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TEC B-680 SERIES Maintenance Manual

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TEC Thermal Printer
B-680 SERIES
Maintenance Manual
Document No. EO18-33006
Original Apr., 2000
(Revised
)
PRINTED IN JAPAN

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  • Page 1 TEC Thermal Printer B-680 SERIES Maintenance Manual Document No. EO18-33006 Original Apr., 2000 (Revised PRINTED IN JAPAN...
  • Page 2 WARNING! Follow all manual instructions. Failure to do so could create safety hazards such as fire or electrocution. NOTES: 1. Manual instructions must be followed when installing option kits or adding cables to avoid system failures and to insure proper performance and operation. 2.

  • Page 3: Table Of Contents

    2. The contents of this manual may be changed without notification. 3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual. Copyright © 2000 by TOSHIBA TEC CORPORATION All Rights Reserved 570 Ohito, Ohito-cho, Tagata-gun, Shizuoka-ken, JAPAN...

  • Page 4: Unpacking

    EO18-33006 1. UNPACKING 1.1 PROCEDURE 1. UNPACKING 1.1 PROCEDURE 1) Open the carton. 2) Unpack the accesories from the carton 3) Unpack the side pads (L)/(R) and the printer from the carton. 4) Place the printer on a level surface. Owner’s Manual Holder Shaft Left/Right Side Holders...

  • Page 5: Major Unit Replacement

    2. MAJOR UNIT REPLACEMENT EO18-33006 2. MAJOR UNIT REPLACEMENT 2. MAJOR UNIT REPLACEMENT WARNING! Disconnect power cord before replacing important parts. CAUTION: 1. NEVER separate the ribbon motors from the attaching plate (bracket), because doing so will change their adjustment. (See Fig. 2-7) 2.

  • Page 6: Replacing The Cpu Pc Board

    2. MAJOR UNIT REPLACEMENT EO18-33006 2.1 REPLACING THE CPU PC BOARD 2.1 REPLACING THE CPU PC BOARD CAUTION: Replace only with the same type and rated fuse for continued protection against risk of fire. 1) Disconnect the 3 harnesses from CN2, CN5, and CN7 on the CPU PC Board. CPU PC Board Fig.

  • Page 7: Replacing The Ps Unit

    2. MAJOR UNIT REPLACEMENT EO18-33006 2.2 REPLACING THE PS UNIT 2.2 REPLACING THE PS UNIT CAUTION: Replace only with the same type and rated of fuse for continued protection against risk of fire. 1) Disconnect the PS cable from CN2 on the I/O PC board. 2) Remove the two screws (FL-4 x 6) to detach the PS unit.

  • Page 8: Replacing The Stepping Motor

    2. MAJOR UNIT REPLACEMENT EO18-33006 2.3 REPLACING THE STEPPING MOTOR 2.3 REPLACING THE STEPPING MOTOR 1) Remove the 4 screws (FL-4x6) to detach the front plate. Feed Roller Belt Platen Belt Screw (FL-4x6) Front Plate Screw (FL-4x6) Screw (FL-4x6) Fig. 2-5 2) Disconnect the cable from CN14 on the I/O PC board.

  • Page 9: Replacing The Ribbon Motors

    2. MAJOR UNIT REPLACEMENT EO18-33006 2.4 REPLACING THE RIBBON MOTORS 2.4 REPLACING THE RIBBON MOTORS CAUTION: NEVER separate the ribbon motor from the attaching plate because doing so will change their adjustment. 1) Detach the connector and remove the two SM-3x5B screws to detach the ribbon motors. Connector FLOIL G-488 (Red)

  • Page 10: Replacing The Platen

    2. MAJOR UNIT REPLACEMENT EO18-33006 2.6 REPLACING THE PLATEN 3) Turn the head lever counterclockwise to lift the print head. 4) Remove the head fixing screw and pull out the print head. 5) Disconnect the two cables and remove the print head. Connector Print Head Head Lever...

  • Page 11: Replacing The Roller Belt And Feed Roller

    2. MAJOR UNIT REPLACEMENT EO18-33006 2.7 REPLACING THE ROLLER BELT AND FEED ROLLER 2.7 REPLACING THE ROLLER BELT AND FEED ROLLER 1) Lower the pinch roller lever. 2) Remove the white screw to detach the ribbon end sensor plate. 3) Remove the FL-3 x 5 screw, cut the cable band and remove the head-up switch. 4) Detach the connector of the ribbon end sensor.
  • Page 12 2. MAJOR UNIT REPLACEMENT EO18-33006 2.7 REPLACING THE ROLLER BELT AND FEED ROLLER 7) Remove the two (FL-4x6) screws and detach the media plate. 8) Remove the two (FL-4x6) screws and detach the media guide unit. 9) Loosen the two (SM-4x10C) screws securing the stepping motor. 10) Remove the two screws to detach the feed roller positioning plate.

  • Page 13: Replacing The Media Sensors

    2. MAJOR UNIT REPLACEMENT EO18-33006 2.8 REPLACING THE MEDIA SENSOR 2.8 REPLACING THE MEDIA SENSOR CAUTION: 1. When using the fixed sensor, line up the feed gap sensors between the upper and lower sensors. When shipped from the factory, the black mark sensor is positioned at the center of the effective print area and the feed gap sensor is located 10 mm left of center as viewed from the front.

  • Page 14: Replacing The I/O Pc Board

    2. MAJOR UNIT REPLACEMENT EO18-33006 2.9 REPLACING THE I/O PC BOARD 2.9 REPLACING THE I/O PC BOARD 1) Disconnect the 13 harnesses from CN1 to CN3 and CN5 to CN14 on the I/O PC board. (See Fig. 2- 2) Remove the two SM-3x5 screws and one SM-4x8 screws from the I/O PC board. Remove the I/O PC board from the printer by releasing it from the locking supports.
  • Page 15 1) Set the ribbon so that the ribbon end sensor can detect the ribbon. Then turn on the power. NOTE: Use TOSHIBA TEC-approved ribbon (TTP-110). 2) Measure the voltage between TPRETR pin on the I/O PC board and the printer inner plate (GND) with a oscilloscope, and adjust the voltage to 3.0–0.2V by turning VR1 on the I/O PC board.

  • Page 16: Replacing The Exp I/O Pc Board

    2. MAJOR UNIT REPLACEMENT EO18-33006 2.10 REPLACING THE EXP I/O PC BOARD 2.10 REPLACING THE EXP I/O PC BOARD (1) Remove the two SM-3x6 screws to detach the EXP I/O PC board from the rear cover. (2) Disconnect the harness from CN1 on the EXP I/O PC board. EXP I/O PC Board SM-3x6 Screw Harness...

  • Page 17: Periodic Maintenance Procedure

    2. MAJOR UNIT REPLACEMENT EO18-33006 2.12 PERIODIC MAINTENANCE PROCEDURE 2.12PERIODIC MAINTENANCE PROCEDURE All machines are generally delivered in their best condition. To maintain optimal operating condition and help gain maximum performance and life of machines, we would recommend you to conduct periodic maintenance.
  • Page 18 NOTE: The above values of the cutter life are obtained on condition that the periodically maintained cutter is used with TOSHIBA TEC-approved supplies by the proper method described in the manuals. 8. Confirm each part adjustment. Make any necessary adjustments.

  • Page 19: Installation Procedure For Optional Equipment

    3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33006 3.1 CUTTER MODULE (B-4208-QM) 3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT WARNING! Make sure to unplug the power cord before installing any optional equipment. 3.1 CUTTER MODULE (B-4208-QM) NOTE: This module cannot be used together with the B-4908-H-QM strip module. Remove the strip module if it has been attached to the printer.
  • Page 20 3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33006 3.1 CUTTER MODULE (B-4208-QM) 6) Install the cutter unit with the attached four screws (cutter attaching screw, SM-4x6C and FL-4x6). 7) Connect the cutter harness to CN1 on the cutter I/F PC board through the opening of the cutter unit. Cutter Unit Screw (SM-4x6C) Cutter Unit...
  • Page 21 3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33006 3.1 CUTTER MODULE (B-4208-QM) 10) Mount the operation panel and the left side cover on the printer. 11) Close the top and right covers. 12) After reassembly is complete, perform a test print to confirm that the cutter works properly. If the print start position becomes misalign when media is fed in the reverse direction, fine adjust the back feed value using the Back Feed Fine Adjustment procedure in diag.

  • Page 22: Strip Module (B-4908-H-Qm)

    3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33006 3.2 STRIP MODULE (B-4908-H-QM) 3.2 STRIP MODULE (B-4908-H-QM) NOTE: This module cannot be used together with the B-4208-QM cutter module. Remove the cutter module if it has been attached to the printer. y t ' 1) Open the right side cover and the top cover.

  • Page 23: Pcmcia Pc Board (B-8700-Pc-Qm)

    3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33006 3.3 PCMCIA PC BOARD (B-8700-PC-QM) 3.3 PCMCIA PC BOARD (B-8700-PC-QM) Description Q’ty/Unit Installation Manual PCMCIA PC Board SM-3x8 Screw Ferrite Core PCB Holder Plate 1) Turn the power off. 2) Open the right side and top covers (See Fig. 2-1). 3) Remove the six screws (FL-4x6, B-4x6 and B-3x8) to detach the left side cover.
  • Page 24 3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33006 3.3 PCMCIA PC BOARD (B-8700-PC-QM) 6) Fix the PCB holder plate to the CPU PC board with the SM-3x8 screw so that the PCB holder plate aligns with the PCB support plate. PCB Holder Plate PCB Support CPU PC Board Plate...

  • Page 25: Mechanism Description

    4. MECHANISM DESCRIPTION EO18-33006 4.1 CUTTER DRIVE (CUTTER MODE) 4. MECHANISM DESCRIPTION 4.1 CUTTER DRIVE (CUTTER MODE) The printer supplies DC + 27 V to the cutter motor to rotate it and the clutch counter clockwise. The arm swings like a pendulum and moves the fixed slide cutter up and down to make a cut. Micro Switch Fixed Cutter Slide Cutter...
  • Page 26 Replacing the Cutter Arm and Clutch If a moving portion of the arm or the clutch is distorted by wear, purchase the following part from TEC Parts Dept. and replace them. Doing so will prolong the cutter life. Part No.:...

  • Page 27: Troubleshooting

    • Replace the CPU PC board. Poor printing 1. The print paper is of poor quality. • Use the media approved by TOSHIBA TEC. • Clean the print head. 2. Dirty print head 3. The head lever fastens the print •...
  • Page 28 Problems Cause Solution Blurred print 1. Poor media quality. • Use only TOSHIBA TEC specified media. 2. Dust is on the media. • Clean the print head and remove any dust from the media. Ribbon wrinkle 1. Poor ribbon quality •...
  • Page 29 EO18-33006 TABLE OF CONTENTS Page 6. DIAG. TEST OPERATION ................6- 1 OUTLINE OF THE DIAG. TEST OPERATION ........ 6- 1 SELF TEST MODE ................6- 3 6.2.1 Maintenance Counter Printing ..........6- 3 6.2.2 Automatic Diagnostic Printing ..........6- 8 6.2.3 Head Broken Element Check ..........6-14 PARAMETER SETTING MODE .............6-15 6.3.1 Feed Length Fine Adjustment ..........6-17...
  • Page 30 EO18-33006 (Revision Date: Apr. 25, 2002) Page TEST PRINT MODE ............... 6-54 6.4.1 Normal Test Print ............... 6-54 6.4.2 Process Test print .............. 6-60 SENSOR SETTING MODE ............6-62 6.5.1 Thermistor Check (Read only) ........... 6-62 6.5.2 Black Mark Sensor Adjustment .......... 6-63 6.5.3 Feed Gap Sensor Adjustment ..........

  • Page 31: Diag. Test Operation

    6. DIAG. TEST OPERATION EO18-33006 (Revision Date: Apr. 25, 2002) 6.1 OUTLINE OF THE DIAG. TEST OPERATION 6. DIAG. TEST OPERATION 6.1 OUTLINE OF THE DIAG. TEST OPERATION In system mode the diag. test operation is used to diagnose the printer and to set the parameters by using the [FEED], [RESTART] and [PAUSE] keys on the operation panel.
  • Page 32 EO18-33006 6. DIAG. TEST OPERATION 6.1 OUTLINE OF THE DIAG. TEST OPERATION In system mode the [FEED], [RESTART] and [PAUSE] keys function as described below. Key Name Function [FEED] key Used to start the system mode as a [PAUSE] key does. Used to select the parameter mode or to fine adjust the parameters in the negative direction ( - ).

  • Page 33: Self Test Mode

    EO18-33006 6. DIAG. TEST OPERATION 6.2 SELF TEST MODE 6.2 SELF TEST MODE In self test mode the printer status is printed in two types of sample print. 6.2.1 Maintenance Counter Printing The data from 1 to 53 on a sample print is printed. This data is the printer status and the value set in the parameter setting mode.
  • Page 34 6. DIAG. TEST OPERATION EO18-33006 (Revision Date: Apr. 25, 2002) 6.2 SELF TEST MODE Sample Print [Print Condition] • Preset count • Print speed 4"/sec. • Sensor No sensor • Printing method : Thermal transfer • Supply length 140 mm •...
  • Page 35 EO18-33006 6. DIAG. TEST OPERATION 6.2 SELF TEST MODE 1) Maintenance Counter Count Condition Item Range Counted when the feed motor drives to feed, print and issue the Total media distance 0.0 to 3200.0 covered media. (Counted also during ribbon save operation and back feed.) [See NOTE 2.] Media distance covered 0.0 to 200.0 km...
  • Page 36 6. DIAG. TEST OPERATION EO18-33006 (Revision Date: Apr. 25, 2002) 6.2 SELF TEST MODE Item Contents (16) Status Strip wait status is not sent to the PC. Strip wait status is sent to the PC. (17) Baud rate 2400: 2400 bps 4800: 4800 bps 9600:...
  • Page 37 6. DIAG. TEST OPERATION EO18-33006 (Revision Date: Apr. 25, 2002) 6.2 SELF TEST MODE Item Contents (40) Socket port number ON: Available OFF: Unavailable Port No. 0 to 65535 (41) BASIC interpreter setting ON: Available OFF: Unavailable (42) BASIC interpreter trace setting ON: Available OFF: Unavailable (43) Feed length fine adjustment...

  • Page 38: Automatic Diagnostic Printing

    EO18-33006 6. DIAG. TEST OPERATION 6.2 SELF TEST MODE 6.2.2 Automatic Diagnostic Printing The data from 1 to 0 on a sample print is printed. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. O S T <...
  • Page 39 EO18-33006 6. DIAG. TEST OPERATION 6.2 SELF TEST MODE Sample Print PROGRAM B-880 01APR2000 [Print condition] V1.0A FMRM0058201: 1A00 • Preset count BOOT B-880 01APR2000 V1.0A FMRM0058401: 8500 • Print speed 4"/sec. FONT 5600 • Sensor No sensor KANJI 8900 •...
  • Page 40 EO18-33006 6. DIAG. TEST OPERATION 6.2 SELF TEST MODE (4) Kanji Check KANJI 9D00 Checksum of BITMAP Kanji ROM Kanji area (5) EEPROM Check EEPROM OK: Data in the check area can be properly read/written. NG: Data in the check area cannot be properly read/written. EEPROM (Backup Memory) (6) DRAM Check DRAM...
  • Page 41 EO18-33006 6. DIAG. TEST OPERATION 6.2 SELF TEST MODE (8) Sensor 1 Check SENSOR1 0 0 0 0 0 0 0 0 , 1 0 1 1 0 0 1 1 Fixed to 1. Fixed to 1. Cutter home potion switch status 0: Home position 1: Other position Rewind full sensor status...
  • Page 42 EO18-33006 6. DIAG. TEST OPERATION 6.2 SELF TEST MODE (9) SENSOR 2 Check SENSOR2 [H] 20 C [A] 22 C [S] 25 C Heat sink temperature sensor status: 25 C, 80 C, 90 C Environmental temperature thermistor status: 0 to 86 C If it is undetectable, “- - C”...
  • Page 43 EO18-33006 6. DIAG. TEST OPERATION 6.2 SELF TEST MODE (10)EXP. I/O Check EXP. I/O Loopback test OK: The circuit has no problem. NG: The circuit has a problem or loopback jig is not attached. Expansion I/O PC board For the loopback test, connect a jig as shown below and check HIGH output / HIGH input and LOW output / LOW input.

  • Page 44: Head Broken Element Check

    EO18-33006 6. DIAG. TEST OPERATION 6.2 SELF TEST MODE 6.2.3 Head Broken Element Check The printer automatically performs the head broken element check. The result of the head broken element check is indicated in the display. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key.

  • Page 45: Parameter Setting Mode

    EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3 PARAMETER SETTING MODE The following items are set in the parameter setting mode. The values set in this mode are printed on the sample print of the maintenance counter. Setting procedure and functions are provided below. Power off Press the [PAUSE] key.
  • Page 46 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE Parameter Setting Mode Table Mode Name Function FEED ADJUST Using this parameter the feed length is fine adjusted. CUT ADJUST Using this parameter the cut position or strip position is fine adjusted. BACK FEED ADJUST Using this parameter the back feed length from the cut/strip position to the home position is fine adjusted.

  • Page 47: Feed Length Fine Adjustment

    EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE Mode Name Function AUTO HD CHK Auto head broken element check is selected. When the power turns ON, the auto head broken element check is performed. OFF: When the power turns ON, the auto head broken element check is not performed.

  • Page 48: Cut/Strip Position Fine Adjustment

    EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.2 Cut/Strip Position Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.

  • Page 49: Back Feed Length Fine Adjustment

    EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.3 Back Feed Length Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.
  • Page 50 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE Feed Length Fine Adjustment Example + 0.0 mm Feed Direction Fig. 6-4 - 10 mm - 10.0 mm Fig. 6-5 + 10 mm + 10.0 mm Fig. 6-6 Cut Position Fine Adjustment Example Print Head Cut Position + 0.0 mm...
  • Page 51 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE When using a label with a length of less than 38 mm : Case 1 Conditions: Issue command [ESC]XS, feed command [ESC]T and eject command [ESC]IB are received. Label pitch: 38.0 mm or less, with cut, feed gap sensor, cut position fine adjustment value –10 mm or less, and issue mode set to C (cut).
  • Page 52 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE Strip Position Fine Adjustment Example Print Head Label + 0.0 mm Platen Fig. 6-11 Strip Shaft Backing Paper Print Head + 3.0 mm + 3.0 mm Platen Fig. 6-12 Strip Shaft Backing Paper Print Head - 3.0 mm...
  • Page 53 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE Back Feed Length Fine Adjustment Example + 0.0 mm Feed Direction Fig. 6-15 Print start position +3.0 mm +3.0 mm Fig. 6-16 -3.0 mm -3.0 mm Fig. 6-17 6-23...

  • Page 54: Axis Fine Adjustment

    EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.4 X Axis Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.
  • Page 55 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE X Axis Fine Adjustment Example Feed direction Top down printing + 0.0 mm Fig. 6-18 Bottom first printing -50.0 mm -50.0 mm Fig. 6-19 + 50.0 mm +50.0 mm Fig. 6-20 NOTES: 4.

  • Page 56: Print Tone Fine Adjustment

    EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.5 Print Tone Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.

  • Page 57: Character Code Selection

    EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.6 Character Code Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C 1 .

  • Page 58: Font Zero Selection

    EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.7 Font Zero Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.

  • Page 59: Baud Rate Selection

    EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.8 Baud Rate Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.

  • Page 60: Data Length Selection

    EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.9 Data Length Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.

  • Page 61: Stop Bit Selection

    EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.10 Stop Bit Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.

  • Page 62: Parity Selection

    EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.11 Parity Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.

  • Page 63: Transmission Control Mode Selection

    EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.12 Transmission Control Mode Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.

  • Page 64: Language Selection For Lcd Message

    EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.13 Language Selection for LCD Message Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [PAUSE] key.

  • Page 65: Auto Forward Wait In Cut Mode

    EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.14 Auto Forward Wait in Cut Mode Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C 1 .

  • Page 66: Head Up On/Off Setting In Cut Mode

    EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.15 Head up ON/OFF Setting in Cut Mode Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C 1 .

  • Page 67: Ribbon Saving Module Selection

    EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.16 Ribbon Saving Module Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.

  • Page 68: Control Code Selection

    EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.17 Control Code Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.
  • Page 69 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE Change the control code. M A N U A L Press the [PAUSE] key. Set the control code 1. T R O L C O D E (equivalent to ESC, {.) Press the [PAUSE] key.

  • Page 70: Ribbon Type Selection

    EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.18 Ribbon Type Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.

  • Page 71: Ribbon Motor Drive Voltage Fine Adjustment

    EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.19 Ribbon Motor Drive Voltage Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.

  • Page 72: Strip Wait Status Selection

    EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.20 Strip Wait Status Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.

  • Page 73: Feed Key Function Selection

    EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.21 FEED Key Function Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.

  • Page 74: Threshold Manual Fine Adjustment For The Black Mark Sensor

    EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.22 Threshold Manual Fine Adjustment for the Black Mark Sensor Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.

  • Page 75: Threshold Manual Fine Adjustment For The Feed Gap Sensor

    EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.23 Threshold Manual Fine Adjustment for the Feed Gap Sensor Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.
  • Page 76 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE • How to Calculate Threshold Fine Adjustment Value If the following cases occurred, threshold value for the paper sensors should be fine adjusted after referring to the next page. Case 1: When using tag paper, the black mark and the print area are distinguished from each other by the 1.5V or more difference of sensor output voltage.
  • Page 77 EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE NOTE: The following operation cannot be performed unless the sensor type is changed by the issue command or feed command. Using the sensor adjustment in Diag. mode, measure the sensor voltage at the following four points.

  • Page 78: Kanji Code Selection

    EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.24 Kanji Code Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.

  • Page 79: Euro Font Code Selection

    EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.25 Euro Font Code Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.

  • Page 80: Auto Print Head Broken Element Check

    EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.26 Auto Print Head Broken Element Check Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.

  • Page 81: Centronics I/F Ack/Busy Timing Selection

    EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.27 Centronics I/F ACK/BUSY Timing Selection Choose the ACK/BUSY timing type 1 or type 2. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 >...

  • Page 82: Web Printer Function Selection

    EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.28 Web Printer Function Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.

  • Page 83: Media Sensor Selection

    EO18-33006 6. DIAG. TEST OPERATION 6.3 PARAMETER SETTING MODE 6.3.29 Media Sensor Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > 1 . 0 A D I A G N O S T I C Press the [FEED] key.

  • Page 84: Test Print Mode

    EO18-33006 6. DIAG. TEST OPERATION 6.4 TEST PRINT MODE 6.4 TEST PRINT MODE Test print mode contains normal test print and process test print. 6.4.1 Normal Test Print Eight kinds of test prints are provided in the test print mode. When performing the test print, 7 parameters should be set.
  • Page 85 EO18-33006 6. DIAG. TEST OPERATION 6.4 TEST PRINT MODE From of the preceding page. 5000 (Print count 5000) Set the print count from those at the 1000 (Print count 1000) right by pressing the [FEED] key or (Print count 500) Press the [FEED] key [RESTART] key.
  • Page 86 EO18-33006 6. DIAG. TEST OPERATION 6.4 TEST PRINT MODE From of the preceding page. Set the issue mode type [ S ] C U T T I N G Select the issue mode type from [S] Standard mode those at the right by pressing (Batch printing without cut) the [FEED] key or [RESTART] [C] Auto-cut mode...
  • Page 87 EO18-33006 6. DIAG. TEST OPERATION 6.4 TEST PRINT MODE From of the preceding page. < 3 > T E S T P R I N T Press the [PAUSE] key. C O N D I T I O N From of the preceding page.
  • Page 88 EO18-33006 6. DIAG. TEST OPERATION 6.4 TEST PRINT MODE 9. All fine adjustment values except for the X axis fine adjustment are also available at a test print. 10. The print speed of 4"/sec. is applied to the thermal direct print only. Even if the print speed of 4"/sec.
  • Page 89 EO18-33006 6. DIAG. TEST OPERATION • Bar code Fig. 6-24 • AUTO PRINT Fig. 6-25 6-59...

  • Page 90: Process Test Print

    EO18-33006 6. DIAG. TEST OPERATION 6.4 TEST PRINT MODE 6.4.2 Process Test Print In the process test print, the test print is automatically performed under the following conditions. Parameter setting and print tone fine adjustment value is ignored. • OPERATION : One label feed, 3-dot slant line print, bar code print, character print •...
  • Page 91 EO18-33006 6. DIAG. TEST OPERATION 6.4 TEST PRINT MODE From of the next page. P R I N T ( R E F L E C T . ) Press the [PAUSE] key. [Characters are printed on 5 labels.] T E S T P R I N T <...

  • Page 92: Sensor Setting Mode

    EO18-33006 6. DIAG. TEST OPERATION 6.5 SENSOR SETTING MODE 6.5 SENSOR SETTING MODE Thermistor check and black mark/feed gap sensor settings are provided in the sensor setting mode. The value set in this mode is printed as data of sensor 2 in Automatic diagnosis printing in self test mode. 6.5.1 Thermistor Check (Read only) Thermistor check should be performed to check the environmental temperature and print head temperature after the excess head temp.

  • Page 93: Black Mark Sensor Adjustment

    Black Mark White part Holding the [FEED] key or [RESTART] Black Mark Sensor Align the white part of the TOSHIBA TEC key down until an asterisk ( * ) is specified tag paper with the black displayed. (More than 3 seconds.) mark sensor.

  • Page 94: Feed Gap Sensor Adjustment

    Feed Gap Sensor Holding the [FEED] key or [RESTART] Align the backing paper of the key down until an asterisk ( * ) is TOSHIBA TEC specified label displayed. (More than 3 seconds.) with the feed gap sensor. (See NOTE 2.) A N S M I S S I V E ] .

  • Page 95: Paper End Setting For Black Mark Sensor

    EO18-33006 6. DIAG. TEST OPERATION 6.5 SENSOR SETTING MODE 6.5.4 Paper End Setting for Black Mark Sensor Paper end setting should be performed after replacing the CPU PC board or changing the tag paper to other maker’s one, or when a paper feed error occurs. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key.

  • Page 96: Paper End Setting For Feed Gap Sensor

    EO18-33006 6. DIAG. TEST OPERATION 6.5 SENSOR SETTING MODE 6.5.5 Paper End Setting for Feed Gap Sensor Paper end setting should be performed after replacing the CPU PC board or changing the label to other maker’s one, or when a paper feed error occurs. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key.

  • Page 97: Ram Clear Mode

    EO18-33006 6. DIAG. TEST OPERATION 6.6 RAM CLEAR MODE 6.6 RAM CLEAR MODE In RAM clear mode, various data written on the EEP-ROM can be initialized. There are two clear functions; Maintenance counter clear and parameter clear in the parameter setting mode. After referring to the following table specify and clear or initialize the data.
  • Page 98 EO18-33006 6. DIAG. TEST OPERATION 6.6 RAM CLEAR MODE Function Mode Name Item Initial Value PARAMETER CLEAR Print tone fine adjustment 0 step (Thermal direct) (KEY) Ribbon motor drive voltage fine adjustment (Take-up) (Key) Ribbon motor drive voltage fine adjustment (Feed) (Key) X axis fine adjustment 0.0 mm Threshold manual fine adjustment for the...
  • Page 99 EO18-33006 6. DIAG. TEST OPERATION 6.6 RAM CLEAR MODE Function Mode Name Item Initial Value PARAMETER CLEAR Issue mode Standard (Batch printing without Cut) PC save automatic calling Kanji code TYPE 1 EURO font code Web printer function selection Media Sensor Selection Fixed Type NOTES: 1.

  • Page 100: Maintenance Counter Clear

    EO18-33006 6. DIAG. TEST OPERATION 6.6 RAM CLEAR MODE 6.6.1 Maintenance Counter Clear Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. D I A G N O S T I C < 1 >...

  • Page 101: Parameter Clear

    EO18-33006 6. DIAG. TEST OPERATION 6.6 RAM CLEAR MODE 6.6.2 Parameter Clear Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C 1 .

  • Page 102: Ip Address Setting Mode

    6. DIAG. TEST OPERATION EO18-33006 (Revision Date: Apr. 25, 2002) 6.7 IP ADDRESS SETTING MODE 6.7 IP ADDRESS SETTING MODE Host IP Address, Printer IP Address, Gateway IP Address, SUBNET mask and Socket Port setting are available in this mode. Power off Turn on the power while holding down the [FEED]...
  • Page 103 6. DIAG. TEST OPERATION EO18-33006 (Revision Date: Apr. 25, 2002) 6.7 IP ADDRESS SETTING MODE Continued from on the previous page. K E T O R T Socket communication port setting. Press the [PAUSE] key. - - - - Available Select "PORT ON"...

  • Page 104: Basic Setting Mode

    6. DIAG. TEST OPERATION EO18-33006 (Revision Date: Apr. 25, 2002) 6.8 BASIC SETTING MODE 6.8 BASIC SETTING MODE Setting the BASIC specification and Trace specification to be enabled/disabled, and displaying the program file, data file, and area file are available in this mode. Power off Turn on the power while holding down the [FEED]...
  • Page 105 6. DIAG. TEST OPERATION EO18-33006 (Revision Date: Apr. 25, 2002) 6.8 BASIC SETTING MODE Continued from A on the previous page. Press the [RESTART] key. BASIC File Browser T E N A Press the [PAUSE] key. Program File is displayed. B A S Press the [RESTART] key.

  • Page 106: Online Operation

    EO18-33006 7. ON LINE OPERATION 7.1 RESET OPERATION 7. ON LINE OPERATION 7.1 RESET OPERATION This operation restores the printer to the initial status. • Sample operation Power On The printer is in stand-by or printing. L I N E Press the [PAUSE] key.

  • Page 107: Dump Mode

    7. ON LINE OPERATION EO18-33006 (Revision Date: Apr. 25, 2002) 7.2 Dump Mode 7.2 Dump Mode Receive buffer data of RS-232C I/F, Centronics I/F, Network I/F, and BASIC Interpreter are dumped in this mode. Communication data and Network connection can be checked. Power On L I N E The printer is in stand-by or printing.
  • Page 108 7. ON LINE OPERATION EO18-33006 (Revision Date: Apr. 25, 2002) 7.2 Dump Mode Receive buffer data is printed on the following condition. Sample Print [Print condition] • Print width: 4.2" • Sensor: No sensor • Print speed: 4"/sec. • Print method (Thermal transfer/Thermal direct) which is in used is applied. •...

  • Page 109: Program Down Load

    B-NX” from the two FDKs provided to the hard disk of your PC. Example SETUP DISK (1/2) Install Program for B-NX 25th June 1999 FMRM00XXXXX V001.001 Copyrigth 1999 TOSHIBA TEC CORPORATION All Rights Reserved Fig. 8-1 8.2.1 System Requirements System ® ® IBM Compatible PC running Windows 95 or Windows 98 .
  • Page 110 EO18-33006 8. PROGRAM DOWN LOAD 8.2 SOFTWARE INSTALLATION 8.2.2 Setup Setup Disk Make sure that you have all two diskettes available of the “Install Program for B-NX”. (Refer to the Fig. 8-1 in paragraph 8.2 on the preceding page). Installation Procedure 1.
  • Page 111 8. PROGRAM DOWN LOAD EO18-33006 8.2 SOFTWARE INSTALLATION 6. After click OK in the previous screen, the following message screen appears. Click on the button to accept the directory or change the directory if desired. Fig. 8-5 7. The following program group selection menu will appear. Click on the CONTINUE button. Fig.

  • Page 112: Firmware Download

    FMRM0058201: BC00 FMRM0051701: 2B00 V001.000 V001.000 25th June 1999 Copyrigth 1999 Copyrigth 1999 TOSHIBA TEC CORPORATION TOSHIBA TEC CORPORATION All Rights Reserved All Rights Reserved Fig. 8-8 NOTES: 1. Check the current firmware version and checksum by performing the self-diagnostic printing in the System Mode.
  • Page 113 2. Turn on the PC power and start up Windows. 3. Click on the START button to access the program menu. 4. Highlight “Programs” then highlight “TOSHIBA TEC” and click on B-NX Series Download Program as shown in the screen display of Fig. 8-9 below.
  • Page 114 (Revision Date: May 11, 2001) 8.3 FIRMWARE DOWNLOAD 6. Select the drive, directory, file name, extension, and applicable PC port for the firmware to be installed. (The following shows that C:\Program Files\TOSHIBA TEC\BNXDL\(N400310A.ROM will be downloaded by using LPT1 port.) Port selection...
  • Page 115 8. PROGRAM DOWN LOAD EO18-33006 (Revision Date: May 11, 2001) 8.3 FIRMWARE DOWNLOAD Setting the default pass Click on the “search” button. Highlight the desired directory. Click on the “select” button. To end the default pass setting, click on the OK button. The selected pass will be displayed as a default afterward.
  • Page 116 8. PROGRAM DOWN LOAD EO18-33006 (Revision Date: May 11, 2001) 8.3 FIRMWARE DOWNLOAD 8. Execution of Download to Printer (1)Highlight the file to be downloaded and click on the RUN button. Fig. 8-15 (2)The following screen will appear. Fig. 8-16 (3)Click on the Yes button to begin the download.
  • Page 117 8. PROGRAM DOWN LOAD EO18-33006 (Revision Date: May 11, 2001) 8.3 FIRMWARE DOWNLOAD (4)After about 10 seconds the following screen indicating the firmware is downloaded will apper. Fig. 8-18 NOTES: 1. If an error occurs on the PC or printer in the middle of downloading, retry from connection of the printer to the PC.
  • Page 118 8. PROGRAM DOWN LOAD EO18-33006 (Revision Date: May 11, 2001) 8.3 FIRMWARE DOWNLOAD (6)After a few seconds the LCD on the printer will change from “NOW LOADING...” to “ON LINE”. The printer will reboot automatically. NOTE: When the program install rate indicator on the PC returns to 0% after it reached 100%, and when the printer is in the ONLINE Mode, the downloading terminates successfully.

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