Sms Troubleshooting - Siemens Gigaset E490 User Manual

SMS (text messages)

SMS troubleshooting

Error codes when sending
E0 Calling Line Identification permanently with-
held (CLIR) or Calling Line Identification not
activated.
FE Error occurred during SMS transfer.
FD Connection to SMS centre failed; see self-
help.
Self-help with errors
The following table lists error situations and
possible causes and provides notes on trou-
bleshooting.
SMS function is not available.
The memory is full or the SMS function on the
¥
base station is being used by another handset.
Delete SMS messages you no longer
require or send the SMS later.
You cannot send messages.
1. You have not requested the CLIP service (Call-
¥
ing Line Identification Presentation).
Ask your service provider to enable this
service.
2. SMS transmission has been interrupted (e.g.
¥
by a call).
Re-send the SMS.
3. The network provider does not support this
feature.
4. No number or an invalid number is entered for
the SMS centre set as the active send service
¥ centre.
Enter the number (
You receive an incomplete SMS.
¥
1. Your phone's memory is full.
Delete old SMS messages (
2. The service provider has not yet sent the rest
of the SMS.
36
¢
page 34).
¢
page 32).
You have stopped receiving SMS messages.
¥
1. You have changed the ID of your mailbox.
Give your SMS contacts your new ID or
undo the change (
¥
2. You have not activated your mailbox.
Activate your mailbox (
The SMS is played back.
1. The "display call number" service is not acti-
¥
vated.
Ask your service provider to activate this
function (chargeable).
2. Your mobile phone operator and your fixed
line network SMS service provider have not
agreed on a co-operation. ¥
Obtain information from your fixed line
network SMS service provider.
3. Your terminal has been recorded by your SMS
provider as having no fixed line network SMS
functionality, i.e. you are no longer registered
¥
with the provider.
¢
Start the registration wizard for automatic
¥
registration (
Have the device (re-)registered to receive
SMS messages.
Messages are only received during the day.
The terminal is recorded in your SMS pro-
vider's database as having no fixed line net-
work SMS functionality, i.e. you are not regis-
¥ tered with the provider.
¢
Start the registration wizard for automatic
¥ registration (
Obtain information from your fixed line
¥
network SMS service provider.
Have the device (re-)registered to receive
SMS messages.
¢
page 34).
¢
page 34).
page 29).
page 29).