Problems With Settings - Roland Cakewalk A-500S Owner's Manual

Midi keyboards controller
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Problems with settings

Can't select/use the A-500S within software or in system settings
Could the A-500S be in use by other software?
Close all software you currently have running. Next, switch off the A-500S's power, then turn it back on again.
If this does not solve the problem, reinstall the driver.
➝ "Reinstalling the driver" (p. 54)
Is the driver installed correctly?
Driver installation may have failed. Please reinstall the driver.
➝ "Reinstalling the driver" (p. 54)
Is the A-500S device name shown?
If the device name is not displayed, it may be that the driver installation failed. Please reinstall the driver.
➝ "Reinstalling the driver" (p. 54)
Could the computer to which the A-500S is connected have entered standby (suspend) mode, hibernate
mode, or sleep mode?
Close all software that's using the A-500S. Next, switch off the A-500S's power, then turn it back on again.
If this does not solve the problem, restart your computer.
Could you have disconnected and reconnected the USB cable while using the A-500S?
Close all software that's using the A-500S. Next, switch off the A-500S's power, then turn it back on again.
If this does not solve the problem, restart your computer.
Could the A-500S have been connected when the computer started up?
On some computers, the A-500S may be unusable if it is already connected when the computer starts up.
Start up your computer, and then connect the A-500S.
Are you using the Media Player included with Windows?
On Windows 7 or Windows Vista, the A-500S's MIDI device cannot be selected by Media Player.
Troubleshooting
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