Queue Count Report - Panasonic DBS-576 Reference Manual
Section 525 automatic call distribution (acd), management information systems (mis)
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Section 525 - ACD/MIS Reference
Queue Count Report
The Queue Count report provides an at a glance view of an ACD Group's
call flow. Call flow is presented both incrementally and as totals,
maximums, and averages in each category for each day.
Figure 6.4 shows a typical Queue Count Report.
Figure 6.4. Queue Count Report
576/HD-50-525
DBS 576/HD issued September 2001
Chapter 6. Report Manager
6-5
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