D-Link DI-804 User Manual
D-Link DI-804 User Manual

D-Link DI-804 User Manual

Broadband router
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D-Link
DI-804
Broadband Router
User's Manual
Rev. 05112001

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Table of Contents
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Summary of Contents for D-Link DI-804

  • Page 1 D-Link DI-804 Broadband Router User’s Manual Rev. 05112001...
  • Page 2: Table Of Contents

    Instructions for Use of Stacking Hardware Installation...10 Placement...10 Safety Precautions Side Panel... 11 Front Panel... 11 Rear Panel... 11 Basic DI-804 Configuration & Main Page Start-up and Log in Main Page ...15 Setup Wizard...15 Device Information...22 Device Status ...23 Basic Setup ...24...
  • Page 3 LAN Connection Problems...41 ISP Connection Problems Internet Application Performing a Factory Reset Using the PING Utility in Windows 95/98/Me Using the WINIPCFG Utility in Windows 95/98/Me Technical Specifications Contacting Technical Support D-Link Offices...52 Limited Warranty...53 Registration Card Log...33 ...34 ...37 ...38 ...42...
  • Page 4: Introduction

    Broadband Router to help you get the most out of your Internet experience. D-Link’s Broadband Router allows LAN users to share a single Internet Connection while providing the safety and security of port blocking, packet filtering, and a natural firewall. Static address support,...
  • Page 5: Package Contents

    Each time they are powered up the Broadband Router will recognize them and set their IP address to instantly connect them to the LAN. Package Contents The D-Link DI-804 package should include the following items. § DI-804 Broadband router § User’s Manual § Quick Install Guide §...
  • Page 6: Introduction To Broadband Router Technology

    Introduction to Broadband Router Technology A router is a device that forwards data packets from a source to a destination. Routers work on the OSI layer 3, which forwards data packets using IP addresses and not a MAC address. A router will forward data from the Internet to a particular computer on your LAN.
  • Page 7: Introduction To Local Area Networking

    application or type of port that is being used. For example, a firewall can be configured to work with an FTP or Telnet server. Or a firewall can be configured to work with specific UDP or TCP ports to allow certain applications or games to work properly over the Internet.
  • Page 8: Introduction To Wireless Networking

    D-Link wireless products are based on industry standards to provide easy to use and compatible high-speed wireless connectivity within your home or business. Strictly adhering to IEEE 802.11b the D-Link wireless family of products will allow you to access the data you want, when and where you want it.
  • Page 9: Installation Considerations

    Installation Considerations Designed to go up to 100 meters indoors and up to 300 meters outdoors, D-Link Air lets you access your network from anywhere you want. Keep in mind, however, that the number of walls, ceilings or other objects that the wireless signals must pass thru will limit range. Typical ranges vary depending on the types of materials and background RF noise in your home or business.
  • Page 10: Instructions For Use Of Stacking Brackets

    Instructions for Use of Stacking Brackets First, make sure you have one pair of stacking brackets for each device. Next, slide one bracket onto each end of the device as shown in the diagram below. Be sure each bracket is positioned correctly. Note when clicking each bracket into place, the round feet on the bottom of the device will line up with the round holes on the bracket.
  • Page 11: Safety Precautions

    § Please do not try to open or repair the DI-804 yourself. § Do not place the DI-804 in a damp or humid location, i.e. a bathroom. § The DI-804 should be placed in a sheltered and non-slip location within a temperature range of +5 to +40 Celsius degree.
  • Page 12 Used to connect to the power outlet. Only use the power adapter provided with the DI-804 The RJ-45 Ethernet port labeled WAN is used to connect your DI-804 to your DSL or Cable modem. Console Port used to connect an external analog backup modem.
  • Page 13: Basic Di-804 Configuration & Main Page

    Although you can change the IP address of the DI-804 to meet your needs, this manual will assume that the defaults are left in place. This means that the IP address of your DI-804 will be 192.168.0.1. If you have changed the IP address scheme, please substitute 192.168.0.1 with the IP address scheme that you have chosen.
  • Page 14 Password field blank. Once you have logged-in as administrator, it is a good idea to change the administrator password to ensure a secure connection to the DI-804. The Advanced Settings section described later in this manual describes how to change the password.
  • Page 15: Main Page

    The Main Page screen provides links to the main sections of the web configuration interface. Setup Wizard The Setup Wizard is a step-by-step guide to configuring the DI-804 to work with your ISP provider. Please refer to the quick install guide for additional instructions.
  • Page 16 Time Settings Please choose the local time zone. After selecting the correct time zone, click on the Next button to continue. You can also click the buttons on the left hand side to reach a specific setting in the configuration.
  • Page 17 Device IP Settings You have to give your Internet gateway an IP address on your “private” network. This is not the “public” IP address from your ISP but the local internal LAN IP address. The IP address of “192.168.0.1” is the default IP address of the LAN port in the broadband router.
  • Page 18 Cable/DSL ISP Settings The DSL/Cable ISP settings have a default to obtain dynamically the IP address for the WAN port of the broadband router. Some ISP may give you Static IP settings. If this is the case for your ISP then you need to: Enter the IP address that is assigned by your ISP Enter the IP subnet mask Enter the ISP gateway address...
  • Page 19 ISP Additional Settings If you would like to use ISP additional settings you have to enable this function and configure this page. Some ISP use this protocol for authentication purposes; if this is the case, you need to enter: User name: Enter the user name of your ISP account. Password: Enter the password of your ISP account.
  • Page 20 Mac Address: Enter the Mac address of the Ethernet adapter. NOTE ! Some ISP may recognize your LAN card Mac address as a legal user; In this case, you have to copy the LAN card Mac address in the Mac address field. For WIN 95/98 you can run winipcfg to see the LAN card Mac address For WIN 2000/NT you can run ipconfig /all to see the LAN card Mac address...
  • Page 21 Modem Settings An analog external modem can be used as a dialup backup to the DSL/Cable connection. If you would like to use a modem backup, you need to enable the modem settings function. Click on “Modem Settings” on the left hand side and input the ISP account settings. Note: If you change the baud rate settings, please check the initial string.
  • Page 22: Device Information

    LAN side of your DI-804. The Public WAN (Cable/DSL) Mac Address is the Mac Address assigned to the WAN port of the DI-804. This Mac Address may be used by some cable modem connections. The Firmware Version is the current firmware version used by the...
  • Page 23: Device Status

    This means that there is a connection. This means that there is not a connection. The DHCP Log displays information about each IP Address assigned to a computer using the DHCP server built-in to the DI-804.
  • Page 24: Basic Setup

    Basic Setup The Basic Setup screen enables you to change basic settings related to accessing the Internet. All of the settings covered in the Basic Setup section are covered in the Setup Wizard. The Computer Name is used to give a name to your connection if you are using a Cable modem.
  • Page 25 The DNS section needs to be set to the correct option in order for the DI-804 to resolve domain name information in URL’s. Select Dynamic DNS if your ISP provides the DNS information much in the same way as you receive an IP Address.
  • Page 26: Advanced Settings

    Advanced Settings DHCP Server Settings...
  • Page 27: Virtual Server Settings

    Specific application support is enabled in Virtual Server Settings under Advanced Settings. Click on the arrow to select the common applications such as FTP, Web server, and mail server. The DI-804 Broadband Router will detect and automatically open outgoing ports required by most applications and games.
  • Page 28 The Virtual Server Settings under Advanced Settings also enables one computer to have full access to the Internet without the protection of the firewall. This allows a computer to be exposed to unrestricted two-way communication outside of your network. To enable DMZ, click the checkbox to the left and select “All”. Then type the IP address of the selected computer in the box provided.
  • Page 29: Static Routing

    Static Routing In Static Routing, the user has the ability to add a static route to the routing table by simple entering the destination IP, subnet mask, and gateway. Clicking on “Add” and then “Submit” which requires a restart for the IP address to be incorporated into the routing table.
  • Page 30: Dynamic Settings

    Dynamic Settings By default, the Broadband Router will not send or receive any routing Internet protocols (RIP) to update the routing table. However, the user can enable the Broadband Router to automatically send and receive RIP packets to establish routes for commonly used paths.
  • Page 31: Modem String Settings

    Modem String Settings Most dial-up modems are compatible with the standard modem strings. However for modems that require special modem strings, the user can enter the information in this screen.
  • Page 32: Password Settings

    Password Settings You can give your Internet gateway a new password. This password will be required the next time and subsequent times you configure your Internet gateway. To enter a password, type your password in the new password field and type it again in the retype password field. NOTE! It is important to remember your password.
  • Page 33: System Tools

    System Tools The System Tools section enables you to manage your DI-804 and view information related to unit functions. The following functions are described in this chapter. Intruder Detection Log: View detection logs. Display Routing Table : View routing table list.
  • Page 34: Display Routing Table

    Display Routing Table The Display Routing Table screen displays the routing table that the DI-804 is using. A router uses a routing table to keep track of what IP addresses there are and where the router should forward packets when it receives them.
  • Page 35 Address and the Gateway IP Address.
  • Page 36: System Diagnostics

    System Diagnostics...
  • Page 37: Load Default Settings

    Link Status, and the current WAN connection. This information is very useful in troubleshooting connection problems. Load Default Settings The Load Default Settings screen enables you to restore the settings that came as default when set by D-Link. Click the Start button to begin the process.
  • Page 38: Upgrade Firmware

    Upgrade Firmware The Upgrade Firmware screen enables you to update the firmware used in the DI-804. Visit D-Link’s product support site to download an updated firmware. Updated firmware usually fix problems encountered by users, but may incorporate new features. Begin by clicking the “Browse … ” button to browse your computer to select the updated firmware file.
  • Page 39: Reset Device

    The Reset Device screen enables you to reboot the DI-804. If any changes are made and you want them to take effect, you will need to reset the DI-804 to do so. Click the “Reboot” button to reset the DI-804. Click the “Cancel” button to cancel.
  • Page 40: Troubleshooting

    If this section does not help you fix the problem, go to the D- Link web site (www.dlink.com) for additional troubleshooting tips. If neither of these helps, please contact D-Link Technical Support for additional help. The phone numbers for Technical Support are in the appendix of this manual under D-Link Office Information.
  • Page 41: Lan Connection Problems

    § The network cable is not connected. § The network cable is connected but not the right type, whether it is patch or straight-through. Resolution: § Make sure that both ends of the cable are connected. § Try using another cable. §...
  • Page 42: Isp Connection Problems

    § There is not a network connection. § The computer you are using does not have a compatible IP Address. Resolution: § Make sure your Broadband Router is turned on. § Make sure that there is a physical connection between your computer and the Broadband Router and that the Link light is on.
  • Page 43: Internet Application Problems

    I can access the Broadband Router, but I can’t connect to my ISP. Cause: § Your DSL or Cable modem is not functioning correctly. § The cable is connected from the WAN port of the Broadband Router to your DSL or Cable modem. §...
  • Page 44: Performing A Factory Reset

    Internet Service Provider (ISP) to obtain it. Performing a Factory Reset Follow these steps to perform a Factory Reset using the Reset button on the back of the DI-804. Press and hold the Reset button with a pen or paper clip for 3 seconds.
  • Page 45 A Factory Reset can also be performed through the web configuration interface. Follow these steps to perform a factory reset using the web configuration interface. Log-in to the DI-804 web configuration interface. Click on the System Tools link at the bottom of the screen. Click on Load Default Settings.
  • Page 46: Using The Ping Utility In Windows 95/98/Me

    Using the PING Utility in Windows 95/98/Me In Windows, Microsoft has provided a small utility called PING that can be used to troubleshoot your IP address and connection. The PING utility is used mainly to test the connection between your computer and a client computer.
  • Page 47 § The screen shown below is an example of an unsuccessful PING. C:\>ping 192.168.0.1 Pinging 192.168.0.1 with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for 192.168.0.1: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms...
  • Page 48: Using The Winipcfg Utility In Windows 95/98/Me

    IP Address of your Broadband Router is set in the Gateway portion of the TCP/IP settings in your network settings. § Click on "More Info" to display additional IP information. D-Link DFE-530TX PCI Fast Eth...
  • Page 49 D-Link DFE-530TX PCI Fast E The important settings to watch for in this screen are in the Host Information box. Make sure that the DNS Servers box has the correct DNS information. Also check the DHCP server box to make sure that you are...
  • Page 50: Technical Specifications

    IEEE 802.3 10BASE-T Ethernet IEEE 802.3u 100BASE-TX Fast Ethernet ANSI/IEEE 802.3 NWay auto-negotiation Protocols Supported: PPPoE DHCP (Client and Server) Management: Web-Based Ports: LAN: NWay 10BASE-T/100BASE-TX Fast Ethernet WAN: 10BASE-T RS-232 (DB-9) Console Additional details available at D-Link’s web site (www.dlink.com).
  • Page 51: Contacting Technical Support

    949-788-0805 (option #4) If you are a customer residing outside of the United States, please refer to the list of D-Link offices that is included in this manual. Thank you for purchasing this product. We like to receive feedback from our customers concerning our products.
  • Page 52: D-Link Offices

    TEL: 39-02-2900- 0 676 FAX: 39-02-2900-1723 URL: www.dlink.it E-MAIL: info@dlink.it JAPAN D-LINK JAPAN 10F, 8-8-15 Nishi-Gotanda, Shinagawa-ku, Tokyo 141 Japan TEL: 81-3-5434-9678 FAX: 81-3-5434-9868 URL: www.d-link.co.jp RUSSIA D-LINK RUSSIA Michurinski Prospekt 49, 117607 Moscow, Russia TEL: 7-095-737-3389, 7-095-737-3492 FAX: 7-095-737-3390...
  • Page 53: Limited Warranty

    D-Link or its authorized reseller or distributor. Limited Hardware Warranty: D-Link warrants that the hardware portion of the D-Link products described below (“Hardware”) will be free from material defects in workmanship and materials from the date of original retail purchase of the Hardware, for the period set forth below applicable to the product type (“Warranty Period”) if the Hardware is used and serviced...
  • Page 54 Software. Except as otherwise agreed by D-Link in writing, the replacement Software is provided only to the original licensee, and is subject to the terms and conditions of the license granted by D-Link for the Software. The Warranty Period shall extend for an additional ninety (90) days after any replacement Software is delivered.
  • Page 55 The packaged product shall be insured and shipped to D-Link, 53 Discovery Drive, Irvine CA 92618, with all shipping costs prepaid. D-Link may reject or return any product that is not packaged and shipped in strict compliance with the foregoing requirements, or for which an RMA number is not visible from the outside of the package.
  • Page 56 RETURNED TO D-LINK FOR WARRANTY SERVICE) RESULTING FROM THE USE OF THE PRODUCT, RELATING TO WARRANTY SERVICE, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY, EVEN IF D-LINK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE SOLE REMEDY FOR A...
  • Page 57 Trademarks Copyright 1999 D-Link Corporation. Contents subject to change without prior notice. D-Link is a registered trademark of D-Link Corporation/D- Link Systems, Inc. All other trademarks belong to their respective proprietors. Copyright Statement...
  • Page 58 interferencias de radio, en cuyo case, puede requerirse al usuario para que adopte las medidas adecuadas. Attention! Ceci est un produit de classe B. Dans un environnement domestique, ce produit pourrait causer des interférences radio, auquel cas l`utilisateur devrait prendre les mesures adéquates. Attenzione! Il presente prodotto appartiene alla classe B.
  • Page 60: Registration Card

    8. What category best describes your company? oAerospace oEngineering oEducation oFinance oHospital oLegal oInsurance/Real Estate oManufacturing oRetail/Chainstore/Wholesale o Government oTransportation/Utilities/Communication oVAR oSystem house/company oOther________________________________ 9. Would you recommend your D-Link product to a friend? oYes oNo oDon't know yet 10.Your comments regarding this product? __________________________________________________________________________________________...

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