AT&T SynJ SB67108 User Manual page 87

Appendix
Troubleshooting
I get noise, static, or weak signals even when I'm near the
telephone base.
• If you subscribe to high-speed Internet service (DSL - digital
subscriber line) through your telephone lines, you must install a
DSL filter between the telephone line cord and the telephone wall
jack. The filter prevents noise and caller ID problems as a result of
DSL interference. Please contact your DSL service provider for more
information about DSL filters.
• You may be able to improve the performance of your cordless
phone by installing your new telephone base as far as possible
from any other existing cordless telephone system that may
already be installed.
• Other electronic products such as HAM radios and other DECT
phones can cause interference with your cordless phone. Try
installing your phone as far away as possible from these types of
electronic devices.
• Do not install this phone near a microwave oven or on the same
electrical outlet. You might experience decreased performance
while the microwave oven is operating.
• If you plug your phone in with a modem or a surge protector, plug
the phone (or modem/surge protector) into a different location. If
this does not solve the problem, relocate your phone or modem
farther apart from one another, or use a different surge protector.
• Move your phone to a higher location. The phone might have
better reception in a high area.
• If the other phones in your building are having the same problem,
contact your telephone service provider (charges may apply).
I hear other calls while using my phone.
• Disconnect the telephone base from the telephone jack, and plug
in a different telephone. If you still hear other calls, call your
telephone service provider (charges may apply).
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