Section 470 - TSAPI Programmer's Guide
Handsfree Operation
Uses the speaker to answer/drop calls. The speaker is used by CSTAMakeCall,
CSTAAnswerCall, and CSTARetrieveCall request. Therefore, a speakerphone is necessary
for a TSAPI client.
Hot Dial Pad
Calls initiated via a hot dial pad will send the same events as an intercom/trunk call.
Internal Hold Tone
Internal hold tone, if administered, will be applied to a trunk put on hold via a CSTAHoldCall
request.
Key Bank Hold
If administered, will operate the same as if the FF-keys were pushed and send the appropriate
event: CSTAHeld or CSTAConnectionCleared followed by CSTACallCleared.
Last Number Redial
Sends the same events as the original call.
LCR
Least Cost Routing (LCR) will apply to a CSTAMakeCall request with the first dialed digit
"9".
Line Appearances
The user can manually pick up any alerting call on a BLF appearance and the TSAPI client
will be notified of the pickup. The client will not be sent CSTADelivered events when the call
first starts alerting a coverage member's extension or a BLF key whether or not BLF ringing
has been administered. All incoming calls on an ML or MCO appearance will send a
CSTADelivered event to the client. Any non-appearance trunk or intercom calls will also
send a CSTADelivered event to the client.
Music on Hold
Music on hold, if administered and available, will be applied to a trunk put on hold via a
CSTAHoldCall request.
One Touch Keys
Any key that turns on the speaker will cause a CSTAServiceIninitiated event. Any other
messages are dependent on the call progress.
DBS-92-470
Issued April 2000
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