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Welcome to Follett
Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and outstanding
after-the-sale support. To ensure that this equipment delivers that same degree of service, we ask that you take a
moment to review the installation portion of this manual before beginning to install the unit. Our installation instructions
are designed to help you achieve a trouble-free installation. Should you have any questions or require technical help at
any point, please call our technical service group at (877) 612-5086 or +1 (610) 252-7301.
Note: To expedite assistance, all correspondence or communication MUST include the model number, serial number
and complete and detailed explanation of the problem
Before you begin
After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If damage
is found, notify the shipper immediately and contact Follett Corporation so that we can help in the fi ling of a claim, if
necessary.
Check your paperwork to determine which model you have. Follett model numbers are designed to provide information
about the type and capacity of Follett ice dispensing equipment. Following is an explanation of the different model
numbers.
• Only qualifi ed technicians should attempt to service or maintain this ice and water dispenser
• No service or maintenance should be undertaken until the technician has thoroughly read this
service manual
Contact Information
FOLLETT CORPORATION, 801 Church Lane, Easton, PA 18040 USA
Phone: toll free (877) 612-5086 or +1 (610) 252-7301
Web site: www.follettice.com
25CI400A-LI
• Do not tilt any unit further than 30° off vertical during uncrating or installation
• Dispenser bin area contains mechanical, moving parts. Keep hands and arms clear of this area at all times. If access to this area
is required, power to unit must be disconnected fi rst.
• Ice is slippery. Be sure counters and fl oors around dispenser are clean, dry and free of ice.
• Do not block left side air intake or right side air exhaust
• Follett recommends a Follett water fi lter system (item# 00130229) be installed in the ice machine inlet water line
• Prior to operation clean and sanitize the dispenser in accordance with instructions found in this manual
25CI400A/W • 25HI400A • 50CI400A/W • 50HI400A
IMPORTANT
I = ice-only; no water
Dispense actuation, L = lever, S = SensorSAFE
Condenser type, A = air-cooled, W = water-cooled
Ice machine capacity in lbs per day
Ice machine location, I = integral (behind front splash panel)
Dispenser confi guration, C = countertop, H = wall mount
Approximate storage capacity in lbs (25 or 50)
CAUTION
IMPORTANT NOTICE
3
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Troubleshooting
