TEC B-470-QQ Series Owner's Manual

TEC B-470-QQ Series Owner's Manual

Toshiba tec corp. b-470-qq series tec thermal printer owner's manual
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TEC Thermal Printer
B-470-QQ SERIES
Owner's Manual
Owner's Manual
Mode d'emploi
Bedienungsanleitung
Manual de instrucciones
Gebruikershandleiding
Table of Contents

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Summary of Contents for TEC B-470-QQ Series

  • Page 1 TEC Thermal Printer B-470-QQ SERIES Owner’s Manual Owner’s Manual Mode d’emploi Bedienungsanleitung Manual de instrucciones Gebruikershandleiding Table of Contents...
  • Page 2 Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn into the moving parts, push the switch in the "OFF" position to stop movement. As an NERGY ® Partner, TOSHIBA TEC has determined that this product meets the NERGY -- Outline of the International The International...
  • Page 3: Safety Summary

    Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorized TOSHIBA TEC representative for assistance. Meanings of Each Symbol This symbol indicates warning items (including cautions).
  • Page 4 • Utilize our maintenance services. After purchasing the machine, contact your authorized TOSHIBA TEC representative for assistance once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.
  • Page 5: Table Of Contents

    2. The contents of this manual may be changed without notification. 3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual. EM1-33033 Page Copyright © 1999 by TOSHIBA TEC CORPORATION All Rights Reserved 570 Ohito, Ohito-cho, Tagata-gun, Shizuoka-ken, JAPAN...
  • Page 6: Introduction

    1. INTRODUCTION 1. INTRODUCTION Thank you for choosing the TEC B-470 series thermal/transfer printer. This high performance printer is equipped with superior hardware including the specially developed (8 dots/mm, 203.2 dots/inch) near edge print head which will allow very clear print at a maximum speed of 254 mm/sec. (10 inches/sec.). The media supply is internal.
  • Page 7: Specifications

    2. SPECIFICATIONS 2. SPECIFICATIONS 2.1 Printer Model Item Supply voltage Power consumption Operating temperature range Relative humidity Print head Printing methods Print speeds Maximum print width Dispensing modes Message display Dimensions Weight Available bar code types Fonts Rotations Standard interface Optional interfaces B-470-QQ/QQ-US AC 100V ~ 120V +10%, -15%, 50Hz...
  • Page 8: Options

    B-4905-FF-QM module Flash memory card NOTES:1. Available from your nearest TOSHIBA TEC representative or TOSHIBA TEC Head Quarters. 2. When purchasing flash memory card locally, select one having the specifications described at page 8-1. 3. The B-472-QQ-US model is provided with the I/F PC Board including only the Centronics Interface as standard.
  • Page 9: Media

    NOTES: 1. "On the fly issue" means that the printer can draw and print without stopping between labels. 2. To ensure print quality and print head life use only TOSHIBA TEC specified media and ribbons. 3. When using the cutter ensure that label length B plus inter label gap length E exceeds 35 mm.
  • Page 10: Overview

    3. OVERVIEW 3. OVERVIEW 3.1 Front/Rear View Front View Message Display (LCD) Operation Panel Media Outlet 3.2 Operation Panel Fig. 3-2 Top Cover Supply Window Memory Card Slot (Option) Serial Interface Connector (RS-232C) Parallel I/F Connector (Centronics) Standard: QQ-US Option: Fig.
  • Page 11: Dip Switch Functions

    2. The Dip switch #1-6 functions in accordance with equipment to be used. 3. If you would like to switch to READY/BUSY (DTR) or to READY/BUSY (RTS) of data protocol, please contact your authorized TOSHIBA TEC representative. Function Auto ribbon save function...
  • Page 12: Installing The Printer

    Standard: QQ-US Option: NOTE: Only the power cord is provided with this product. If using another cable, it should conform to the following specifications. For more details, please contact your local TOSHIBA TEC service representative. Centronics Interface (36 pins, Male)
  • Page 13: Loading The Media

    6. LOADING THE MEDIA 6. LOADING THE MEDIA 1. Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn into the moving parts, push the switch in the “OFF” position to stop movement. 2. To avoid injury, be careful not to catch or jam your fingers while opening or closing the cover. The printer prints both labels and tags.
  • Page 14 NOTE: When using the label rolled with labels facing outside, please remove the upper plates of both paper holders using the following procedure. Failure to do this may cause a paper jam error. If you have any questions, please contact your nearest TOSHIBA TEC service representative. Groove Ridge...
  • Page 15 6. LOADING THE MEDIA Removing the paper holders' upper plates from the media guide 1 Remove the two T-4x8 screws to detach the media guide from the printer. 2 Remove the SM-3x6 screw or the SM-3x8 screw to detach the paper holders' upper plates from the media guide.
  • Page 16 6. LOADING THE MEDIA An easy way to set the black mark sensor position 1 Pull the media about 500 mm out of the front of the printer, turn the media back on it's self and feed it under the print head past the sensor so that the black mark can be seen from above. 2 Adjust the sensor position to that of the black mark (the upper hole indicates the position of the black mark sensor).
  • Page 17 6. LOADING THE MEDIA 10. The media is now loaded and the sensor position is set. Batch type: NOTE: Set the selection switch to the STANDARD/STRIP position. Improper setting can affect the print quality. Strip type: 1 Remove enough labels from the leading edge media to leave 500 mm of backing paper exposed.
  • Page 18 6. LOADING THE MEDIA Cutter type: Where a cutter is fitted load the media as standard and feed it through the cutter module. NOTES: 1. Be sure to cut the backing paper of label. Cutting labels will cause the glue to stick to the cutter, which may affect the cutter quality and shorten the life.
  • Page 19: Loading The Ribbon

    7. LOADING THE RIBBON 7. LOADING THE RIBBON 1. Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn into the moving parts, push the switch in the “OFF” position to stop movement. 2. To avoid injury, be careful not to catch or jam your fingers while opening or closing the cover. There are two types of media available for printing on, these are standard media and direct thermal media (a chemically treated surface).
  • Page 20: Inserting The Optional Flash Memory Card

    8. INSERTING THE OPTIONAL FLASH MEMORY CARD 8. INSERTING THE OPTIONAL FLASH MEMORY CARD Turn the power OFF when inserting or removing the flash memory card. CAUTION: To protect memory cards, discharge static electricity from your body by touching the printer rear cover prior touching the memory cards.
  • Page 21: Care/Handling Of The Media And Ribbon

    9. CARE/HANDLING OF THE MEDIA AND RIBBON 9. CARE/HANDLING OF THE MEDIA AND RIBBON CAUTION: Be sure to read carefully and understand the Supply Manual. Use only media and ribbon which meet specified requirements. Use of non-specified media and ribbon may shorten the head life and result in problems with bar code readability or print quality.
  • Page 22: General Maintenance

    10. GENERAL MAINTENANCE 10. GENERAL MAINTENANCE 1. Be careful when handling the print head as it becomes very hot. 2. Care must be taken not to injure yourself with the printer paper cutter. 3. Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing, etc., be drawn into the moving parts, push the switch in the “OFF”...
  • Page 23: Covers And Panels

    10. GENERAL MAINTENANCE 10.2 Covers and Panels The covers should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution. NOTE: Clean the printer cover with an electrostatic free cleaner for automated office equipment. 1.
  • Page 24 10. GENERAL MAINTENANCE Cleaning the Cutter Unit 1. Be sure to turn the power off before cleaning the cutter unit. 2. The cutters are sharp and care should be taken not to injure yourself when cleaning. 1. Loosen two screws and remove the cutter cover. 2.
  • Page 25: Threshold Setting

    10. GENERAL MAINTENANCE 10.4 Threshold Setting For the printer to maintain a constant print position it uses the transmissive sensor to detect the gap between labels by measuring the amount of light passing through the media. When the media is pre- printed, the darker (or more dense) inks can interfere with this process causing paper jam errors.
  • Page 26: Auto Ribbon Saving Mode

    10. GENERAL MAINTENANCE Threshold setting procedure (For firmware version 2.5 or earlier) 1 Turn the power on. 2 Load the pre-printed label. (Any position) 3 Press the [PAUSE] key once. 4 Hold down the [PAUSE] key for more than 3 seconds and it will begin to feed. After it has fed the 2 label, release the [PAUSE] key.
  • Page 27: Troubleshooting

    11. TROUBLESHOOTING 11. TROUBLESHOOTING If you cannot solve a problem with the following solutions, do not attempt to repair it yourself. Turn the power off, unplug the printer, then contact your Authorized Service representative for assis- tance. Error Message PAPER JAM 1.
  • Page 28 11. TROUBLESHOOTING Error Message Media is jammed in the cutter. CUTTER ERROR **** An error has occurred when loading FLASH WRITE data onto a flash memory card. ERR. An error has occurred while formatting FORMAT ER- a flash memory card. No more data can be saved in the FLASH CARD flash memory card.
  • Page 29 11. TROUBLESHOOTING Problem No print. Dots missing in the print. Unclear (or blurred) printing. Power does not come on. Printer does not cut. You see a raised nap where the media has been cut. Solution 1. Check that media and the ribbon is loaded correctly. 2.
  • Page 32 PRINTED IN JAPAN EM1-33033...

This manual is also suitable for:

B-472-qqB-472-qq-us

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