Symbol MC3000 Integrator Manual page 177

Table 10-1. Troubleshooting the Mobile Computer (Continued)
Problem
The mobile computer does not Scanning application is not
accept scan input. loaded.
Unreadable bar code.
Distance between scan
window and bar code is
incorrect.
Mobile computer is not
programmed for the bar code
type.
Mobile computer is not
programmed to generate a
beep.
Battery is low.
Cause
Verify that the mobile computer is loaded with a scanning application.
Ensure the symbol is not defaced.
Ensure the mobile computer is within proper scanning range.
Ensure the mobile computer is programmed to accept the type of bar code scanned.
If a beep on a good decode is expected and a beep is not heard, check that the application is
set to generate a beep on good decode.
Check the battery level. When the battery is low, the mobile computer automatically goes
into suspend mode.
Maintenance & Troubleshooting 10-5
Solution