Microsoft Access - Panasonic DBS-576 Reference Manual

Section 525 automatic call distribution (acd), management information systems (mis)

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Chapter 9. Exporting Report Data

Microsoft Access

The MIS Server master databases and the temporary report databases

created by ACD Viewer Report Manager are Microsoft DAO and can be

opened and manipulated with Microsoft's Access 97.

The following are data formats Microsoft Access can export to:

•

For a list of supported ODBC drivers, search the Microsoft Knowledge Base

for article number Q140548, "List of ODBC Drivers Installed by Product."

For the Microsoft Access Knowledge Base or other online technical

resources, search on the World Wide Web, under Microsoft.

9-2

Application/Version or format supported

Microsoft FoxPro 2.x, and 3.0

DBASE III, III+, IV, and 5

Paradox 3.x, 4.x, and 5.0

Microsoft Excel 3.0, 4.0, 5.0, 7.0/95, and 8.0/97

Lotus 1-2-3 .wk1 and .wk3 formats

Delimited text files Windows (ANSI) and DOS (PC-8)

Fixed-width text files Windows (ANSI) and DOS (PC-8)

HTML and IDC/HTX 1.1 (if a list) 2.0, 3.x (if a table or list)

Programs and databases that support the ODBC protocol

Note:The Lotus 1-2-3 and Paradox drivers are not included in Microsoft

Access Setup, but are available through the Office 97 Value Pack.

DBS 576/HD issued September 2001

Section 525 - ACD/MIS Reference

576/HD-50-525

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