to the base unit. Register it (page 36). For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:33...
  • Page 51 Edit the phone number with another pattern (page 38). Time on the unit has shifted. R Incorrect time information from incoming Caller ID changes the time. Set the time adjustment to “Manual” (off) (page 29). For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:33...
  • Page 52 Depending on your phone service provider, you may need to remove all messages from your voice mailbox to remove the notification. You can also remove this notification by pressing and holding # until the unit beeps. For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:33...
  • Page 53 Insert the batteries and charge fully before use. If the unit does not work properly, contact an authorized service center. Caution: R To avoid permanent damage, do not use a microwave oven to speed up the drying process. For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:33...

  • Page 54: Fcc And Other Information

    If this Privacy of communications may not be ensured happens the telephone company will provide when using this phone. advance notice in order for you to make necessary modifications to maintain uninterrupted service. For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:33...
  • Page 55 R If the LCD is still on when you release the keys, transmitter. the base unit is not in the charging only mode. Repeat from step 1. The charge only mode is For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:33...
  • Page 56 To deactivate the charge only mode: – Lift the corded handset from the base unit and replace it. – Press any key. – 24 hours passed after activating the charge only mode. For assistance, please visit www.panasonic.com/support TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:33...

  • Page 57: Guía Rápida Española

    Conecte el cable del auricular alámbrico a este y a la unidad base hasta que escuche un clic. Nota: L Use solo el adaptador de corriente alterna Panasonic PNLV226 que se suministra. Cargador Conecte el adaptador de corriente alterna a la toma de corriente.
  • Page 58 Introduzca el día, mes y año actuales. s {OK} Introduzca la hora y minuto actuales (formato de reloj de 24 horas). Continúe operando su unidad. Auricular: {GUARDAR} s {OFF} Unidad base: {GUARDA} s {EXIT} Para obtener ayuda, visite www.panasonic.com/support (solo en inglés) TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:33...
  • Page 59 Para hacer llamadas Continúe operando su unidad. Auricular: {<} k Unidad base: {k} {r}: Seleccione la entrada deseada. Continúe operando su unidad. Auricular: {C} Unidad base: Levante el auricular con cable. Para obtener ayuda, visite www.panasonic.com/support (solo en inglés) TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:33...
  • Page 60 L Puede dejar el auricular en el cargador el tiempo que lo desee. Esto no daña baterías todo el tiempo? las baterías. L Oprima {CALL WAIT} cuando escuche el tono de llamada en espera. ¿Cómo se contestan las llamadas en espera (2a llamada)? Para obtener ayuda, visite www.panasonic.com/support (solo en inglés) TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:34...

  • Page 61: Appendix

    Appendix Customer services Shop Accessories! for all your Panasonic gear Go to www.panasonic.com/accessories Get everything you need to get the most out of your Panasonic products Accessories & Parts for your Camera, Phone, A/V products, TV, Computers & Networking, Personal Care, Home Appliances, Headphones, Ba eries, Backup Chargers &...

  • Page 62: Warranty (For United States And Puerto Rico)

    If your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or...
  • Page 63 L Send the unit to Panasonic Exchange Center, prepaid and adequately insured. L Do not send your unit to Panasonic Corporation of North America listed on the back cover or to executive or regional sales offices. These locations do not repair consumer products.

  • Page 64: Index

    Index H Handset Index Deregistration: 36 Locator: 11 3-way conference: 16 Name: 35 Registration: 36 A Additional handset: 36 Hold: 15 Alarm: 32 Answering calls: 15 Intercom: 18 Answering system K Key detector: 29, 31 Call screening: 44 Key tone: 30 Erasing messages: 40, 41, 44 Line mode: 31 Greeting message: 39...
  • Page 65 Notes TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:34...
  • Page 66 Notes TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:34...
  • Page 67 Notes TGF35x(en)_1205_ver041.pdf 2014/12/05 21:38:34...
  • Page 68 Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here. Two Riverfront Plaza, Newark, NJ 07102-5490 © Panasonic System Networks Co., Ltd. 2014 Printed in China *PNQX6715ZA* *PNQX6715ZA* PNQX6715ZA TT1114KT0 (E) TGF35x(en)_1205_ver041.pdf...

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