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TEC B-880 series User Manual

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TEC Thermal Printer
B-880 SERIES
User's Manual
Original
Apr., 2000
(Revision Apr., 2002)
TABLE OF CONTENTS
OWNER'S MANUAL ............................................. EO1-33017
PRODUCT DESCRIPTION ................................... EO10-33008
MAINTENANCE MANUAL .................................... EO18-33007

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Summary of Contents for TEC B-880 series

  • Page 1 TEC Thermal Printer B-880 SERIES User's Manual Original Apr., 2000 (Revision Apr., 2002) TABLE OF CONTENTS OWNER'S MANUAL ..........EO1-33017 PRODUCT DESCRIPTION ........EO10-33008 MAINTENANCE MANUAL ........EO18-33007...
  • Page 2 TOSHIBA TEC Service Solution Planning Dept. (Ohito) promptly (Facsimile No. 0558-76-9842). TEC cannot be held responsible for any trouble which have been caused by misprints or omissions. The following related manuals contain additional specific information on using B-880 SERIES and can be referred to for more detailed information available from TOSHIBA TEC sales headquarters.
  • Page 3 TEC Thermal Printer B-870/880-QQ SERIES Owner’s Manual...
  • Page 4 Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn into the moving parts, push the switch in the "OFF" position to stop movement. As an NERGY ® Partner, TOSHIBA TEC has determined that this product meets the NERGY ® guidelines for energy efficiency.

  • Page 5: Safety Summary

    Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorized TOSHIBA TEC representative for assistance. Meanings of Each Symbol This symbol indicates warning items (including cautions).
  • Page 6 • Utilize our maintenance services. After purchasing the machine, contact your authorized TOSHIBA TEC representative for assistance once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.

  • Page 7: Table Of Contents

    CAUTION: 1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC. 2. The contents of this manual may be changed without notification. 3. Please refer to your local Authorized Service representative with regard to any queries...

  • Page 8: Introduction

    1.1 APPLICABLE MODEL 1. INTRODUCTION Thank you for choosing the TEC B-872/882 Series thermal/transfer printer. This new generation high performance/quality printer is equipped with the latest hardware including the newly developed high density (12 dot/mm, 305 dot/inch) edge print head. This will allow very clear print at a maximum speed of 203.2 mm/sec.

  • Page 9: Specifications

    EO1-33017 2. SPECIFICATIONS 2.1 PRINTER 2. SPECIFICATIONS 2.1 PRINTER Model B-872/882-QQ Item Supply voltage Universal (automatic switching) 85-138 V, 50/60 Hz 187-276 V, 50/60 Hz Be sure to use a power cord which meets the standard. Power consumption 3.5 A, 260 W maximum (standby: 360 mA, 20 W maximum) Operating temperature 5˚C ~ 40˚C range...
  • Page 10 Print speed Ribbon loss 3"/sec Approx. 5 mm 4"/sec Approx. 10 mm 8"/sec Approx. 23 mm 3. For the B-882, contact your authorised TOSHIBA TEC representative to change the Operation Panel setting. 2.2 OPTION Option Name Type Description Source Cutter module See NOTE 1.

  • Page 11: Media

    2.4 RIBBON NOTES: 1. “On the fly issue” means that the printer can draw and print without stopping between labels. 2. To ensure print quality and print head life use only TOSHIBA TEC specified Type Spool type media and ribbons.

  • Page 12: Overview

    EO1-33017 3. OVERVIEW 3.1 FRONT/REAR VIEW 3. OVERVIEW 3.1 FRONT/REAR VIEW Front View Top Cover Message Display (LCD) Head Lever Operation Panel Right Side Cover Power Switch 0: OFF Media Outlet 1: ON Rear View [B-872] [B-882] Memory Card Slot PCMCIA Card Slot (2 slots)

  • Page 13: Dip Switch Functions

    EO1-33017 4. DIP SWITCH FUNCTIONS 4. DIP SWITCH FUNCTIONS 4. DIP SWITCH FUNCTIONS (B-872 only) The DIP switches are located to the right of the Guide Wheel. WARNING! Turn the POWER OFF before switching the functions. DIPSW 2 OPEN Guide Wheel DIPSW 1 (1) DIP SW 2 OPEN...

  • Page 14: Set Up Procedure

    EO1-33017 5. SET UP PROCEDURE 5.1 REQUIREMENTS FOR OPERATION 5. SET UP PROCEDURE 5.1 REQUIREMENTS FOR OPERATION The B-872/882 has the following requirements: The host computer must have a serial port or centronics parallel port. To communicate with host, either an RS-232C cable or Centronics cable is required. (1) RS-232C cable ..

  • Page 15: Installation Procedure

    EO1-33017 6. INSTALLATION PROCEDURE 6.1 CONNECTING THE POWER CORD AND CABLES 6. INSTALLATION PROCEDURE 6.1 CONNECTING THE POWER CORD AND CABLES WARNING! Turn the POWER SWITCH to OFF before connecting the power cord or cables. [B-872] [B-882] 1 Power Cord 2 Serial I/F Cable (RS-232C) 3 Parallel I/F Cable (Centronics) 4 Expansion I/O Cable...

  • Page 16: Loading The Ribbon

    7. LOADING THE RIBBON EO1-33017 7. LOADING THE RIBBON 7. LOADING THE RIBBON WARNING! 1. Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn into the moving parts, push the switch in the “OFF” position to stop movement.
  • Page 17 7. LOADING THE RIBBON EO1-33017 7. LOADING THE RIBBON 5. Push the ribbon core against the spring guide wheel, align the protrusion of the guide wheel with the notch of the ribbon core, then set the ribbon. 6. To remove the slack of the ribbon, turn the ribbon core in the direction indicated by the arrow. 7.

  • Page 18: Loading The Media

    EO1-33017 8. LOADING THE MEDIA 8. LOADING THE MEDIA 8. LOADING THE MEDIA WARNING! 1 . Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn into the moving parts, push the switch in the “OFF” position to stop movement.
  • Page 19 6. The black mark/feed gap sensor is selectable between the fixed type and the movable type by changing the DIP switch setting on the B-872. For the B-882, contact your authorized TOSHIBA TEC representative to change the Operation Panel setting. When the fixed type is selected, the black mark sensor is located at the center of the media and the feed gap sensor is at 10 mm left to the black mark sensor.
  • Page 20 EO1-33017 8. LOADING THE MEDIA 8. LOADING THE MEDIA 7. Set the black mark/feed gap sensor to the correct position by turning the adjusting knob. Turning the knob right will move the sensor towards the center of the media while turning left will move it away from the center of the media.
  • Page 21 2. If the top edge of label winds onto the platen in cut issue, set the DIP SW 1-5 of the B-872 to ON. For the B-882, contact your authorized TOSHIBA TEC representative to change the Operation Panel setting.
  • Page 22 EO1-33017 8. LOADING THE MEDIA 8. LOADING THE MEDIA Strip type: Strip labels from the backing paper for about 200-mm long from the top edge of the label roll. Lower the backing paper release bar. Pass the backing paper between the strip roller and the backing paper holder. After taking up any slack of the media, set the backing paper release bar in position.

  • Page 23: Inserting The Optional Flash Memory Card

    EO1-33017 9. INSERTING THE OPTIONAL FLASH MEMORY CARD 9. INSERTING THE OPTIONAL FLASH MEMORY CARD 9. INSERTING THE OPTIONAL FLASH MEMORY CARD (B-872 only) WARNING! Turn the power OFF when inserting or removing the flash memory card. CAUTION: To protect memory cards, discharge static electricity from your body by touching the printer rear cover prior to touching the memory cards.

  • Page 24: Inserting The Optional Pcmcia Card

    10. INSERTING THE OPTIONAL PCMCIA CARD EO1-33017 10. INSERTING THE OPTIONAL PCMCIA CARD 10. INSERTING THE OPTIONAL PCMCIA CARD (B-882 only) WARNING: Turn the power OFF when inserting or removing the PCMCIA card. CAUTION: To protect PCMCIA cards, discharge static electricity from your body by touching the printer rear cover prior touching the PCMCIA cards.

  • Page 25: Care/Handling Of The Media And Ribbon

    EO1-33017 11. CARE/HANDLING OF THE MEDIA AND RIBBON 11. CARE/HANDLING OF THE MEDIA AND RIBBON 11. CARE/HANDLING OF THE MEDIA AND RIBBON CAUTION: Be sure to read carefully and understand the Supply Manual. Use only media and ribbon which meet specified requirements. Use of non-specified media and ribbon may shorten the head life and result in problems with bar code readability or print quality.

  • Page 26: General Maintenance

    12. GENERAL MAINTENANCE EO1-33017 12.1 CLEANING 12. GENERAL MAINTENANCE WARNING! 1. Be cafeful when handling the print head as it becomes very hot. 2. Care must be taken not to injure yourself with the printer paper cutter. 3. Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn into the moving parts, push the switch in the “OFF”...
  • Page 27 12. GENERAL MAINTENANCE EO1-33017 12.1 CLEANING 7. Turn the pinch roller lever to the right. 8. Remove the white screw and detach the ribbon end sensor plate. White Screw Stud Stud Ribbon End Sensor Plate Pinch Roller Lever Fig. 12-2 NOTE: When installing the ribbon end sensor plate, be sure to fit both studs in the notches of the ribbon end sensor plate.

  • Page 28: Under The Media Guides

    12. GENERAL MAINTENANCE EO1-33017 12.2 UNDER THE MEDIA GUIDES 12.2 UNDER THE MEDIA GUIDES 1. Remove the Media Guides. Screw Media Guide Screw Media Guide Fig. 12-4 2. Remove the jammed Media. 3. Clean “dust and glue” on the Media Guides with a soft cloth moistened with alcohol. 4.

  • Page 29: Removing Jammed Media

    12. GENERAL MAINTENANCE EO1-33017 12.4 REMOVING JAMMED MEDIA 12.4 REMOVING JAMMED MEDIA 1. Turn the power off. 2. Open the top cover, and right side cover. 3. Turn the head lever to position “OPEN, “ then release the head lock plate. 4.
  • Page 30 12. GENERAL MAINTENANCE EO1-33017 12.4 REMOVING JAMMED MEDIA Cleaning the Cutter Unit WARNING! 1. Be sure to turn the power off before cleaning the cutter unit. 2. The cutters are sharp and care should be taken not to injure yourself when cleaning. 1.

  • Page 31: Threshold Setting

    12. GENERAL MAINTENANCE EO1-33017 12.5 THRESHOLD SETTING 12.5 THRESHOLD SETTING For the printer to maintain a constant print position it uses the transmissive sensor to detect the gap between labels by measuring the amount of light passing through the media. When the media is pre- printed, the darker (or more dense) inks can interfere with this process causing paper jam errors.

  • Page 32: Troubleshooting

    13. TROUBLESHOOTING 13. TROUBLESHOOTING WARNING! If you cannot solve a problem with the following solutions, do not attempt to repair it yourself. Turn the power off, unplug the printer, then contact your TOSHIBA TEC representative for assistance. Error Message Problem Solution 1.
  • Page 33 EO1-33017 13. TROUBLESHOOTING 13. TROUBLESHOOTING Error Message Problem Solution EXCESS HEAD The print head is too hot. Turn the power off and decrease the TEMP. print head temperature. HEAD ERROR This message is displayed when sending 1. Restart the printing by pressing the head broken check command ([ESC] the RESTART key.
  • Page 34 EO1-33017 13. TROUBLESHOOTING 13. TROUBLESHOOTING Error Message Problem Solution Correct the command and re-send it example) When an error is detected in a command 20 again. PC001;0A00, bytes of the command are displayed. (ESC, LF, NUL are not displayed.) Command error 0300, 2, 2 Turn the power off then on again.
  • Page 36 PRINTED IN JAPAN EO1-33017...
  • Page 37 TEC Thermal Printer B-880 SERIES Product Description Document No. EO10-33008 Original Apr., 2000 (Revised PRINTED IN JAPAN...
  • Page 38 TABLE OF CONTENTS Page 1. OUTLINE OF THE SYSTEM ................1- 1 1.1 FEATURES OF THE B-880 SERIES ............1- 1 1.2 DESCRIPTION MODEL NUMBER ............. 1- 1 1.3 OVERVIEW AND DIMENSIONS (APPROXIMATE) ........1- 2 1.4 BASIC SPECIFICATIONS ................1- 3 1.5 ELECTRONICS SPECIFICATION ..............

  • Page 39: Outline Of The System

    1. OUTLINE OF THE SYSTEM EO10-33008 1. 1 FEATURES OF THE B-880 SERIES 1. OUTLINE OF THE SYSTEM 1.1 FEATURES OF THE B-880 SERIES 1) Various bar codes, characters and graphic data can be printed using both thermal transfer and thermal direct methods.

  • Page 40: Overview And Dimensions (Approximate)

    1. OUTLINE OF THE SYSTEM EO10-33008 1. 3 OVERVIEW AND DIMENSIONS (APPROXIMATE) 1.3 OVERVIEW AND DIMENSIONS (APPROXIMATE) 1.3.1 Front View/Rear View Front View Rear View Serial Interface Connector (RS-232C) Message Display (LCD) Top Cover Head Lever PCMCIA Card Slot (2 slots) Operation Panel Right Side Cover AC Power Inlet...

  • Page 41: Basic Specifications

    1. OUTLINE OF THE SYSTEM EO10-33008 1. 4 BASIC SPECIFICATIONS 1.4 BASIC SPECIFICATIONS 1) Printing method ....Thermal direct printing or thermal transfer printing 2) Print head (8.4 inches) 1 Total number of dots .. 2560 dots 3 Effctive print width ..213.3 mm 2 Dot density ....
  • Page 42 1. OUTLINE OF THE SYSTEM EO10-33008 1. 4 BASIC SPECIFICATIONS 9) Type of characters 1 Times Roman medium (12, 15 point) 0 Prestige Elite bold (15 point) 2 Times Roman bold (15, 18, 21 point) A Courier medium (15 point) 3 Times Roman Italic (18 point) B Courier bold (18 point) 4 Helvetica medium (9, 15, 18 point)

  • Page 43: Electronics Specification

    1. OUTLINE OF THE SYSTEM EO10-33008 1. 5 ELCTRONICS SPECIFICATIONS 18) Power supply (Universal power supply : Automatic switching) QQ model: AC85 ~ 138 V, 45 ~ 66 Hz QP model: AC187 ~ 276 V, 45 ~ 66 Hz NOTE: You do not need to chang the voltage, however, make certain that the power supply cord being used is rated for the voltage supplied.
  • Page 44 1. OUTLINE OF THE SYSTEM EO10-33008 1. 5 ELCTRONICS SPECIFICATIONS READY/BUSY (DTR) protocol • When initialized after power on, this printer becomes ready to receive data and converts the DTR signal to "High" level (READY). • The printer converts the DTR signal to "LOW" level (BUSY) when the blank positions in the receive buffer amount to 800 Bytes or less.
  • Page 45 1. OUTLINE OF THE SYSTEM EO10-33008 1. 5 ELCTRONICS SPECIFICATIONS (9) Pin description n i l n i l n i l " " 1 L " , " 0 " " " . " e l i n i l n i l "...
  • Page 46 1. OUTLINE OF THE SYSTEM EO10-33008 1. 5 ELCTRONICS SPECIFICATIONS (10) Interface circuit Input circuit Output circuit SN75188 or equivalent SN75189 or equivalent Fig. 1.5 Signal level Input voltage : "H" .. +3V~ + 15V Output voltage : "H" .. +6V ~ +13V "L"...
  • Page 47 1. OUTLINE OF THE SYSTEM EO10-33008 1. 5 ELCTRONICS SPECIFICATIONS 3 Expansion I/O interface (1)Interface circuit Input circuit External controller, etc. Printer COM1 Photo-coupler TPL521 (TOSHIBA) Fig. 1-7 There are five input circuits, and each input is a current loop using a photo-coupler. The anode of the photo-coupler is connected to common pin COM1 in each of the five circuits.
  • Page 48 1. OUTLINE OF THE SYSTEM EO10-33008 1. 5 ELCTRONICS SPECIFICATIONS 4) Sensor/Switch 1 Head up switch/Pinch Roller Switch (micro switch) The head up switch, attached at the left of the print head as viewed from the media outlet, detects that the print head is ready to print (head is down). When the head lever is lowered, the head down cam pushes up the print head, the micro switch is turned on and the print head prepares to print.
  • Page 49 1. OUTLINE OF THE SYSTEM EO10-33008 1. 5 ELCTRONICS SPECIFICATIONS 3 Media Sensor 2 (Fixed type) Like media sensor 1, this sensor is comprised of the black mark sensor and the feed gap sensor. If the detection point is positioned at the center of the media, there is no need to adjust the sensor position.
  • Page 50 1. OUTLINE OF THE SYSTEM EO10-33008 1. 5 ELCTRONICS SPECIFICATIONS 5 Slit sensor (Transmissive sensor) This sensor detects the rotation count of the ribbon shaft and the ribbon motors. The ribbon motors torque works to take up slack in the ribbon and is dependent on the detected count. The slit sensor is a photo coupler combining an LED and a transistor.

  • Page 51: Supply Specifications

    Detail specifications and other information on the media and ribbon are described in Supply Manual by model. It is issued by and sent from TOSHIBA TEC H.Q (Sales Division) upon release of new model or manual's revision. When purchasing the supplies locally, be sure to refer to the Supply Manual for details, or trouble may occur.

  • Page 52: Ribbon

    EO10-33008 2. SUPPLY SPECIFICATIONS 2. 2 RIBBON Tag Paper Black Mark <Design> Max. 76.2 2.5 mm ~ 10.0 mm ø200.0 mm 25.4 mm ~ 1368.0 mm Print Side Fig. 2-4 101.6 mm ~ 225.0 mm <Non Print Area> Fig. 2-3 1 mm 2 mm Cut Position...

  • Page 53: Care And Handling Of The Media And Ribbon

    4 + 0.2,-1 mm 228 mm Fig. 2-7 NOTE: When purchasing ribbon locally, they must meet the above size. There may be TEC-approved ribbons which do not fall within the above size, however, they have no functional problem. End tape...

  • Page 54: Optional Kit

    Cutter module To purchase the cutter module, please contact your distributor or TOSHIBA TEC H.Q. can assist in finding one for you. This strip module strips the label from the backing paper with the take-up block and strip block. When the rewinder guide...

  • Page 55: Strip Module: B-4908-H-Qm

    EO10-33008 3. OPTIONAL KIT 3.2 STRIP MODULE: B-4908-H-QM 3.2 STRIP MODULE: B-4908-H-QM This strip module strips labels from the backing paper one by one using an exclusive DC motor which turns the strip roller to feed the backing paper. No backing paper take-up is provided. 1 Print speed: Max.4 ips 2 Available minimum label length: 25.4 mm 3 Available minimum label width: 98.6 mm...
  • Page 58 PRINTED IN JAPAN EO10-33008...
  • Page 59 TEC Thermal Printer B-880 SERIES Maintenance Manual Document No. EO18-33007 Original Apr., 2000 (Revised Apr., 2002) PRINTED IN JAPAN...
  • Page 60 2. The contents of this manual may be changed without notification. 3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual. Copyright © 2000 by TOSHIBA TEC CORPORATION All Rights Reserved 570 Ohito, Ohito-cho, Tagata-gun, Shizuoka-ken, JAPAN...

  • Page 61: Unpacking

    1. UNPACKING EO18-33007 1.1 PROCEDURE 1. UNPACKING 1.1 PROCEDURE 1) Open the carton. 2) Unpack the accesories from the carton 3) Unpack the side pads (L)/(R) and the printer from the carton. 4) Place the printer on a level surface. Owner’s Manual Holder Shaft Left/Right Side Holders...

  • Page 62: Major Unit Replacement

    2. MAJOR UNIT REPLACEMENT EO18-33007 2. MAJOR UNIT REPLACEMENT 2. MAJOR UNIT REPLACEMENT WARNING! Disconnect power cord before replacing important parts. CAUTION: 1. NEVER separate the ribbon motors from the attaching plate (bracket), because doing so will change their adjustment. (See Fig. 2-7) 2.

  • Page 63: Replacing The Cpu Pc Board

    2. MAJOR UNIT REPLACEMENT EO18-33007 2.1 REPLACING THE CPU PC BOARD 2.1 REPLACING THE CPU PC BOARD CAUTION: Replace only with the same type and rated fuse for continued protection against risk of fire. 1) Disconnect the 3 harnesses from CN2, CN5, and CN7 on the CPU PC Board. CPU PC Board Fig.

  • Page 64: Replacing The Ps Unit

    2. MAJOR UNIT REPLACEMENT EO18-33007 2.2 REPLACING THE PS UNIT 2.2 REPLACING THE PS UNIT CAUTION: Replace only with the same type and rated of fuse for continued protection against risk of fire. 1) Disconnect the PS cable from CN2 on the I/O PC board. 2) Remove the two screws (FL-4 x 6) to detach the PS unit.

  • Page 65: Replacing The Stepping Motor

    2. MAJOR UNIT REPLACEMENT EO18-33007 2.3 REPLACING THE STEPPING MOTOR 2.3 REPLACING THE STEPPING MOTOR 1) Remove the 4 screws (FL-4x6) to detach the front plate. Feed Roller Belt Platen Belt Screw (FL-4x6) Front Plate Screw (FL-4x6) Screw (FL-4x6) Fig. 2-5 2) Disconnect the cable from CN14 on the I/O PC board.

  • Page 66: Replacing The Ribbon Motors

    2. MAJOR UNIT REPLACEMENT EO18-33007 2.4 REPLACING THE RIBBON MORTOR 2.4 REPLACING THE RIBBON MOTORS CAUTION: NEVER separate the ribbon motor from the attaching plate because doing so will change their adjustment. 1) Detach the connector and remove the two SM-3x5B screws to detach the ribbon motors. Connector (Red) FLOIL G-488...
  • Page 67 2. MAJOR UNIT REPLACEMENT EO18-33007 2.5 REPLACING THE SOLENOID 3) Remove the two SM-3 x 6B screws each from the solenoid units (L) and (R) to detach the solenoid. 4) Replace the solenoid and attach it to the solenoid attaching plate. Be careful of the differences in length of the solenoid cables when installing the solenoid.

  • Page 68: Replacing The Print Head

    2. MAJOR UNIT REPLACEMENT EO18-33007 2.6 REPLACING THE PRINT HEAD 2.6 REPLACING THE PRINT HEAD CAUTION: 1. NEVER touch the element when handling the print head. 2. NEVER touch the connector pins to avoid damage to the print head by static electricity. 3.

  • Page 69: Replacing The Platen

    2. MAJOR UNIT REPLACEMENT EO18-33007 2.7 REPLACING THE PLATEN 2.7 REPLACING THE PLATEN 1) Remove the front plate. (Refer to Fig. 2-5.) 2) Loosen the two screws (SM-4 x 10C) securing the stepping motor. 3) Remove the (FL-4 x 6) screw to detach the platen positioning plate. 4) Take the platen belt off the platen pulley, move the platen fully to the right and remove the platen from the left end.

  • Page 70: Replacing The Roller Belt And Feed Roller

    2. MAJOR UNIT REPLACEMENT EO18-33007 2.8 REPLACING THE ROLLER BELT AND FEED ROLLER 2.8 REPLACING THE ROLLER BELT AND FEED ROLLER 1) Lower the pinch roller lever. 2) Remove the white screw to detach the ribbon end sensor plate. 3) Remove the FL-3 x 5 screw, cut the cable band and remove the head-up switch. 4) Detach the connector of the ribbon end sensor.
  • Page 71 2. MAJOR UNIT REPLACEMENT EO18-33007 2.8 REPLACING THE ROLLER BELT AND FEED ROLLER 7) Remove the two (FL-4x6) screws and detach the media plate. 8) Remove the two (FL-4x6) screws and detach the media guide unit. 9) Loosen the two (SM-4x10C) screws securing the stepping motor. 10) Remove the two screws to detach the feed roller positioning plate.

  • Page 72: Replacing The Media Sensor

    2. MAJOR UNIT REPLACEMENT EO18-33007 2.9 REPLACING THE MEDIA SENSOR 2.9 REPLACING THE MEDIA SENSOR CAUTION: 1. When using the fixed sensor, line up the feed gap sensors between the upper and lower sensors. 2. When shipped from the factory, the black mark sensor is positioned at the center of the effective print area and the feed gap sensor is located 10 mm left of center as viewed from the front.

  • Page 73: Replacing The I/O Pc Board

    2. MAJOR UNIT REPLACEMENT EO18-33007 2.10 REPLACING THE I/O PC BOARD 2.10 REPLACING THE I/O PC BOARD 1) Disconnect the 13 harnesses from CN1 to CN3 and CN5 to CN14 on the I/O PC board. (See Fig. 2- 2) Remove the two SM-3x5 screws and one SM-4x8 screws from the I/O PC board. Remove the I/O PC board from the printer by releasing it from the locking supports.
  • Page 74 1) Set the ribbon so that the ribbon end sensor can detect the ribbon. Then turn on the power. NOTE: Use TOSHIBA TEC-approved ribbon (TTP-110). 2) Measure the voltage between TPRETR pin on the I/O PC board and the printer inner plate (GND) with a oscilloscope, and adjust the voltage to 3.0–0.2V by turning VR1 on the I/O PC board.

  • Page 75: Replacing The Exp I/O Pc Board

    2. MAJOR UNIT REPLACEMENT EO18-33007 2.11 REPLACING THE EXP I/O PC BOARD 2.11 REPLACING THE EXP I/O PC BOARD (1) Remove the two SM-3x6 screws to detach the EXP I/O PC board from the rear cover. (2) Disconnect the harness from CN1 on the EXP I/O PC board. EXP I/O PC Board SM-3x6 Screw Harness...

  • Page 76: Periodic Parts Replacement

    2. MAJOR UNIT REPLACEMENT EO18-33007 2.13 PERIODICAL PART REPLACEMENT 2.13 PERIODIC PARTS REPLACEMENT Part No. Part Name Standard Interval of Replacement FMBB0030501 Ribbon Motor 730 Km FMBB0030502 FMBB0032104 Solenoid 1,000,000 times FMBB0032105 Platen FMBC0044501 50 Km FMBC0044601 Feed Roller 50 KMm Since the above intervals are the standard values for a fully maintained machine, they are not guaranteed, The values vary depending on the operating environment (dust or debris) or use of proper media and ribbon.

  • Page 77: Installation Procedure For Optional Equipment

    3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33007 3.1 CUTTER MODULE (B-4208-QM) 3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT WARNING! Make sure to unplug the power cord before installing any optional equipment. 3.1 CUTTER MODULE (B-4208-QM) NOTE: This module cannot be used together with the B-4908-H-QM strip module. Remove the strip module if it has been attached to the printer.
  • Page 78 3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33007 3.1 CUTTER MODULE (B-4208-QM) 7) Connect the cutter harness to CN1 on the cutter I/F PC board through the opening of the cutter unit. When installing the cutter, make sure that the cutter guide is not in contact with the platen. If it is, print failure or noise may be caused.
  • Page 79 3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33007 3.1 CUTTER MODULE (B-4208-QM) 10) Mount the operation panel and the left side cover on the printer. 11) Close the top and right covers. 12) After reassembly is complete, perform a test print to confirm that the cutter works properly. If the print start position becomes misalign when media is fed in the reverse direction, fine adjust the back feed value using the Back Feed Fine Adjustment procedure in diag.

  • Page 80: Strip Module (B-4908-H-Qm)

    3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33007 3.2 STRIP MODULE (B-4908-H-QM) 3.2 STRIP MODULE (B-4908-H-QM) NOTE: This module cannot be used together with the B-4208-QM cutter module. Remove the cutter module if it has been attached to the printer. y t ' 1) Open the right side cover and the top cover.

  • Page 81: Pcmcia Pc Board (B-8700-Pc-Qm)

    3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33007 3.3 PCMCIA PC BOARD (B-8700-PC-QM) 3.3 PCMCIA PC BOARD (B-8700-PC-QM) Description Q’ty/Unit Installation Manual PCMCIA PC Board SM-3x8 Screw Ferrite Core PCB Holder Plate 1) Turn the power off. 2) Open the right side and top covers (See Fig. 2-1). 3) Remove the six screws (FL-4x6, B-4x6 and B-3x8) to detach the left side cover.
  • Page 82 3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33007 3.3 PCMCIA PC BOARD (B-8700-PC-QM) 6) Fix the PCB holder plate to the CPU PC board with the SM-3x8 screw so that the PCB holder plate aligns with the PCB support plate. PCB Holder Plate PCB Support CPU PC Board Plate...

  • Page 83: Mechanism Description

    4. MECHANISM DESCRIPTION EM18-33013 4.1CUTTER DRIVE (CUTTER MODE) 4. MECHANISM DESCRIPTION 4.1 CUTTER DRIVE (CUTTER MODE) The printer supplies DC + 27 V to the cutter motor to rotate it and the clutch counter clockwise. The arm swings like a pendulum and moves the fixed slide cutter up and down to make a cut. Micro Switch Fixed Cutter Slide Cutter...

  • Page 84: Troubleshooting

    • Replace the CPU PC board. Poor printing 1. The print paper is of poor quality. • Use the media approved by TOSHIBA TEC. 2. Dirty print head • Clean the print head. 3. The head lever fastens the print head •...
  • Page 85 5. TROUBLE SHOOTING Problems Cause Solution Blurred print 1. Poor media quality. • Use only TOSHIBA TEC specified media. 2. Dust is on the media. • Clean the print head and remove any dust from the media. Ribbon wrinkle 1. Poor ribbon quality •...
  • Page 86 EO18-33007 TABLE OF CONTENTS Page 6. DIAG. TEST OPERATION ................6- 1 OUTLINE OF THE DIAG. TEST OPERATION ........ 6- 1 SELF TEST MODE ................6- 3 6.2.1 Maintenance Counter Printing ..........6- 3 6.2.2 Automatic Diagnostic Printing ..........6- 8 6.2.3 Head Broken Element Check ..........6-14 PARAMETER SETTING MODE .............6-15 6.3.1 Feed Length Fine Adjustment ..........6-17...
  • Page 87 EO18-33007 (Revision Date: Apr. 25, 2002) Page TEST PRINT MODE ............... 6-54 6.4.1 Normal Test Print ............... 6-54 6.4.2 Process Test print .............. 6-60 SENSOR SETTING MODE ............6-62 6.5.1 Thermistor Check (Read only) ........... 6-62 6.5.2 Black Mark Sensor Adjustment .......... 6-63 6.5.3 Feed Gap Sensor Adjustment ..........

  • Page 88: Diag. Test Operation

    6. DIAG. TEST OPERATION EO18-33007 (Revision Date: Apr. 25, 2002) 6.1 OUTLINE OF THE DIAG. TEST OPERATION 6. DIAG. TEST OPERATION 6.1 OUTLINE OF THE DIAG. TEST OPERATION In system mode the diag. test operation is used to diagnose the printer and to set the parameters by using the [FEED], [RESTART] and [PAUSE] keys on the operation panel.
  • Page 89 EO18-33007 6. DIAG. TEST OPERATION 6.1 OUTLINE OF THE DIAG. TEST OPERATION In system mode the [FEED], [RESTART] and [PAUSE] keys function as described below. Key Name Function [FEED] key Used to start the system mode as a [PAUSE] key does. Used to select the parameter mode or to fine adjust the parameters in the negative direction ( - ).

  • Page 90: Diag. Test Operation

    EO18-33007 6. DIAG. TEST OPERATION 6.2 SELF TEST MODE 6.2 SELF TEST MODE In self test mode the printer status is printed in two types of sample print. 6.2.1 Maintenance Counter Printing The data from 1 to 53 on a sample print is printed. This data is the printer status and the value set in the parameter setting mode.
  • Page 91 6. DIAG. TEST OPERATION EO18-33007 (Revision Date: Apr. 25, 2002) 6.2 SELF TEST MODE Sample Print [Print Condition] • Preset count • Print speed 4"/sec. • Sensor No sensor • Printing method : Thermal transfer • Supply length 140 mm •...
  • Page 92 6. DIAG. TEST OPERATION EO18-33007 6.2 SELF TEST MODE 1) Maintenance Counter Count Condition Item Range Counted when the feed motor drives to feed, print and issue the Total media distance 0.0 to 3200.0 media. (Counted also during ribbon save operation and back covered Media distance covered feed.) [See NOTE 2.]...
  • Page 93 6. DIAG. TEST OPERATION EO18-33007 (Revision Date: Apr. 25, 2002) 6.2 SELF TEST MODE Item Contents (16) Status 1: Strip wait status is not sent to the PC. 2: Strip wait status is sent to the PC. (17) Baud rate 2400: 2400 bps 4800:...
  • Page 94 6. DIAG. TEST OPERATION EO18-33007 (Revision Date: Apr. 25, 2002) 6.2 SELF TEST MODE Item Contents (40) Socket port number ON: Available OFF: Unavailable Port No. 0 to 65535 (41) BASIC interpreter setting ON: Available OFF: Unavailable (42) BASIC interpreter trace setting ON: Available OFF: Unavailable (43) Feed length fine adjustment...

  • Page 95: Automatic Diagnostic Printing

    EO18-33007 6. DIAG. TEST OPERATION 6.2 SELF TEST MODE 6.2.2 Automatic Diagnostic Printing The data from 1 to 0 on a sample print is printed. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. O S T <...
  • Page 96 EO18-33007 6. DIAG. TEST OPERATION 6.2 SELF TEST MODE Sample Print PROGRAM B-880 01APR2000 [Print condition] V1.0A FMRM0058201: 1A00 • Preset count BOOT B-880 01APR2000 V1.0A FMRM0058401: 8500 • Print speed 4"/sec. FONT 5600 • Sensor No sensor KANJI 8900 •...
  • Page 97 EO18-33007 6. DIAG. TEST OPERATION 6.2 SELF TEST MODE (4) Kanji Check KANJI 9D00 Checksum of BITMAP Kanji ROM Kanji area (5) EEPROM Check EEPROM OK: Data in the check area can be properly read/written. NG: Data in the check area cannot be properly read/written. EEPROM (Backup Memory) (6) DRAM Check DRAM...
  • Page 98 EO18-33007 6. DIAG. TEST OPERATION 6.2 SELF TEST MODE (8) Sensor 1 Check SENSOR1 0 0 0 0 0 0 0 0 , 1 0 1 1 0 0 1 1 Fixed to 1. Fixed to 1. Cutter home potion switch status 0: Home position 1: Other position Rewind full sensor status...
  • Page 99 EO18-33007 6. DIAG. TEST OPERATION 6.2 SELF TEST MODE (9) SENSOR 2 Check SENSOR2 [H] 20 C [A] 22 C [S] 25 C Heat sink temperature sensor status: 25 C, 80 C, 90 C Environmental temperature thermistor status: 0 to 86 C If it is undetectable, “- - C”...
  • Page 100 EO18-33007 6. DIAG. TEST OPERATION 6.2 SELF TEST MODE (10)EXP. I/O Check EXP. I/O Loopback test OK: The circuit has no problem. NG: The circuit has a problem or loopback jig is not attached. Expansion I/O PC board For the loopback test, connect a jig as shown below and check HIGH output / HIGH input and LOW output / LOW input.

  • Page 101: Head Broken Element Check

    EO18-33007 6. DIAG. TEST OPERATION 6.2 SELF TEST MODE 6.2.3 Head Broken Element Check The printer automatically performs the head broken element check. The result of the head broken element check is indicated in the display. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key.

  • Page 102: Parameter Setting Mode

    EO18-33007 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3 PARAMETER SETTING MODE The following items are set in the parameter setting mode. The values set in this mode are printed on the sample print of the maintenance counter. Setting procedure and functions are provided below. Power off Press the [PAUSE] key.
  • Page 103 EO18-33007 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE Parameter Setting Mode Table Mode Name Function FEED ADJUST Using this parameter the feed length is fine adjusted. CUT ADJUST Using this parameter the cut position or strip position is fine adjusted. BACK FEED ADJUST Using this parameter the back feed length from the cut/strip position to the home position is fine adjusted.

  • Page 104: Feed Length Fine Adjustment

    EO18-33007 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE Mode Name Function AUTO HD CHK Auto head broken element check is selected. When the power turns ON, the auto head broken element check is performed. OFF: When the power turns ON, the auto head broken element check is not performed.

  • Page 105: Cut/Strip Position Fine Adjustment

    EO18-33007 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.2 Cut/Strip Position Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.

  • Page 106: Back Feed Length Fine Adjustment

    EO18-33007 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.3 Back Feed Length Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.
  • Page 107 EO18-33007 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE Feed Length Fine Adjustment Example + 0.0 mm Feed Direction Fig. 6-4 - 10 mm - 10.0 mm Fig. 6-5 + 10 mm + 10.0 mm Fig. 6-6 Cut Position Fine Adjustment Example Print Head Cut Position + 0.0 mm...
  • Page 108 EO18-33007 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE When using a label with a length of less than 38 mm : Case 1 Conditions: Issue command [ESC]XS, feed command [ESC]T and eject command [ESC]IB are received. Label pitch: 38.0 mm or less, with cut, feed gap sensor, cut position fine adjustment value –10 mm or less, and issue mode set to C (cut).
  • Page 109 EO18-33007 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE Strip Position Fine Adjustment Example Print Head Label + 0.0 mm Platen Fig. 6-11 Strip Shaft Backing Paper Print Head + 3.0 mm + 3.0 mm Platen Fig. 6-12 Strip Shaft Backing Paper Print Head - 3.0 mm...
  • Page 110 EO18-33007 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE Back Feed Length Fine Adjustment Example + 0.0 mm Feed Direction Fig. 6-15 Print start position +3.0 mm +3.0 mm Fig. 6-16 -3.0 mm -3.0 mm Fig. 6-17 6-23...

  • Page 111: Axis Fine Adjustment

    EO18-33007 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.4 X Axis Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.
  • Page 112 EO18-33007 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE X Axis Fine Adjustment Example Feed direction Top down printing + 0.0 mm Fig. 6-18 Bottom first printing -50.0 mm -50.0 mm Fig. 6-19 + 50.0 mm +50.0 mm Fig. 6-20 NOTES: 4.

  • Page 113: Print Tone Fine Adjustment

    EO18-33007 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.5 Print Tone Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.

  • Page 114: Character Code Selection

    EO18-33007 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.6 Character Code Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C 1 .

  • Page 115: Font Zero Selection

    EO18-33007 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.7 Font Zero Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.

  • Page 116: Baud Rate Selection

    EO18-33007 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.8 Baud Rate Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.

  • Page 117: Data Length Selection

    EO18-33007 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.9 Data Length Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.

  • Page 118: Stop Bit Selection

    EO18-33007 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.10 Stop Bit Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.

  • Page 119: Transmission Control Mode Selection

    EO18-33007 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.11 Parity Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.

  • Page 120: Language Selection For Lcd Message

    EO18-33007 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.12 Transmission Control Mode Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.

  • Page 121: Auto Forward Wait In Cut Mode

    EO18-33007 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.13 Language Selection for LCD Message Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [PAUSE] key.
  • Page 122 EO18-33007 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.14 Auto Forward Wait in Cut Mode Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C 1 .

  • Page 123: Head Up On/Off Setting In Cut Mode

    EO18-33007 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.15 Head up ON/OFF Setting in Cut Mode Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C 1 .

  • Page 124: Ribbon Saving Module Selection

    EO18-33007 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.16 Ribbon Saving Module Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.

  • Page 125: Control Code Selection

    EO18-33007 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.17 Control Code Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.
  • Page 126 EO18-33007 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE Change the control code. M A N U A L Press the [PAUSE] key. Set the control code 1. T R O L C O D E (equivalent to ESC, {.) Press the [PAUSE] key.

  • Page 127: Ribbon Type Selection

    EO18-33007 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.18 Ribbon Type Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.
  • Page 128 EO18-33007 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.19 Ribbon Motor Drive Voltage Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.

  • Page 129: Strip Wait Status Selection

    EO18-33007 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.20 Strip Wait Status Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.

  • Page 130: Feed Key Function Selection

    EO18-33007 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.21 FEED Key Function Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.

  • Page 131: Threshold Manual Fine Adjustment For The Feed Gap Sensor

    EO18-33007 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.22 Threshold Manual Fine Adjustment for the Black Mark Sensor Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.
  • Page 132 EO18-33007 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.23 Threshold Manual Fine Adjustment for the Feed Gap Sensor Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.
  • Page 133 EO18-33007 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE • How to Calculate Threshold Fine Adjustment Value If the following cases occurred, threshold value for the paper sensors should be fine adjusted after referring to the next page. Case 1: When using tag paper, the black mark and the print area are distinguished from each other by the 1.5V or more difference of sensor output voltage.
  • Page 134 EO18-33007 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE NOTE: The following operation cannot be performed unless the sensor type is changed by the issue command or feed command. Using the sensor adjustment in Diag. mode, measure the sensor voltage at the following four points.

  • Page 135: Kanji Code Selection

    EO18-33007 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.24 Kanji Code Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.

  • Page 136: Euro Font Code Selection

    EO18-33007 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.25 Euro Font Code Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.
  • Page 137 EO18-33007 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.26 Auto Print Head Broken Element Check Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.

  • Page 138: Centronics I/F Ack/Busy Timing Selection

    EO18-33007 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.27 Centronics I/F ACK/BUSY Timing Selection Choose the ACK/BUSY timing type 1 or type 2. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 >...

  • Page 139: Web Printer Function Selection

    EO18-33007 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.28 Web Printer Function Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.

  • Page 140: Media Sensor Selection

    EO18-33007 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.29 Media Sensor Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.

  • Page 141: Test Print Mode

    EO18-33007 6. DIAG. TEST OPERATION 6.4 TEST PRINT MODE 6.4 TEST PRINT MODE Test print mode contains normal test print and process test print. 6.4.1 Normal Test Print Eight kinds of test prints are provided in the test print mode. When performing the test print, 7 parameters should be set.
  • Page 142 EO18-33007 6. DIAG. TEST OPERATION 6.4 TEST PRINT MODE From of the preceding page. 5000 (Print count 5000) Set the print count from those at the 1000 (Print count 1000) right by pressing the [FEED] key or (Print count 500) Press the [FEED] key [RESTART] key.
  • Page 143 EO18-33007 6. DIAG. TEST OPERATION 6.4 TEST PRINT MODE From of the preceding page. Set the issue mode type [ S ] C U T T I N G Select the issue mode type from [S] Standard mode those at the right by pressing (Batch printing without cut) the [FEED] key or [RESTART] [C] Auto-cut mode...
  • Page 144 EO18-33007 6. DIAG. TEST OPERATION 6.4 TEST PRINT MODE From of the preceding page. < 3 > T E S T P R I N T Press the [PAUSE] key. C O N D I T I O N From of the preceding page.
  • Page 145 EO18-33007 6. DIAG. TEST OPERATION 6.4 TEST PRINT MODE 9. All fine adjustment values except for the X axis fine adjustment are also available at a test print. 10. The print speed of 4"/sec. is applied to the thermal direct print only. Even if the print speed of 4"/sec.
  • Page 146 EO18-33007 6. DIAG. TEST OPERATION • Bar code Fig. 6-24 • AUTO PRINT Fig. 6-25 6-59...
  • Page 147 EO18-33007 6. DIAG. TEST OPERATION 6.4 TEST PRINT MODE 6.4.2 Process Test Print In the process test print, the test print is automatically performed under the following conditions. Parameter setting and print tone fine adjustment value is ignored. • OPERATION : One label feed, 3-dot slant line print, bar code print, character print •...
  • Page 148 EO18-33007 6. DIAG. TEST OPERATION 6.4 TEST PRINT MODE From of the next page. P R I N T ( R E F L E C T . ) Press the [PAUSE] key. [Characters are printed on 5 labels.] T E S T P R I N T <...

  • Page 149: Sensor Setting Mode

    EO18-33007 6. DIAG. TEST OPERATION 6.5 SENSOR SETTING MODE 6.5 SENSOR SETTING MODE Thermistor check and black mark/feed gap sensor settings are provided in the sensor setting mode. The value set in this mode is printed as data of sensor 2 in Automatic diagnosis printing in self test mode. 6.5.1 Thermistor Check (Read only) Thermistor check should be performed to check the environmental temperature and print head temperature after the excess head temp.

  • Page 150: Black Mark Sensor Adjustment

    Black Mark White part Holding the [FEED] key or [RESTART] Black Mark Sensor Align the white part of the TOSHIBA TEC key down until an asterisk ( * ) is specified tag paper with the black displayed. (More than 3 seconds.) mark sensor.

  • Page 151: Feed Gap Sensor Adjustment

    Feed Gap Sensor Holding the [FEED] key or [RESTART] Align the backing paper of the key down until an asterisk ( * ) is TOSHIBA TEC specified label displayed. (More than 3 seconds.) with the feed gap sensor. (See NOTE 2.) A N S M I S S I V E ] .

  • Page 152: Paper End Setting For Black Mark Sensor

    EO18-33007 6. DIAG. TEST OPERATION 6.5 SENSOR SETTING MODE 6.5.4 Paper End Setting for Black Mark Sensor Paper end setting should be performed after replacing the CPU PC board or changing the tag paper to other maker’s one, or when a paper feed error occurs. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key.

  • Page 153: Paper End Setting For Feed Gap Sensor

    EO18-33007 6. DIAG. TEST OPERATION 6.5 SENSOR SETTING MODE 6.5.5 Paper End Setting for Feed Gap Sensor Paper end setting should be performed after replacing the CPU PC board or changing the label to other maker’s one, or when a paper feed error occurs. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key.

  • Page 154: Ram Clear Mode

    EO18-33007 6. DIAG. TEST OPERATION 6.6 RAM CLEAR MODE 6.6 RAM CLEAR MODE In RAM clear mode, various data written on the EEP-ROM can be initialized. There are two clear functions; Maintenance counter clear and parameter clear in the parameter setting mode. After referring to the following table specify and clear or initialize the data.

  • Page 155: Parameter Clear

    EO18-33007 6. DIAG. TEST OPERATION 6.6 RAM CLEAR MODE Function Mode Name Item Initial Value PARAMETER CLEAR Print tone fine adjustment 0 step (Thermal direct) (KEY) Ribbon motor drive voltage fine adjustment (Take-up) (Key) Ribbon motor drive voltage fine adjustment (Feed) (Key) X axis fine adjustment 0.0 mm Threshold manual fine adjustment for the...
  • Page 156 EO18-33007 6. DIAG. TEST OPERATION 6.6 RAM CLEAR MODE Function Mode Name Item Initial Value PARAMETER CLEAR Issue mode Standard (Batch printing without Cut) PC save automatic calling Kanji code TYPE 1 EURO font code Web printer function selection Media Sensor Selection Fixed Type NOTES: 1.
  • Page 157 EO18-33007 6. DIAG. TEST OPERATION 6.6 RAM CLEAR MODE 6.6.1 Maintenance Counter Clear Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. D I A G N O S T I C < 1 >...
  • Page 158 EO18-33007 6. DIAG. TEST OPERATION 6.6 RAM CLEAR MODE 6.6.2 Parameter Clear Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C 1 .

  • Page 159: Ip Address Setting Mode

    6. DIAG. TEST OPERATION EO18-33007 (Revision Date: Apr. 25, 2002) 6.7 IP ADDRESS SETTING MODE 6.7 IP ADDRESS SETTING MODE Host IP Address, Printer IP Address, Gateway IP Address, SUBNET mask, and Socket Port setting are available in this mode. Power off Turn on the power while holding down the [FEED]...
  • Page 160 6. DIAG. TEST OPERATION EO18-33007 (Revision Date: Apr. 25, 2002) 6.7 IP ADDRESS SETTING MODE Continued from on the previous page. K E T O R T Socket communication port setting. Press the [PAUSE] key. - - - - Available Select "PORT ON"...

  • Page 161: Basic Setting Mode

    6. DIAG. TEST OPERATION EO18-33007 (Revision Date: Apr. 25, 2002) 6.8 BASIC SETTING MODE 6.8 BASIC SETTING MODE Setting the BASIC specification and Trace specification to be enabled/disabled, and displaying the program file, data file, and area file are available in this mode. Power off Turn on the power while holding down the [FEED]...
  • Page 162 6. DIAG. TEST OPERATION EO18-33007 (Revision Date: Apr. 25, 2002) 6.8 BASIC SETTING MODE Continued from A on the previous page. Press the [RESTART] key. BASIC File Browser T E N A Press the [PAUSE] key. Program File is displayed. B A S Press the [RESTART] key.

  • Page 163: On Line Operation

    7. ON LINE OPERATION EO18-33007 7.1 RESET OPERATION 7. ON LINE OPERATION 7.1 RESET OPERATION This operation restores the printer to the initial status. • Sample operation Power On The printer is in stand-by or printing. L I N E Press the [PAUSE] key.

  • Page 164: Dump Mode

    7. ON LINE OPERATION EO18-33007 (Revision Date: Apr. 25, 2002) 7.2 Dump Mode 7.2 Dump Mode Receive buffer data of RS-232C I/F, Centronics I/F, Network I/F, and BASIC Interpreter are dumped in this mode. Communication data and Network connection can be checked. Power On L I N E The printer is in stand-by or printing.
  • Page 165 7. ON LINE OPERATION EO18-33007 (Revision Date: Apr. 25, 2002) 7.2 Dump Mode Receive buffer data is printed on the following condition. Sample Print [Print condition] • Print width: 4.2" • Sensor: No sensor • Print speed: 4"/sec. • Print method (Thermal transfer/Thermal direct) which is in used is applied. •...

  • Page 166: Program Down Load

    B-NX” from the two FDKs provided to the hard disk of your PC. Example SETUP DISK (1/2) Install Program for B-NX 25th June 1999 FMRM00XXXXX V001.001 Copyrigth 1999 TOSHIBA TEC CORPORATION All Rights Reserved Fig. 8-1 8.2.1 System Requirements System ® ® IBM Compatible PC running Windows 95 or Windows 98 .
  • Page 167 EO18-33007 8. PROGRAM DOWN LOAD 8.2 SOFTWARE INSTALLATION 8.2.2 Setup Setup Disk Make sure that you have all two diskettes available of the “Install Program for B-NX”. (Refer to the Fig. 8-1 in paragraph 8.2 on the preceding page). Installation Procedure 1.
  • Page 168 8. PROGRAM DOWN LOAD EO18-33007 8.2 SOFTWARE INSTALLATION 6. After click OK in the previous screen, the following message screen appears. Click on the button to accept the directory or change the directory if desired. Fig. 8-5 7. The following program group selection menu will appear. Click on the CONTINUE button. Fig.

  • Page 169: Firmware Download

    FMRM0058201: BC00 FMRM0051701: 2B00 V001.000 V001.000 25th June 1999 Copyrigth 1999 Copyrigth 1999 TOSHIBA TEC CORPORATION TOSHIBA TEC CORPORATION All Rights Reserved All Rights Reserved Fig. 8-8 NOTES: 1. Check the current firmware version and checksum by performing the self-diagnostic printing in the System Mode.
  • Page 170 2. Turn on the PC power and start up Windows. 3. Click on the START button to access the program menu. 4. Highlight “Programs” then highlight “TOSHIBA TEC” and click on B-NX Series Download Program as shown in the screen display of Fig. 8-9 below.
  • Page 171 (Revision Date: May 11, 2001) 8.3 FIRMWARE DOWNLOAD 6. Select the drive, directory, file name, extension, and applicable PC port for the firmware to be installed. (The following shows that C:\Program Files\TOSHIBA TEC\BNXDL\(N400310A.ROM will be downloaded by using LPT1 port.) Port selection...
  • Page 172 8. PROGRAM DOWN LOAD EO18-33007 (Revision Date: May 11, 2001) 8.3 FIRMWARE DOWNLOAD Setting the default pass Click on the “search” button. Highlight the desired directory. Click on the “select” button. To end the default pass setting, click on the OK button. The selected pass will be displayed as a default afterward.
  • Page 173 8. PROGRAM DOWN LOAD EO18-33007 (Revision Date: May 11, 2001) 8.3 FIRMWARE DOWNLOAD 8. Execution of Download to Printer (1)Highlight the file to be downloaded and click on the RUN button. Fig. 8-15 (2)The following screen will appear. Fig. 8-16 (3)Click on the Yes button to begin the download.
  • Page 174 8. PROGRAM DOWN LOAD EO18-33007 (Revision Date: May 11, 2001) 8.3 FIRMWARE DOWNLOAD (4) After about 10 seconds the following screen indicating the firmware is downloaded will apper. Fig. 8-18 NOTES: 1. If an error occurs on the PC or pritner in the middle of downloading, retry from connection of the printer to the PC.
  • Page 175 8. PROGRAM DOWN LOAD EO18-33007 (Revision Date: May 11, 2001) 8.3 FIRMWARE DOWNLOAD (6)After a few seconds the LCD on the printer will change from “NOW LOADING...” to “ON LINE”. The printer will reboot automatically. NOTE: When the program install rate indicator on the PC returns to 0% after it reached 100%, and when the printer is in the ONLINE Mode, the downloading terminates successfully.
  • Page 178 PRINTED IN JAPAN EO18-33007...

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