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TEC B-670 Series Maintenance Manual

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TEC Thermal Printer
B-670 SERIES
Maintenance Manual
Document No. EM18-33017
Original
Jan., 1997
(Revision
)
PRINTED IN JAPAN

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  • Page 1 TEC Thermal Printer B-670 SERIES Maintenance Manual Document No. EM18-33017 Original Jan., 1997 (Revision PRINTED IN JAPAN...
  • Page 2 WARNING! Follow all manual instructions. Failure to do so could create safety hazards such as fire or electrocution. NOTES: 1. Manual instructions must be followed when installing option kits or adding cables to avoid system failures and to insure proper performance and operation. 2.

  • Page 3: Table Of Contents

    2. The contents of this manual may be changed without notification. 3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual. Copyright © 1999 by TOSHIBA TEC CORPORATION All Rights Reserved 570 Ohito, Ohito-cho, Tagata-gun, Shizuoka-ken, JAPAN...

  • Page 4: Unpacking

    1. UNPACKING EM18-33017 1.1 PROCEDURE 1. UNPACKING 1.1 PROCEDURE 1) Open the carton. 2) Unpack the accesories from the carton 3) Unpack the side pads (L)/(R) and the printer from the carton. 4) Place the printer on a level surface. Owner’s Manual Holder Shaft Left/Right Side Holders...

  • Page 5: Major Unit Replacement

    2. MAJOR UNIT REPLACEMENT EM18-33017 2. MAJOR UNIT REPLACEMENT 2. MAJOR UNIT REPLACEMENT WARNING! Disconnect power cord before replacing important parts. CAUTION: 1. NEVER separate the ribbon motors from the attaching plate (bracket), because doing so will change their adjustment. (See Fig. 2-8) 2.

  • Page 6: Replacing The Cpu Pc Board

    2. MAJOR UNIT REPLACEMENT EM18-33017 2.1 REPLACING THE CPU PC BOARD 2.1 REPLACING THE CPU PC BOARD CAUTION: Replace only with the same type and rated fuse for continued protection against risk of fire. 1) Detach the 11 connectors from the CPU PC board. 2) Remove the 7 screws (SM-3x5B and FL-3x5) to detach the CPU PC board.
  • Page 7 After replacing the CPU PC board or changing ribbon type, be sure to adjust the ribbon end sensor in the following procedure with the ribbon being used. NOTE: Use TOSHIBA TEC-approved ribbons. Set the ribbon so that the ribbon end sensor can detect the ribbon, Turn the power on.

  • Page 8: Replacing The Ps Unit

    2. MAJOR UNIT REPLACEMENT EM18-33017 2.2 REPLACING THE PS UNIT 2.2 REPLACING THE PS UNIT CAUTION: Replace only with the same type and rated of fuse for continued protection against risk of fire. 1) Detach all connectors from the CPU PC board. 2) Remove the two screws (FL-4 x 6) to detach the PS unit.

  • Page 9: Replacing The Stepping Motor

    2. MAJOR UNIT REPLACEMENT EM18-33017 2.3 REPLACING THE STEPPING MOTOR 2.3 REPLACING THE STEPPING MOTOR 1) Remove the 4 screws (FL-4x6) to detach the front plate. Feed Roller Belt Platen Belt Screw (FL-4x6) Front Plate Screw (FL-4x6) Screw (FL-4x6) Fig. 2-6 2) Disconnect the cable from CN14 on the CPU PC board.

  • Page 10: Replacing The Ribbon Motors

    2. MAJOR UNIT REPLACEMENT EM18-33017 2.4 REPLACING THE RIBBON MOTORS 2.4 REPLACING THE RIBBON MOTORS CAUTION: NEVER separate the ribbon motor from the attaching plate because doing so will change their adjustment. 1) Remove the CPU PC board. (Refer to section 2.1.) 2) Detach the connector and remove the two SM-3x5B screws to detach the ribbon motors.

  • Page 11: Replacing The Platen

    2. MAJOR UNIT REPLACEMENT EM18-33017 2.6 REPLACING THE PLATEN 3) Turn the head lever counterclockwise to lift the print head. 4) Remove the head fixing screw and pull out the print head. 5) Disconnect the two cables and remove the print head. Connector Print Head Head Lever...

  • Page 12: Replacing The Roller Belt And Feed Roller

    2. MAJOR UNIT REPLACEMENT EM18-33017 2.7 REPLACING THE ROLLER BELT AND FEED ROLLER 2.7 REPLACING THE ROLLER BELT AND FEED ROLLER 1) Lower the pinch roller lever. 2) Remove the white screw to detach the ribbon end sensor plate. 3) Remove the FL-3 x 5 screw, cut the cable band and remove the head-up switch. 4) Detach the connector of the ribbon end sensor.
  • Page 13 2. MAJOR UNIT REPLACEMENT EM18-33017 2.7 REPLACING THE ROLLER BELT AND FEED ROLLER 7) Remove the two (FL-4x6) screws and detach the media plate. 8) Remove the two (FL-4x6) screws and detach the media guide unit. 9) Loosen the two (SM-4x10C) screws securing the stepping motor. 10) Remove the two screws to detach the feed roller positioning plate.

  • Page 14: Replacing The Media Sensor

    2. MAJOR UNIT REPLACEMENT EM18-33017 2.8 REPLACING THE MEDIA SENSOR 2.8 REPLACING THE MEDIA SENSOR CAUTION: 1. When using the fixed sensor, line up the feed gap sensors between the upper and lower sensors. When shipped from the factory, the black mark sensor is positioned at the center of the effective print area and the feed gap sensor is located 10 mm left of center as viewed from the front.

  • Page 15: Periodic Maintenance Procedure

    2. MAJOR UNIT REPLACEMENT EM18-33017 2.9 PERIODIC MAINTENANCE PROCEDURE 2.9 PERIODIC MAINTENANCE PROCEDURE All machines are generally delivered in their best condition. To maintain optimal operating condition and help gain maximum performance and life of machines, we would recommend you to conduct periodic maintenance.
  • Page 16 NOTE: The above values of the cutter life are obtained on condition that the periodically maintained cutter is used with TOSHIBA TEC-approved supplies by the proper method described in the manuals. 8. Confirm each part adjustment. Make any necessary adjustments.

  • Page 17: Installation Procedure For Optional Equipment

    3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EM18-33017 3.1 CUTTER MODULE (B-4208-QM) 3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT WARNING! Make sure to unplug the power cord before installing any optional equipment. 3.1 CUTTER MODULE (B-4208-QM) NOTE: This module cannot be used together with the B-4908-H-QM strip module. Remove the strip module if it has been attached to the printer.
  • Page 18 3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EM18-33017 3.1 CUTTER MODULE (B-4208-QM) 6) Install the cutter unit with the attached four screws (cutter attaching screw, SM-4x6C and FL-4x6). 7) Connect the cutter harness to CN1 on the cutter I/F PC board through the opening of the cutter unit. Cutter Unit Screw (SM-4x6C) Cutter Unit...
  • Page 19 3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EM18-33017 3.1 CUTTER MODULE (B-4208-QM) 10) Mount the operation panel and the left side cover on the printer. 11) Close the top and right covers. 12) After reassembly is complete, perform a test print to confirm that the cutter works properly. If the print start position becomes misalign when media is fed in the reverse direction, fine adjust the back feed value using the Back Feed Fine Adjustment procedure in diag.

  • Page 20: Memory Module

    3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EM18-33017 (Revision Date Apr. 7 '98) 3.2 MEMORY MODULE 3.2 MEMORY MODULE 1) Open the right side cover and the top cover. (See Fig. 2-1.) 2) Remove the left side cover. (See Fig. 2-1.) 3) Remove the CPU PC board.

  • Page 21: Strip Module (B-4908-H-Qm)

    3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EM18-33017 3.3 STRIP MODULE (B-4908-H-QM) 3.3 STRIP MODULE (B-4908-H-QM) NOTE: This module cannot be used together with the B-4208-QM cutter module. Remove the cutter module if it has been attached to the printer. y t ' 1) Open the right side cover and the top cover.

  • Page 22: Stabilizer Kit

    3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EM18-33017 (Revision Date: Jul. 26 '99) 3.4 STABILIZER KIT 3.4 STABILIZER KIT Installation Manual (1 pc.) Stabilizer PC Board Ass’y Harness S (1 pc.) ... Yellow EU Standard Sticker (1 pc.) (1 pc.) Harness P (1 pc.) ... Black 1) Turn the power of the printer off, then open the top cover.
  • Page 23 3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EM18-33017 (Revision Date: Jul. 26 '99) 3.4 STABILIZER KIT 3) Connect the harness S (yellow) to the CN 9 on the CPU PC board and the harness P (black) to the CN 17, respectively. NOTE: As for the harness, connect the connector housing which has fewer pins to the connector on the CPU PC board side.
  • Page 24 3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EM18-33017 (Revision Date: Jul. 26 '99) 3.4 STABILIZER KIT 5) Connect the harness S (yellow) to the CN 2 on the stabilizer PC board ass’y and the harness P (black) to the CN 3, respectively. Respectively connect the red and the yellow cables detached in the step 2 to the CN 4 and the CN 5 on the stabilizer PC board ass’y.

  • Page 25: Mechanism Description

    4. MECHANISM DESCRIPTION EM18-33017 4.1 CUTTER DRIVE (CUTTER MODE) 4. MECHANISM DESCRIPTION 4.1 CUTTER DRIVE (CUTTER MODE) The printer supplies DC + 27 V to the cutter motor to rotate it and the clutch counter clockwise. The arm swings like a pendulum and moves the fixed slide cutter up and down to make a cut. Micro Switch Fixed Cutter Slide Cutter...
  • Page 26 Replacing the Cutter Arm and Clutch If a moving portion of the arm or the clutch is distorted by wear, purchase the following part from TEC Parts Dept. and replace them. Doing so will prolong the cutter life. Part No.:...

  • Page 27: Troubleshooting

    • Replace the CPU PC board. Poor printing 1. The print paper is of poor quality. • Use the media approved by TOSHIBA TEC. 2. Dirty print head • Clean the print head. 3. The head lever fastens the print •...
  • Page 28 Problems Cause Solution Blurred print 1. Poor media quality. • Use only TOSHIBA TEC specified media. 2. Dust is on the media. • Clean the print head and remove any dust from the media. Ribbon wrinkle 1. Poor ribbon quality •...
  • Page 29 CAUTION: 1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC. 2. The contents of this manual may be changed without notification. 3. Please refer to your local Authorized Service representative with regard to any queries...

  • Page 30: Diag. Test Operation

    6. DIAG. TEST OPERATION EM18-33017 (Revision Date: Dec. 10 ‘99) 6.1 OUTLINE OF THE DIAG. TEST OPERATION 6. DIAG. TEST OPERATION 6.1 OUTLINE OF THE DIAG. TEST OPERATION In system mode the diag. test operation is used to diagnose the printer and to set to the parameters by using the [FEED], [RESTART] and [PAUSE] keys on the operation panel.
  • Page 31 6. DIAG. TEST OPERATION EM18-33017 6.1 OUTLINE OF THE DIAG. TEST OPERATION Type 2 The parameter setting such as feed length fine adjustment or cut/strip position fine adjustment can be changed while the printer is on-line or printing. Pressing the [PAUSE] key cause the printer to enter parameter setting mode.
  • Page 32 6. DIAG. TEST OPERATION EM18-33017 (Revision Date: Jan. 14 ‘99) 6.2 SELF TEST MODE 6.2 SELF TEST MODE In self test mode the printer status is printed in two types of sample print. The result of the head broken element check is indicated in the display. 6.2.1 Maintenance Counter Printing The data from 1 to 31 on a sample print is printed.

  • Page 33: Diag. Test Operation

    EM18-33017 6. DIAG. TEST OPERATION (Revision Date: Dec. 10 ‘99) 6.2 SELF TEST MODE TL FEED 1882.3km [PC] Sample Print (14) FEED 20.5km FEED -10.0mm PRINT 15.0km -5.0mm (15) [Print Condition] 148150 BACK +3.0mm (16) • Preset count HEAD U/D TONE(T) +3step (17)
  • Page 34 6. DIAG. TEST OPERATION EM18-33017 (Revision Date: Dec. 10 ‘99) 6.2 SELF TEST MODE 2) Parameters Contents Item PC-850 : PC-850PC-8 (11) Character code selection : PC-8 : No slash used. Font zero selection Ø : Slash used. AUTO : Automatic selection (12) Control code selection ESC LF NUL...

  • Page 35: Automatic Diagnostic Printing

    6. DIAG. TEST OPERATION EM18-33017 6.2 SELF TEST MODE 6.2.2 Automatic Diagnostic Printing The data from 1 to 9 on a sample print is printed. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. <...
  • Page 36 6. DIAG. TEST OPERATION EM18-33017 6.2 SELF TEST MODE Sample Print PROGRAM V1.OA FMRM0034801:2800 [Print Condition] MASK V1.0 FMRM0034901:B100 • Preset count KANJI 0000:0000 • Print speed : 101.6 mm/sec. 0000:0000:0000:0000 EEPROM • Sensor : No sensor DRAM 1024KB • Printing method : Thermal transfer CARD •...
  • Page 37 6. DIAG. TEST OPERATION EM18-33017 6.2 SELF TEST MODE EEPROM Check EEPROM Read/write check OK: Data in the check area can be properly read/written. NG: Data in the check area cannot be properly read/written. EEPROM: Backup memory DRAM Check DRAM 1024KB Readable/writable area DRAM: Image buffer memory or work memory...
  • Page 38 6. DIAG. TEST OPERATION EM18-33017 6.2 SELF TEST MODE Sensor 1 Check SENSOR1 0 0 0 0 0 0 0 0 , 1 0 1 1 0 0 1 1 Head up switch status Head opened Head closed Fixed to 1 Cutter home position switch status Home position Other position...
  • Page 39 6. DIAG. TEST OPERATION EM18-33017 6.2 SELF TEST MODE Print status content description of each sensor/switch c t i c t i t i s t i s c t i y t i - t l t i l t i l t i s t i l...
  • Page 40 6. DIAG. TEST OPERATION EM18-33017 6.2 SELF TEST MODE DIP SW Check 8 7 6 5 4 3 2 1 8 7 6 5 4 3 2 1 Pin No. DIP SW 0 0 0 0 0 0 0 0 1 0 0 0 1 0 1 0 Status DIP Switch 2...

  • Page 41: Head Broken Element Check

    EM18-33017 6. DIAG. TEST OPERATION 6.2 SELF TEST MODE 6.2.3 Head Broken Element Check The printer automatically performs the head broken element check. The result of the head broken element check is indicated in the display. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key.

  • Page 42: Parameter Setting Mode

    6. DIAG. TEST OPERATION EM18-33017 (Revision Date: Dec. 10 ‘99) 6.3 PARAMETER SETTING MODE 6.3 PARAMETER SETTING MODE The following items are set in the parameter setting mode. The values set in this mode are printed on the sample print of the maintenance counter. Setting procedure and functions are provided below. Power off Turn on the power while B O N...
  • Page 43 6. DIAG. TEST OPERATION EM18-33017 (Revision Date: Dec. 10 ‘99) 6.3 PARAMETER SETTING MODE Parameter Setting Mode Table Mode Name Function FEED ADJUST Using this parameter the feed length is fine adjusted. CUT ADJUST Using this parameter the cut position or strip position is fine adjusted. BACK FEED ADJ.

  • Page 44: Feed Length Fine Adjustment

    6. DIAG. TEST OPERATION EM18-33017 6.3 PARAMETER SETTING MODE 6.3.1 Feed Length Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C V 1 .

  • Page 45: Cut/Strip Postion Fine Adjustment

    6. DIAG. TEST OPERATION EM18-33017 6.3 PARAMETER SETTING MODE 6.3.2 Cut/Strip Position Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C V 1 .

  • Page 46: Back Feed Length Fine Adujustment

    6. DIAG. TEST OPERATION EM18-33017 6.3 PARAMETER SETTING MODE 6.3.3 Back Feed Length Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C V 1 .
  • Page 47 6. DIAG. TEST OPERATION EM18-33017 6.3 PARAMETER SETTING MODE Feed Length Fine Adjustment Example + 0.0 mm Feed Direction Fig. 6-4 - 10 mm - 10.0 mm Fig. 6-5 + 10 mm + 10.0 mm Fig. 6-6 Cut Position Fine Adjustment Example Cut Position + 0.0 mm Print Head...
  • Page 48 6. DIAG. TEST OPERATION EM18-33017 6.3 PARAMETER SETTING MODE When using a label with a length of less than 38 mm: Generally the minimum label length which is available in cut mode is 38.0 mm. When using a label with a length of less than 38 mm, the edge of the label may be caught on the print head during back feed to the print start position after cutting the label gap, causing a improper print start position.
  • Page 49 6. DIAG. TEST OPERATION EM18-33017 6.3 PARAMETER SETTING MODE Strip Position Fine Adjustment Example Print Head Label + 0.0 mm Platen Fig. 6-11 Strip Shaft Backing Paper Print Head + 3.0 mm + 3.0 mm Platen Fig. 6-12 Strip Shaft Backing Paper Print Head - 3.0 mm...
  • Page 50 6. DIAG. TEST OPERATION EM18-33017 6.3 PARAMETER SETTING MODE Back Feed Length Fine Adjustment Example + 0.0 mm Feed Direction Fig. 6-15 Print start position +3.0 mm +3.0 mm Fig. 6-16 -3.0 mm -3.0 mm Fig. 6-17 6-21...

  • Page 51: Axis Fine Adjustment

    6. DIAG. TEST OPERATION EM18-33017 6.3 PARAMETER SETTING MODE 6.3.4 X Axis Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C V 1 .
  • Page 52 6. DIAG. TEST OPERATION EM18-33017 6.3 PARAMETER SETTING MODE X axis Fine Adjustment Example Feed direction To down printing +0.0 mm Fig. 6-18 Bottom first printing -50.0 mm -50.0 mm Fig. 6-19 + 50.0 mm +50.0 mm Fig. 6-20 NOTES: 4.

  • Page 53: Print Tone Fine Adjustment

    6. DIAG. TEST OPERATION EM18-33017 (Revision Date: Jan. 14 ‘99) 6.3 PARAMETER SETTING MODE 6.3.5 Print Tone Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C V 1 .

  • Page 54: Character Code Selection

    6. DIAG. TEST OPERATION EM18-33017 6.3 PARAMETER SETTING MODE 6.3.6 Character Code Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C V 1 .
  • Page 55 6. DIAG. TEST OPERATION EM18-33017 6.3 PARAMETER SETTING MODE 6.3.7 Font Zero Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C V 1 .

  • Page 56: Control Code Selection

    6. DIAG. TEST OPERATION EM18-33017 SVO8A1002 : Jan. 19, '98 6.3 PARAMETER SETTING MODE 6.3.8 Control Code Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C V 1 .
  • Page 57 6. DIAG. TEST OPERATION EM18-33017 SVO8A1002 : Jan. 19, '98 6.3 PARAMETER SETTING MODE Change the control code. M A N U A L Press the [PAUSE] key. Set the control code 1. (equivalent to ESC, {.) T L O L C O D E 1 Press the [PAUSE] key.

  • Page 58: Ribbon Type Selection

    6. DIAG. TEST OPERATION EM18-33017 6.3 PARAMETER SETTING MODE 6.3.9 Ribbon Type Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C V 1 .
  • Page 59 6. DIAG. TEST OPERATION EM18-33017 6.3 PARAMETER SETTING MODE 6.3.10 Ribbon Motor Drive Voltage Fine Adjustment As a countermeasure for ribbon wrinkles which occur depending on media specification, the drive voltage for the ribbon feed motor and the ribbon rewind motor has become adjustable by parameter setting in system mode.

  • Page 60: Strip Wait Status Setting

    6. DIAG. TEST OPERATION EM18-33017 6.3 PARAMETER SETTING MODE NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward. 2. Max. fine adjustment -15 steps = Key fine adjustment value (-15 steps) + PC fine adjustment value (-15 steps) When the value reaches the maximum, the value remains unchanged even if the subsequent fine adjustment is performed.

  • Page 61: Threshold Manual Fine Adjustment For The Black Mark Sensor

    6. DIAG. TEST OPERATION EM18-33017 (Revision Date: Dec. 10 ‘99) 6.3 PARAMETER SETTING MODE 6.3.12 Threshold Manual Fine Adjustment for the Black Mark Sensor Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 >...
  • Page 62 6. DIAG. TEST OPERATION EM18-33017 (Revision Date: Dec. 10 ‘99) 6.3 PARAMETER SETTING MODE 6.3.13 Threshold Manual Fine Adjustment for the Feed Gap Sensor Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 >...
  • Page 63 6. DIAG. TEST OPERATION EM18-33017 (Revision Date: Jan. 14 ‘99) 6.3 PARAMETER SETTING MODE How To Calculate Theshold Fine Adjustment Value If the following cases occurred, threshold value for the paper sensors should be fine adjusted after referring to the next page. Case 1: When using tag paper, the black mark and the print area are distinguished from each other by the 1.5V or more difference of sensor output voltage.
  • Page 64 6. DIAG. TEST OPERATION EM18-33017 (Revision Date: Jan. 14 ‘99) 6.3 PARAMETER SETTING MODE NOTE: The following operation cannot be performed unless the sensor type is changed by the issue command or feed command. (1) Using the sensor adjustment in Diag. mode, measure the sensor voltage at the following four points. Label: Print area Backing paper Tag paper: Print area Black mark...

  • Page 65: Kanji Code Selection

    6. DIAG. TEST OPERATION EM18-33017 (Revision Date: Jul. 26 ‘99) 6.3 PARAMETER SETTING MODE 6.3.14 Kanji Code Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C V 1 .

  • Page 66: Euro Font Code Selection

    6. DIAG. TEST OPERATION EM18-33017 (Revision Date: Jul. 26 ‘99) 6.3 PARAMETER SETTING MODE 6.3.15 Euro Font Code Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C V 1 .

  • Page 67: Head Type Selection

    6. DIAG. TEST OPERATION EM18-33017 (Revision Date: Dec. 10 ‘99) 6.3 PARAMETER SETTING MODE 6.3.16 Head Type Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C V 1 .

  • Page 68: Reset Selection When The Input • Prime Signal Is On

    6. DIAG. TEST OPERATION EM18-33017 (Revision Date: Dec. 10 ‘99) 6.3 PARAMETER SETTING MODE 6.3.17 Transmission Control Mode Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C .
  • Page 69 6. DIAG. TEST OPERATION EM18-33017 (Revision Date: Dec. 10 ‘99) 6.3 PARAMETER SETTING MODE 6.3.18 Reset Selection when the INPUT • PRIME Signal is ON. Reset ON/OFF when the INPUT • PRIME signal ON is selected. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key.

  • Page 70: Test Print Mode

    6. DIAG. TEST OPERATION EM18-33017 6.4 TEST PRINT MODE 6.4 TEST PRINT MODE Test print mode contains normal test print and process test print. 6.4.1 Normal Test Print Five kinds of test prints are provided in the test print mode. When performing the test print, 7 parameters should be set.
  • Page 71 6. DIAG. TEST OPERATION EM18-33017 6.4 TEST PRINT MODE From of the preceding page. 5000 (Print count 5000) Set the print count from those at the 1000 (Print count 1000) right by pressing the [FEED] key or (Print count 500) Press the [FEED] key [RESTART] key.
  • Page 72 6. DIAG. TEST OPERATION EM18-33017 6.4 TEST PRINT MODE From of the preceding page. Set the issue mode type [ S ] C U T T I N G Select the issue mode type from [S] Standard mode those at the right by pressing (Batch printing without cut) the [FEED] key or [RESTART] [C] Auto-cut mode...
  • Page 73 6. DIAG. TEST OPERATION EM18-33017 (Revision Date: Jul. 23, 2002) 6.4 TEST PRINT MODE From of the preceding page. Press the [PAUSE] key. From of the preceding page. SLANT LINE (1 DOT) Select the test print from SLANT LINE (3 DOT) those at the right by CHARACTERS BAR CODE...
  • Page 74 6. DIAG. TEST OPERATION EM18-33017 6.4 TEST PRINT MODE 7. Pressing the [FEED] key changes the label length -1 mm, pressing the [RESTART] key changes +1 mm. 8. When an error occurs during a test print, the error message is displayed and printing is stopped.
  • Page 75 6. DIAG. TEST OPERATION EM18-33017 (Revision Date: Jul. 23, 2002) 6.4 TEST PRINT MODE • Characters Fig. 6-23 • Bar code Fig. 6-24 • Factory Test Pattern Fig. 6-25 6-46...
  • Page 76 6. DIAG. TEST OPERATION EM18-33017 6.4 TEST PRINT MODE 6.4.2 Process Test Print In the precess test print, the test print is automatically performed under the following conditions. Parameter setting and print tone fine adjustment value is ignored. • OPERATION : One label feed, 3-dot slant line print, bar code print, character print •...
  • Page 77 6. DIAG. TEST OPERATION EM18-33017 6.4 TEST PRINT MODE From of the next page. P R I N T ( R E F L E C T . ) Press the [PAUSE] key. [Characters are printed on 5 labels.] < 3 >...

  • Page 78: Sensor Setting Mode

    6. DIAG. TEST OPERATION EM18-33017 6.5 SENSOR SETTING MODE 6.5 SENSOR SETTING MODE Thermistor check and black mark/feed gap sensor setting are provided in the sensor setting mode. The value set in this mode is printed as data of sensor 2 in Automatic diagnosis printing in self test mode. 6.5.1 Thermistor Check Thermistor check should be performed to check the environmental temperature and print head...

  • Page 79: Black Mark Sensor Adjustment

    Holding the [FEED] key or [RESTART] Black Mark Sensor key down until an asterisk ( * ) is Align the white part of the TOSHIBA TEC displayed. (More than 3 seconds.) specified tag paper with the black mark sensor. (See NOTE 2.) F L E C T I V E ] 3 .

  • Page 80: Feed Gap Sensor Adjustment

    Holding the [FEED] key or [RESTART] Align the backing paper of the key down until an asterisk ( * ) is TOSHIBA TEC specified label displayed. (More than 3 seconds.) with the feed gap sensor. A N S M I S S I V E ] 4 .

  • Page 81: Paper End Setting For Black Mark Sensor

    EM18-33017 6. DIAG. TEST OPERATION (Revision Date: Jan. 14 ’99) 6.5 SENSOR SETTING MODE 6.5.4 Paper End Setting for Black Mark Sensor Paper end setting should be performed after replacing the CPU PC board or changing the tag paper to other maker’s one, or when a paper feed error occurs. Power off Turn on the power while holding down the [FEED]...
  • Page 82 6. DIAG. TEST OPERATION EM18-33017 (Revision Date: Jan. 14 ’99) 6.5 SENSOR SETTING MODE 6.5.5 Paper End Setting for Feed Gap Sensor Paper end setting should be performed after replacing the CPU PC board or changing the label to other maker’s one, or when a paper feed error occurs. Power off Turn on the power while holding down the [FEED]...

  • Page 83: Ram Clear Mode

    6. DIAG. TEST OPERATION EM18-33017 (Revision Date: Mar, 18 ‘99) 6.6 RAM CLEAR MODE 6.6 RAM CLEAR MODE In RAM clear mode, various data written on the EEP-ROM can be initialized. There are two clear functions; Maintenance counter clear and parameter clear in the parameter setting mode. After referring to the following table specify and clear or initialize the data.

  • Page 84: Parameter Clear

    6. DIAG. TEST OPERATION EM18-33017 (Revision Date: Dec.10 ‘99) 6.6 RAM CLEAR MODE Function Mode Name PARAMETER CLEAR Item Initial Value Print tone fine adjustment 0 step (Thermal direct) (KEY) X axis fine adjustment 0.0 mm Character code selection PC-850 Font zero selection “0”(without slash) Control code selection...
  • Page 85 6. DIAG. TEST OPERATION EM18-33017 6.6. RAM CLEAR MODE 6.6.1 Maintenance Counter Clear Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C V 1 .
  • Page 86 6. DIAG. TEST OPERATION EM18-33017 6.6 RAM CLEAR MODE 6.6.2 Parameter Clear Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C V 1 .

  • Page 87: Program Down Load

    7. PROGRAM DOWN LOAD EM18-33017 7.1 FLOPPY DISK 7. PROGRAM DOWN LOAD The main program for the printer has been written onto the flash ROM. If the main program is upgraded, due to the addition/change of the specification, down load the main program from the PC to the printer with the down-load floppy disk and RS-232C interface.

  • Page 88: Down Load Procedure

    7. PROGRAM DOWN LOAD EM18-33017 7.3 DOWN LOAD PROCEDURE 7.3 DOWN LOAD PROCEDURE (1) Turn the PC power on. (2) Turn the printer power on. (3) Inset the program down load floppy disk into the PC. ↵ (4) Change the drive to A. Type ↵...

  • Page 89: Error Code

    7. PROGRAM DOWN LOAD EM18-33017 7.4 ERROR CODE (11) When an error occurs, the following message is displayed together with the error code in line The following error occurred during transmission. (ERROR=##) Press any key to retry. Error code Doing so will revert to the displayed described in step (6). Refer to the error code to find the cause of the error.

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