HP Vectra VL series 8 Maintenance Manual page 56

Starting the
Diagnostics Utility
Basic System Tests
Advanced System
Tests
NOTE
Support Ticket
3 Troubleshooting Your PC
HP DiagTools Hardware Diagnostics Utility
To start DiagTools:
1 Insert the DiagTools diskette into the floppy drive.
2 Quit all applications, shut down the operating system and restart
your PC. On restarting, this utility will run automatically, displaying
the Welcome screen.
3 Press to continue and follow the instructions on-screen to carry
out the diagnostic tests.
This utility will automatically detect the complete hardware
configuration of your system before any tests can be performed.
To verify the correct operation of your system's hardware, you will need
to carry out the Basic System Tests.
To perform more in-depth testing of your system's individual
components, you can use the Advanced System Tests.
The advanced test phase of this utility is suitable for intermediate
and advanced users only.
To produce a complete record of your system's configuration and test
results, you will need to create a Support Ticket. This can then be sent,
via email or fax, to your local or HP-dedicated Support Agent.
For more information on how to use this utility, refer to the Vectra
Hardware Diagnostics User's Guide, available on the HP World Wide
Web Site, at:
http://www.hp.com/go/vectrasupport/
46 English
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