Follett Symphony Plus 25 Series Installation Manual

Follett Symphony Plus 25 Series Installation Manual

Ice and water dispensers
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25/50CI425A/W-SI Countertop
Ice-only Dispenser with
SensorSAFE™ Dispensing
25/50CI425A/W-S Countertop Dispenser
with SensorSAFE™ Dispensing

Welcome to Follett

Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and outstanding
after-the-sale support. To ensure that this equipment delivers that same degree of service, review this guide carefully
before you begin your installation.
Should you have need technical help, please call our Technical Service group at (877) 612-5086 or (610) 252-7301.
Please have your model number, serial number and complete and detailed explanation of the problem when
contacting Technical Service.

Getting Started

After uncrating and removing all packing material. Inspect the equipment for concealed shipping damage. All freight
is to be inspected upon delivery. If visible signs of damage exist, please refuse delivery or sign your delivery receipt
"damaged." Follett Customer Service must be notified within 48 hours. Wherever possible, please include detailed
photos of the damage with the original packaging so that we may start the freight claim process.
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com
Symphony Plus
25CI425A/W, 25HI425A, 50CI425A/W, 50HI425A
Please visit https://www.follettice.com/technicaldocuments
for the Operation and Service manual for your unit.
25/50CI425A/W-LI Countertop Ice-only
Dispenser with Lever Dispensing
25/50CI425A/W-L Countertop Dispenser
with Lever Dispensing
25 and 50 Series
Ice and Water Dispensers

Installation Guide

25/50HI425A-SI Wall Mount
Ice-only Dispenser with
SensorSAFE Dispensing
25/50HI425A-S Wall Mount Dispenser
with SensorSAFE Dispensing
Installation and Service Videos:
www.follettice.com/servicevideolibrary
01033679R07

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Table of Contents
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Summary of Contents for Follett Symphony Plus 25 Series

  • Page 1: Installation Guide

    If visible signs of damage exist, please refuse delivery or sign your delivery receipt "damaged." Follett Customer Service must be notified within 48 hours. Wherever possible, please include detailed photos of the damage with the original packaging so that we may start the freight claim process.
  • Page 2: Specifications

    § Follett recommends a Follett water filter system be installed in the ice machine inlet water line (standard capacity #00130229, high capacity #00978957, carbonless high capacity #01050442).
  • Page 3: Ventilation Clearances

    Electrical § 115 V, 60 Hz, 1 phase, 11.0A § Connect to a 15A dedicated circuit. § Furnished with 7 ft (2 m) power cord with a 90° NEMA hospital grade 5-15 plug. Ambient Air temp* 100 F/38 C Max. 50 F/10 C Min.
  • Page 4: Refrigeration Pressure Data

    Refrigeration pressure data Water-Cooled ice machine refrigeration pressure Discharge pressure/suction pressure Condenser Water Temperature F/C 50/10 70/21 90/32 50/10 280/27 285/29 290/31 70/21 280/27 285/29 290/31 90/32 280/27 285/29 290/31 Compressor data Compressor current draw Air-cooled Ambient air temp. 60 F/15.6 C 70 F/21.1 C 80 F/26.7 C 90 F/32.2 C...
  • Page 5: Installation

    Installation Before you begin § All dispensers must be installed level in both directions to ensure proper operation. § Provide proper ventilation clearances. § Countertop units provide the option of taking utilities out bottom or back of dispenser (on wall mount units and countertop units with legs, utilities exit from back).
  • Page 6 Installing countertop dispensers with bottom Fig. 3 exiting utilities WARNING! § A sturdy work surface capable of supporting the entire dispenser must be used. § The work surface must be large enough to accommodate height of dispenser. § Failure to provide proper support may result in personal injury.
  • Page 7: Installing Wall Mount Dispensers

    Installing wall mount dispensers Fig. 6 – Minimum sink requirements (without drain pan), front view Front View Front View WARNING! Sink centered Sink centered below dispenser below chutes § Wall mount dispensers are intended to be mounted above a sink, eliminating the need for a drain pan. §...
  • Page 8: Front View

    1. Locate wall bracket mounting position relative Fig. 8 – Wall bracket location guide to wall studs (Fig. 8). Install the supplied wall bracket with six 3/8" diameter fasteners TOP VIEW (Fig. 10.1). WALL STUDS Note: Three holes are available at each fastening site to allow capture of studs or supports 1.00"...
  • Page 9 7. Connect supplied 3/8" water line between Fig. 11 – Dispenser bottom view water supply and water inlet fitting (Fig. 11.1). 8. Using supplied 3/4" drain tubing and barbed fittings, connect 3/4" barbed drain elbow fitting on dispenser to 3/4" FNPT drain (Fig. 11.2). 9.
  • Page 10: Cleaning And Sanitizing

    Follett recommends sanitizing the pressurized water lines prior to cleaning the ice machine/dispenser. Follett offers two kits: order P/N 01089572 when a Follett filter system with a pre-filter bowl is present, or P/N 01089580 when a Follett filter system is not present. Follow the instructions provided with the respective kits to sanitize the pressurized water lines immediately before cleaning the ice machine/dispenser.
  • Page 11: Semi-Annually (More Often If Conditions Dictate)

    § [OPTIONAL] Nu-Calgon IMS-III no-rinse sanitizer (P/N 00979674 – 16 fl oz. bottle) SafeCLEAN Plus Solution: Follow the directions on the SafeCLEAN Plus packaging to mix 1 gal. (3.8 L) of Follett SafeCLEAN Plus solution. Use 100 F (38 C) water.
  • Page 12 9. When machine is finished cleaning, the MAINTENANCE light will turn off. Finish cleaning – SafeCLEAN Plus only 10. Reinstall dispense chutes, wheel, baffle, stud assembly and knurled nuts. 11. Remove top bearing insulation. Loosen Phillips-head screw on nozzle connected to evaporator. Remove nozzle from evaporator side only, leave other side of nozzle connected to transport tube.
  • Page 13: Dispenser Troubleshooting

    Dispenser troubleshooting CAUTION! § Disconnect power to unit before putting hands or arms in storage area or attempting any repair or service to equipment. Before calling for service 1. Check that no ice is in the dispenser bin area. 2. Check that congealed ice is not causing a jam. 3.
  • Page 14 25CI425A/W, 25HI425A, 50CI425A/W, 50HI425A...
  • Page 15 25CI425A/W, 25HI425A, 50CI425A/W, 50HI425A...
  • Page 16 Warranty Registration and Equipment Evaluation Thank you for purchasing Follett ® equipment. Our goal is to deliver high value products and services that earn your complete satisfaction by delivering high-value products and services backed by outstanding customer and technical support.

Table of Contents