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C/E25CT400A/W-S
C/E25CR400A/W-S
C/E50CR400A/W-S
25 and 50 Series - 220V 60Hz/230V 50Hz
Installation, Operation and Service Manual
C/E50CT400A/W-S
C/E25HR400A/W-S
Following installation, please forward this manual
to the appropriate operations person.
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com
Ice and Water Dispensers
C/E25HT400A/W-S
C/E50HT400A/W-S
C/E50HR400A/W-S
C/E25FB400A/W-S
C/E50FB400A/W-S
00124446R04
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Table of Contents
Troubleshooting
Related Manuals for Follett C/E25CT400A/W-S
Summary of Contents for Follett C/E25CT400A/W-S
- Page 1 25 and 50 Series - 220V 60Hz/230V 50Hz Ice and Water Dispensers Order parts online Installation, Operation and Service Manual www.follettice.com C/E25HT400A/W-S C/E50HT400A/W-S C/E25CT400A/W-S C/E50CT400A/W-S C/E25CR400A/W-S C/E50CR400A/W-S C/E25HR400A/W-S C/E50HR400A/W-S C/E25FB400A/W-S C/E50FB400A/W-S Following installation, please forward this manual to the appropriate operations person.
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Page 3: Table Of Contents
Table of contents Before you begin Specifi cations Field wiring Installation Installing freestanding dispensers Installing countertop dispensers Installing wall mount dispensers Installing icemakers with Satellite-fi ll ™ ice through a tube technology Installing top mount icemakers User information Cleaning and sanitizing procedures Service Information Wiring diagram –... -
Page 4: Before You Begin
Before you begin After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If damage is found, notify your shipper immediately and contact Follett Corporation for help in fi ling a claim, if necessary. Check your paperwork to determine which model you have. Follett model numbers are designed to provide information about the type and capacity of Follett equipment. -
Page 5: Specifi Cations
Specifi cations Electrical Models with Satellite-fi ll icemakers (C/E25CR400A/W, C/E50CR400A/W, C/E25HR400A/W, C/E50HR400A/W) Icemaker Dispenser Basic electrical: 220V 60Hz/230V 50Hz 5 amps 1.5 amps Freestanding models and models with integral icemakers (C/E25FB400A/W, C/E50FB400A/W, C/E25CT400A/W, C/E50CT400A/W, C/E25HT400A/W, C/E50HT400A/W) Total system Basic electrical: 220V 60Hz/230V 50Hz 6.5 amps Dispensers and Satellite-fi ll icemakers are supplied with a 2m (7ft) power cord. -
Page 6: Field Wiring
Field Wiring: countertop and wall mount dispensers with Satellite-fi ll icemakers Model Electrical connection Current C25FB400A/W, C50FB400A/W cord provided 220V 60Hz, 6.5 amp E25FB400A/W, E50FB400A/W 230V 50Hz, 6.5 amp C25CT400A/W, C50CT400A/W cord provided 220V 60Hz, 6.5 amp E25CT400A/W, E50CT400A/W 230V 50Hz, 6.5 amp C25HT400A/W, C50HT400A/W 220V 60Hz, 6.5 amp E25HT400A/W, E50HT400A/W... -
Page 7: Installation
Installation procedures Before you begin • All dispensers must be installed level in both directions to ensure proper operation • Required ventilation and recommended service clearances: • Countertop and wall mount models with Satellite-fi ll icemaker (C/E25CR400A/W, C/E25HR400A/W, C/E50CR400A/W, C/E50HR400A/W) — none. 305mm (12") at top recommended for service •... - Page 8 Fig. 1 – Rear connections, freestanding models access panel (19mm) 3/4" FPT drain (B) power cord 20mm (A) 10mm (3/8") (.8") push-in water inlet 267mm 10mm (3/8") FPT condenser inlet location (D) (10.5") (water-cooled only) 10mm (3/8") FPT condenser outlet location (E) (water-cooled only) 171mm 800mm...
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Page 9: Installing Countertop Dispensers
12mm (.44") 267mm 13mm (Fig. 2) to anchor dispenser to counter. 39mm (1.5") (10.5") (.5") Note: Follett countertop dispensers can have any or all utilities run directly through cut-out 318mm counter or out rear of dispenser. For 229mm x 356mm (12.5") - Page 10 Fig. 4 – Rear connections, countertop 6. Temporarily remove rear access panel models with integral icemakers (Figs. 4, 5) from rear of dispenser. 7. Loosen junction box mounting screws. Lift junction box and power cord up until cord and mounting screws clear notches on rear panel of dispenser.
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Page 11: Installing Wall Mount Dispensers
Installing wall mount dispensers 1. Install supplied wall bracket with six 10 mm (3/8") diameter fasteners as shown in Fig. 7. Note: Three holes are available at each fastening site to allow capture of studs/support within wall. Steps 2 - 3 are required for models with integral icemaker only (C/E25HT400A/W and C/E50HT400A/W). 2. - Page 12 8. Remove utility knock-out (Fig. 4, 5F) from rear of dispenser and install supplied protective grommet. For dispensers using Satellite-fi ll icemakers, remove ice transport tube knock-out (Fig. 5G) from rear of dispenser. 9. Run water supply line from back through utility knock-out (Fig. 5F) and connect water supply line to 3/8"...
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Page 13: Installing Icemakers With Satellite-Fi Ll ™ Ice Through A Tube Technology
Installing Satellite-fi ll icemakers (models C/E25CR400A/W, C/E50CR400A/W, C/E25HR400A/W, C/E50HR400A/W) See Icemaker Installation Manual (form #00124453) for critical installation instructions for remote icemakers. Failure to comply with these instructions will result in poor performance and void warranty. 1. Install Satellite-fi ll icemaker following instructions in icemaker manual. 2. -
Page 14: Installing Top Mount Icemakers
Installing top mount icemakers (models C/E25CT400A/W, C/E50CT400A/W, C/E25HT400A/W, C/E50HT400A/W) Dispensers with top mount icemakers cannot be mounted on legs. They must be bolted to counter. Use gloves when lifting icemaker to protect hands from sheet metal edges. 1. On dispensers equipped with top mounted, water-cooled icemakers, feed condenser supply and drain lines from back through utility knock-out (Fig. - Page 15 Fig. 11 – Ice transport tube and bin thermostat capillary tube mounting units with top mounted icemakers capillary tube 19mm (.75") Hand bend cap tube end to approx. 45° as shown 45°...
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Page 16: User Information
24 C – 52 C (75 F – 125 F). Follett recommends following the periodic cleaning schedule on page 17 to ensure the quality of ice provided. Use only recommended cleaning solutions. Do not use solvents, abrasive cleaners, metal scrapers or sharp objects. - Page 17 Recommended weekly cleaning 1. Wash drain pan and grille with Solution A above. Rinse thoroughly. 2. Slowly pour solution of 237ml (8 oz) household bleach mixed with 3.8L (1 gal) hot water into drain pan to help prevent algae growth in drain lines. If dispenser is a SensorSAFE unit: 3.
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Page 18: Service Information
Service information Wiring diagrams How unit works — lever models The dispense wheel motor is energized through the power and ice dispense switches. The water solenoid valve is energized through the power and water dispense switches. The icemaker receives the bin signal through the normally closed bin thermostat and the bin signal switch. -
Page 19: Wiring Diagram - Models With Sensorsafe ™ Infrared Dispensing
How unit works — SensorSAFE models SensorSAFE models provide “touchless” ice and water dispensing. When a container is placed within the actuation zone below the ice or water chute on SensorSAFE dispenser models, an infrared signal refl ects off the container and is detected by the sensor. The sensor then sends a signal to the control board to activate the appropriate components to dispense ice or water. -
Page 20: Dispenser Troubleshooting
Dispenser troubleshooting Disconnect power to dispenser and icemaker before putting hands or arms in storage area, or attempting any repair or service to equipment. Before calling for service: • Check that there is ice in dispenser bin area • Check that all switches and circuit breakers are on •... -
Page 21: Troubleshooting Sensorsafe Board And Sensors
Troubleshooting SensorSAFE board and sensors Board guide LEDs, when illuminated, indicate the Terminals: following: L1 (incoming power, hot) L2 (neutral terminals) PWR (board power) WTR (power terminal for water solenoid) CLN (cleaning, no dispensing cycle) SOL (power terminal for dispense gate solenoid) not used WM (power terminal for wheel motor) ICE (ice dispensing activated) CLN (terminals for clean cycle switch) - Page 22 Lens/sensor troubleshooting 1. Turn dispenser power switch off. 2. Remove splash panel. 3. Disconnect wires from output terminal(s) (WTR, WM) on board. 4. Gently remove appropriate sensor/mounting block assembly from panel by moving block sideways until edge of block clears retaining tab of panel. 5.
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Page 23: Disassembly And Replacement Instructions
5. Disconnect wires on motor. 6. Remove four bolts (7/16" socket) holding motor assembly to bottom of dispenser. 7. Remove motor assembly. Ice transport tube replacement Only use tubing supplied by Follett Corporation. models C/E25CT400A/W, C/E25HT400A/W, C/E50CT400A/W, C/E50HT400A/W TIGHTEN CLAMP... -
Page 24: Ice Transport Tube Replacement
Only use tubing supplied by Follett Corporation. Do not twist hose when securing evaporator. All units 10. Slip supplied hose clamp onto tube and push tube onto exit port of evaporator. -
Page 25: Thermostat Locations
Thermostat locations Thermostat locations – C/E25CT400A/W, C/E25HT400A/W, C/E50CT400A/W, C/E50HT400A/W ice deflector bracket assembly rubber grommet capillary tube capillary tube bin thermostat control box assembly hopper assembly control box assembly capillary tube 19mm (.75") Hand bend cap tube end to approx. 45° as shown 45°... -
Page 26: Parts
Replacement parts Dispenser exterior Part # Description Reference 502916 Cover, top front, 25 countertop (CT) & wall mount (HT) units 502917 Cover, top front, 50 countertop (CT) & wall mount (HT) units 502918 Cover, top front, 25 countertop units with Satellite-fi ll icemaker (CR), wall mount (HR) units &... -
Page 27: Dispense Chute And Splash Panel Areas - Lever Models
Dispense chute and splash panel areas — lever models Part # Description Reference 502057 Fastener, dispense chute bracket 502356 Tube, water station 502681 Cover, dispense chute 502359 Switch, dispense, ice, lever actuated (includes 501841) 502359 Switch, dispense, water, lever actuated (includes 501841) 502247 Bracket, chute (includes fasteners 502057) 502358... -
Page 28: Dispense Chute And Splash Panel Areas - Sensorsafe Models
Dispense chute and splash panel areas — SensorSAFE models Part # Description Reference 502057 Fastener, dispense chute bracket 502681 Cover, dispense chute (includes labels) 502689 Chute and funnel, ice 502249 Chute, water 502247 Bracket, chute (includes fasteners 502057) 502690 Lens, sensor 502695 Splash panel, units with drain pan (includes 2 of 502690) 502715... -
Page 29: Electrical Box - Sensorsafe Models
Electrical box (front view) – SensorSAFE models Part # Description Reference 500514 Thermostat, bin level 502209 Switch, dispenser power 502209 Switch, icemaker bin signal 502915 Control board, SensorSAFE 220V 60Hz/230V 50Hz 502359 Clean switch, SensorSAFE Not shown 501841 Boot, clean switch Not shown Wheel motor and drive system Part #... -
Page 30: Hopper Components
Hopper components Top View – All top mounted units Top view – freestanding and Satellite-fi ll units Ice tube bracket, side view all top mounted units Ice tube bracket, side view, freestanding & Satellite-fi ll units Part # Description Reference 501608 Baffle, ice 502821... -
Page 31: Chilled Water Components
Ice transport tubing 502522 Ice transport tube (Satellite-fi ll units) 3m (10 ft) Not shown 502523 Ice transport tube (Satellite-fi ll units) 6m (20 ft) Not shown 501176 Ice transport tube insulation (Satellite-fi ll units only) - sold by the foot Not shown 502328 Ice transport tube assembly (50 freestanding (FB) units) - Page 32 Satellite-fi ll, SensorSAFE and Symphony are trademarks of Follett Corporation. Follett is a registered trademark of Follett Corporation, registered in the US. 801 Church Lane • Easton, PA 18040, USA Toll free (877) 612-5086 • +1 (610) 252-7301 00124446R04 www.follettice.com...