Kodak Scan Station 500 User Manual page 60

Problem
Scan Station will not scan/feed
documents
No images are being displayed
Roller marks appear on the document
after scanning
Images have black background bleed-
through
Unsuccessful fax delivery
Power button
indicators
4-2
Make sure that:
• the power cord is plugged securely into the back of Scan Station and
the wall outlet.
• the power switch is on.
• the wall outlet is not defective (call a licensed electrician).
• document(s) is making contact with the feed rollers.
If you are scanning one-sided documents be sure the side you want to
scan is facing the input tray (not facing you). For more information, see
the section entitled, "Getting your documents ready to scan" in Chapter
2.
Clean the rollers. See the procedures in Chapter 7, Maintenance in the
Administrator's Guide.
When scanning translucent documents, black bleed-through may be
displayed on the image. To minimize this, adjust the Contrast value on
the Black and White Adjustments screen.
• Verify that your return email address is configured correctly.
• Be sure the fax number that you are sending to is correct. Once the fax
number is verified, try again. If errors persist, contact your
administrator.
The power button acts as an indicator light in addition to powering up
the Scan Station. Use this chart to help determine the status of the
Scan Station.
Indicator Problem
Constant Scan Station is ready
blue
Flashing Scan Station is busy
blue
Flashing Error indication, such
red as the cover is open or
there is a document
jam.
Constant Scan Station failure
red
Possible Solution
Remedy
Wait until the indicator stops flashing
and the Scan Station is ready.
Correct the error; i.e., close the Scan
Station cover or remove the document
jam, and continue.
Turn the Scan Station off, then on
again. If the error persists, call Service.
A-61627 November 2008