Troubleshooting; Basic Functions - D-Link DI-804 User Manual

Troubleshooting

In the event that you are unable to connect to or use your Broadband
Router, please refer to the following troubleshooting guide. After each
problem description, a possible cause and problem resolution is provided. If
this section does not help you fix the problem, go to the D-Link web site
(www.dlink.com) for additional troubleshooting tips. If neither of these
helps, please contact D-Link Technical Support for additional help. The
phone numbers for Technical Support are in the appendix of this manual
under D-Link Office Information.

Basic Functions

My Broadband Router will not turn on. No LED's light up.
Cause:
§ The power is not connected or the power switch is set to "Off".
Resolution:
§ Connect the power adapter to your Broadband Router and plug it into the
power outlet.
§ Make sure that the power switch is set to "On".
Note: Only use the power adapter provided with your Broadband Router.
Using any other adapter may damage your Broadband Router.
LED's don't follow the correct boot-up sequence as stated in the Quick
Install Guide.
Cause:
§ The unit's firmware is corrupt.
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