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Siemens Gigaset E500A User Manual

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Gigaset Communications GmbH
Frankenstr. 2a, D-46395 Bocholt
Manufactured by Gigaset Communications GmbH
under trademark license of Siemens AG.
As of 1 Oct. 2011 Gigaset products bearing the
trademark 'Siemens' will exclusively use the trademark 'Gigaset' .
© Gigaset Communications GmbH 2010
All rights reserved. Subject to availability.
www.gigaset.com
E500 - E500
GIGASET. INSPIRING CONVERSATION.
A

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Summary of Contents for Siemens Gigaset E500A

  • Page 1 Manufactured by Gigaset Communications GmbH under trademark license of Siemens AG. As of 1 Oct. 2011 Gigaset products bearing the trademark 'Siemens' will exclusively use the trademark 'Gigaset' . © Gigaset Communications GmbH 2010 All rights reserved. Subject to availability.

  • Page 2: Gigaset E500/E500A - Your Reliable Companion

    Gigaset E500/E500A – Your reliable companion Gigaset E500/E500A – Your reliable companion This phone has the benefits of an ergonomic design, easy-to-use keys and a clear display with large font. It is also impressively robust and has first-class sound quality in handsfree mode as well as a long operating time.

  • Page 3: Overview Of Handset

    Overview of handset Overview of handset 1 Direct dialling key I (¢ page 37) ("SOS key", ¢ page 44) 2 Direct dialling keys II to IV (¢ page 37) 3 Display in idle status (¢ page 23) 4 Display keys (¢ page 7) 5 Talk key Accept a call, start dialling Ð...

  • Page 4: Overview Of Gigaset E500A Base

    Overview of Gigaset E500A base Overview of Gigaset E500A base You can use the keys on the base to operate the integrated answering ¢ machine (Gigaset E500A only), search for handsets ("paging" page 57) and ¢ register handsets to the base page 56.

  • Page 5: Answering Machine Keys

    Overview of Gigaset E500 base Answering machine keys ö On/off key: activate and deactivate answering machine. ó Playback/Stop key: play back messages from the answering machine or cancel playback. ô Forward key: skip to next message. ò Back key: skip to beginning of the current or the previous message. õ...

  • Page 6: Icons And Keys

    Icons and keys Icons and keys Understanding the display icons The display depends on the phone's settings and operating status. Signal strength i (¢ page 55) ¼ or Eco Mode+ (¢ page 55) Answering machine activated (E500A only) Ringer switched off (¢ page 60) Keypad locked (¢...

  • Page 7: Main Menu Icons

    Icons and keys Other display icons Action failed Action complete ‰ À Information Alarm call (¢ page 55) Ð Ø Ú Please wait... Ò Main menu icons  Directory Directory  á Missed Calls Alarm clock Back Ì Answer Machine Ï...

  • Page 8: Using The Control Key

    Icons and keys Û New missed calls or new messages on the answering machine (E500A only)/network mailbox (¢ page 42). Delete key: delete character by character/word by word Delete from right to left. Go back one menu level or cancel operation. Back Mute the microphone (¢...

  • Page 9: Table Of Contents

    Overview of handset ........3 Overview of Gigaset E500A base ......4 Overview of Gigaset E500 base .
  • Page 10 Using the redial list ..........40 Answering machine list (Gigaset E500A only) ....41 Network mailbox list .
  • Page 11 Contents Using multiple handsets ........56 Registering handsets .

  • Page 12: Following Safety Precautions

    Following safety precautions Following safety precautions Warning Read the safety precautions and the user guide before use. Explain their content and the potential hazards associated with using the telephone to your children. Use only the power adapter supplied, as indicated on the underside of the base.

  • Page 13: First Steps

    First steps First steps First step: checking package contents One Gigaset E500/E500A base One Gigaset handset Two batteries One battery cover One belt clip One power adapter for the base One phone cord One plastic cover for the tab One user guide with tabs...

  • Page 14: Second Step: Setting Up The Base And Charger

    First steps If you have pur- chased a model with multiple hand- sets, the package should contain two batteries, a battery cover and a charger with power adapter for each additional handset. Second step: setting up the base and charger The base and charger are designed for use in dry rooms in a temper- ature range of +5°C to +45°C.

  • Page 15: Third Step: Connecting The Base

    Use only the power adapter and phone cord supplied. Pin con- nections on telephone cables can vary (pin connections ¢ page 71). u The answering machine is ready for use approx. 15 seconds after the base has been connected or reset (Gigaset E500A only).

  • Page 16: Tabs

    First steps Tabs There are tabs for the base printed on the back of the user guide: they can be cut out and labelled. You can also download tabs from the Internet in the form of a PDF file: www.gigaset.com/gigasete500a. Connecting the charger (if included) ¤...

  • Page 17: Setting Up The Handset For Use

    First steps Setting up the handset for use The display is protected by a plastic film. Please remove the protective film! Inserting the battery and closing the battery cover Warning Use only rechargeable batteries (¢ page 70) recommended by Gigaset Communications GmbH, as this could otherwise result in significant health risks and personal injury.

  • Page 18: Attaching The Belt Clip

    First steps Attaching the belt clip The handset has notches on each side to attach the belt clip. ¤ To attach — press the belt clip onto the back of the handset so that the protrusions on the belt clip engage with the notches. ¤...
  • Page 19 First steps ¤ After charging, remove the handset from the base and only replace it when the batteries are fully discharged. Please note u The handset is already registered with the base. If you have purchased a model with multiple handsets, all handsets will already be registered with the base.

  • Page 20: Changing The Display Language

    First steps Changing the display language Change the display language if you do not understand the language currently set. Menu ¤ Press the right-hand display key. ¤ Press keys 5and4 slowly one after the other. The display for setting languages English appears.

  • Page 21: Setting The Date And Time

    First steps Setting the date and time Set the date and time so that the correct date and time can be assigned to incoming calls, and so that the alarm clock can be used. Menu ¤ Press the key below §Menu§...
  • Page 22 First steps ¤ The input field opens. The active Enter Date: line is marked [...]. [01.04.2010] Enter the day, month and year as an 8-digit number via the Back keypad e.g., Q1Q4 2Q1Q for 1 April 2010. To correct errors: press up or down on the control key to swap between fields.

  • Page 23: Battery Charge Status

    First steps Display in idle status Once the phone is registered and the time set, the idle status is shown as in this example. Screen display u Reception between the base and the Ð ± handset: 07:30 – Good to poor: Ð i Ñ ¦ –...

  • Page 24: What Would You Like To Do Next

    What would you like to do next? What would you like to do next? Now that you have successfully set up your Gigaset, you can imme- diately start calling – or you can adapt it to your personal require- ments. Use the following guide to quickly locate the most important functions.

  • Page 25: Using The Phone

    Using the phone Using the phone Menu guidance Your telephone's functions are accessed via a menu consisting of several levels (menu overview ¢ page 29). Main menu (first menu level) ¤ When the handset is in idle status, press the display key §Menu§...

  • Page 26: Using Keys On The Keypad

    Using the phone Reverting to idle status From any point in the menu: Ð ± ¤ Press and hold the end call key a or 07:30 ¤ Do not press any key: after 2 minutes, the display will automatically revert to Redial Menu idle status.

  • Page 27: Understanding The Operating Steps

    Understanding the operating steps Understanding the operating steps An example of a procedure is as follows: ¤ q Settings ¤ ¤ q System ¤ §Menu§ §OK§ §OK§ ¤ q Eco Mode+ ¤ §OK§ (³ = on) This means you should proceed as follows: Please note Scroll upwards if you wish to select one of the last entries in a menu level with numerous entries.
  • Page 28 Understanding the operating steps System: System ... the menu entry System appears on the screen. ¤ §OK§ Back §OK§ Press the key below on the display screen to open the sub- menu. ¤ q: Press up or down on the control key until ...

  • Page 29: Menu Tree

    Menu tree Menu tree §Menu§ If you press the display key in idle status, a list appears with menu entries. You can scroll through the list by pressing q. Â Directory á Missed Calls Alarm clock Ì Answer Machine Ï Settings Some of these menu entries contain submenus.
  • Page 30 Menu tree ¢ page 51 Ring Delay * No delay ¢ page 51 10 sec. ¢ page 51 18 sec. ¢ page 51 30 sec. ¢ page 51 Auto ¢ page 51 Call Screening * Handset ¢ page 51 Base ¢...
  • Page 31 Menu tree ¢ page 58 Telephony Auto Answer ¢ page 57 Listening In ¢ page 43 Preselect ¢ page 61 Music on Hold ¢ page 61 System Reset Handset ¢ page 63 Reset Base ¢ page 61 Repeater Mode ¢ page 54 Eco Mode ¢...

  • Page 32: Making Calls

    Making calls Making calls Accepting a call The handset indicates an incoming When the display backlight is call in three ways: by ringing, by a switched off, pressing any key will display on the screen and by the activate the backlight. The relevant flashing handsfree key d.

  • Page 33: Notes On Calling Line Display (Clip)

    Making calls Call display However, if the caller's number is not displayed, this can be due to When you receive a call, the phone the following: number is shown in the display. u You have not ordered CLIP from If the number of the caller is stored your network provider or in your directory, the display is u Your telephone is connected via a...

  • Page 34: Handsfree Operation

    Making calls Have you ordered the calling line Switching between earpiece and display service from your network handsfree mode provider? Press the handsfree key. ¤ Check whether your provider During a call and when listening to supports calling line display the answering machine (Gigaset (CLIP) and that the function has E500A only), activate or deactivate...

  • Page 35: Using The Directory, Direct Dialling Keys And Lists

    Using the directory, direct dialling keys and lists Using the directory, Storing the first number in the directory direct dialling keys and s ¤ New entry? ¤ §OK§ lists ¤ ~ (Enter number) ¤ §OK§ ¤ ~ (Enter name) ¤ §OK§...
  • Page 36 Using the directory, direct dialling keys and lists Selecting a directory entry Delete List Delete all directory entries. Open the directory. Send List You have the following options: u Use q to scroll through the Send the complete list to another handset (¢...

  • Page 37: Direct Dialling Keys To

    To dial these saved numbers, press keys applies to the handset and the the relevant direct dialling key ; to base (Gigaset E500A only). > on the handset or on the base (Gigaset E500A only). Changing the function of the...

  • Page 38: Making Internal Calls

    To make the internal call, press the (see example using = key key on the handset or on the base (Gigaset E500A only) that is labelled "Making an internal call", page 38) with the internal call while the To save an external phone number phone is in idle status.
  • Page 39 Using the directory, direct dialling keys and lists Accepting an internal call Please note ¤ You can also press the end call Your telephone rings and the inter- before connecting the nal number of the caller (e.g., INT 2) internal participant. If the or the assigned name appears in the internal participant does not display.

  • Page 40: Using The Redial List

    Using the directory, direct dialling keys and lists To reject an incoming call when you For more information please contact are already on a call: Telecom NZ. ¤ Push the Recall key Q on your phone and listen for the dial tone, Using the redial list then press Q again.

  • Page 41: Answering Machine List (Gigaset E500A Only)

    Using the directory, direct dialling keys and lists Answering machine list List entry (Gigaset E500A only) Example of a list entry: The answering machine list contains New Call all the calls recorded by the answer- ing machine. You can use the list to...

  • Page 42: Calling Up Lists With New Messages

    (preselection number), which is Ì ... in answering machine automatically placed in front of list (Gigaset E500A only) numbers when you dial them. If, for or on the network mail- example, you wish to make interna- tional calls via special network pro- ™...
  • Page 43 Automatic network provider preselection Example: Saving or editing entries in the preselection lists Preselect Number 0999 Each of the two lists can contain With Preselect 11 entries with 4 digits. ¤ Depending on the country, num- Without Preselect bers may be preset in the "With Preselect"...

  • Page 44: Emergency Function - Direct Dialling Key

    Emergency function – direct dialling key ; Emergency function – direct dialling key Your Gigaset E500A is equipped with four additional keys (;- >) on the base and handset. Only the direct dialling key ; can be labelled with a special emergency function ("SOS key").
  • Page 45 Emergency function – direct dialling key ; Please note u During the entire procedure, all SOS keys flash on all registered handsets and on the base. The message "Sending emergency call" is output on the handset that triggered the emergency call. u If an internal call is also programmed (¢...

  • Page 46: Setting Up The Emergency Function

    Setting up the Further number? §Yes§ Press to enter further emer- emergency function gency numbers. In order to use the function you will Activate internal call? need to: §Yes§ Press if, in addition to the u Save the emergency numbers saved numbers, you wish to call u Activate the emergency function all registered handsets when you...
  • Page 47 Activating/deactivating an Play Announce. internal emergency call You will hear the default ¤ q Settings ¤ announcement or, if you have §Menu§ §OK§ ¤ q Emergency Function ¤ recorded one, your additional §OK§ personal SOS announcement. ¤ q Emergency Numbers ¤ §OK§...

  • Page 48: Operating The Answering Machine

    Operating the answering machine Operating the Recording a personal announcement answering machine ¤ q Answer Machine ¤ §Menu§ §OK§ You can operate the (integrated) ¤ q Announcements ¤ §OK§ answering machine ¤ q Record Announce. ¤ u Via the handset or §OK§...

  • Page 49: Playing Back Messages

    Operating the answering machine Playing back an announcement The list is displayed as follows: ¤ q Answer Machine ¤ §Menu§ §OK§ Answ.Mach. ¤ q Announcements ¤ §OK§ ¤ q Play Announce. ¤ 01+02 §OK§ Back You will hear the default announce- ment if you have not recorded one Number of new messages + number of your own.

  • Page 50: Accepting A Call From The Answering Machine

    Operating the answering machine Stopping and controlling Copy to Directory playback Copy the caller's number to the directory. During message playback: Pause playback. Press 2 Show Number If required, show the number that again to resume. goes with the name. Go to the start of the cur- Delete All rent message.

  • Page 51: Activating/Deactivating Call Screening

    Operating the answering machine Activating/deactivating Setting up the answering call screening machine While the caller is leaving a message The answering machine has already on the answering machine, you can been preset at the factory. You can listen in via the loudspeaker on the configure individual settings via the base or handset.

  • Page 52: Operating When On The Move (Remote Operation)

    Operating the answering machine Operating when on the Operating the answering machine via the keypad move (remote operation) The following keys are used for operation: You can check your answering A During the number/date/time machine from any other telephone (hotel, pay phone etc.). announcement: Skip to the start of the previous message.

  • Page 53: Using The Network Mailbox

    Using the network mailbox Using the network Please note Enter the network mailbox phone mailbox number into your directory along with the designation "Net AM"; The network mailbox is the answer- the display and the call list will ing machine in your provider's tele- then show this designation.

  • Page 54: Eco Dect

    Reduces the radiation of the base and handset by 80% – whether Gigaset E500A: The integrated you are making a call or not. Eco answering machine is preconfig- Mode reduces the range of the ured for fast access.

  • Page 55: Or Eco Mode+

    Using the handset as an alarm clock Status displays Using the handset as an alarm clock Display icon Reception strength: Activating/deactivating the alarm Ð i Ñ ¦ – Good to poor clock ¥ (flashes) – No reception Requirement: ¼ The time is set (¢ page 21). Eco Mode+ enabled ¤...

  • Page 56: Using Multiple Handsets

    Using multiple handsets Using multiple Registering other handsets handsets You can register other Gigaset hand- sets and handsets for other devices with GAP functionality as follows. Registering handsets 1) On the handset ¤ Start to register the handset as You can register up to four handsets described in its user guide.

  • Page 57: Locating A Handset ("Paging")

    Using multiple handsets Locating a handset Listening in to an ("Paging") external call You can locate your handset using You want to listen in to an existing the base. external call. ¤ Briefly press the registration/ Prerequisite: The Listening In func- paging key ù...

  • Page 58: Handset Settings

    Handset settings Handset settings Changing the display contrast You can change the settings on your handset to suit your individual You can set the display contrast to requirements. 9 levels. ¤ q Settings ¤ §Menu§ §OK§ ¤ q Display ¤ Changing the display §OK§...

  • Page 59: Changing Ringers

    Handset settings Setting the volume during a call: Setting the ringer melody ç Press up (louder) or down Set different ringer melodies for (quieter) on the side keys external calls, internal calls and the (¢ page 3). alarm clock. The setting is saved auto- For external calls you can also spec- matically after 3 seconds.

  • Page 60: Advisory/Warning Tones

    Handset settings Anon. Calls Silent ¤ §OK§ Advisory/warning tones You can set your handset so that it Your handset uses advisory tones to doesn't ring for calls where tell you about different activities Calling Line Identification has and statuses. The following tones been withheld (not answering can be activated and deactivated machine).

  • Page 61: Restoring The Handset Default Settings

    Base settings Activating/deactivating battery Base settings low beep ¤ q Settings ¤ The base settings are made using a §§Menu§ §OK§ ¤ q Audio/Visual Signals ¤ registered handset. §OK§ ¤ q Battery Low Activating/deactivating ¤ §OK§ (³= on) music on hold ¤...

  • Page 62: Protecting Against Unauthorised Access

    PIN ("0000") to a 4- digit PIN known only to yourself. Adjust the volume and §OK§ press Gigaset E500A: Setting a system PIN enables remote operation of the answering machine (¢ page 52). ¤ q Settings ¤ §Menu§...

  • Page 63: Changing Ringers

    Base settings Changing ringers Activating/deactivating LED signal u Volume: ¤ q Settings ¤ Five volume levels (1–5; e.g., §Menu§ §OK§ volume 3 = ˆ) and "Off" ¤ q Audio/Visual Signals ¤ §OK§ ‡). ° (volume 0 = ¤ q Base LED Signal u Melody: ¤...

  • Page 64: Operating The Base On The Pabx

    Operating the base on the PABX Operating the base on the PABX The following settings are only nec- essary if your PABX requires them; see the PABX user guide. Setting recall ¤ P#Q5#12 §Menu§ ¤ Enter digits for recall: Q = 80 ms; 1 = 100 ms; 2 = 120 ms;...

  • Page 65: Customer Service & Product Warranty - Australia And New Zealand

    Customer service & product warranty – Australia and New Zealand Customer service & product warranty – Australia and New Zealand IMPORTANT Please retain your sales receipt as proof of the date of purchase. Customer Service If you require assistance in operating this product please contact us AUS: 1300 780 878 or by e-mail at the Customer Care section of our website at www.gigaset.com/au NZ: 0800 780 878 or by e-mail at the Customer Care section of our website at...
  • Page 66 Customer service & product warranty – Australia and New Zealand If it is necessary to have the product serviced, the Customer Service Represent- ative will inform you of the product return process. Please ensure that: 1. You provide proof of purchase; 2.

  • Page 67: Questions And Answers

    Customer service & product warranty – Australia and New Zealand Questions and answers "Place handset into base" flashes in the display. If you have any questions about the Handset has not been registered use of your phone you can contact with the base or has been de-regis- us 24/7 at tered.
  • Page 68 Customer service & product warranty – Australia and New Zealand Gigaset E500A only: Error tone sounds after system PIN prompt. No time is specified for a message You have entered the wrong system in the call list. PIN. Date/time are not set.

  • Page 69: Protecting Our Environment

    Protecting our environment Protecting our Ecological energy consumption environment The use of ECO DECT (¢ page 54) saves energy and makes an active contribution towards protecting the Our environmental mission environment. statement Disposal We, Gigaset Communications GmbH, bear social responsibility Batteries should not be disposed of in and are actively committed to a bet- general household waste.

  • Page 70: Contact With Liquid

    Appendix Contact with liquid The operating time of your Gigaset depends on the capacity and age of If the handset has come into contact the batteries and the way it is used. with liquid: (All times are maximum possible times). 1.
  • Page 71 Appendix General specifications Pin connections on the telephone jack DECT standard Supported 1 unused GAP standard Supported 2 unused No. of channels 60 duplex channels 5 unused Radio frequency 1880–1900 MHz 6 unused range Duplex method Time multiplex, 10 ms frame length Channel grid 1728 kHz...

  • Page 72: Writing And Editing Names

    Appendix Writing and editing Writing names ¤ Enter the individual letters/char- names acters by pressing the corre- The following rules apply when writ- sponding key. ing names: The characters assigned to the key u Each key between Q and O is are shown in a selection line at the assigned several letters and char- bottom left of the screen.

  • Page 73: Accessories

    Accessories Accessories Upgrade your Gigaset to a cordless PABX. Gigaset E500H handset u Extra loud voice playback u Handsfree operation with brilliant voice quality u Hearing aid compatible (HAC) u High-contrast, large b/w display u Battery charge status and reception signal indicator u Large font for outstanding legibility u Enlargeable digit display (Jumbo font) u Green illuminated handsfree key...
  • Page 74 Accessories Gigaset E36 handset u Large keys, illuminated keypad u Text and symbols are shown clearly in large type on the display u Jumbo font (large print) u Direct dialling keys u Hearing aid compatible (HAC) u Handsfree operation u Directory for around 100 entries u Headset socket www.gigaset.com/gigasete36 Connection socket for headset...

  • Page 75: Mounting The E500 Base On The Wall

    Mounting the E500 base on the wall Mounting the E500 base on the wall 37 mm Approx. 4 mm Mounting the charger on the wall 21 mm Approx. 3.5 mm...

  • Page 76: Index

    Index Index Access protection ....62 Call Accessories ......73 accepting .

  • Page 77: Idle Status

    Index Delete key ......8 Environment ......69 Deleting Error tone .

  • Page 78: Message Key

    Index Idle status (display) ... . 3 , 23 , 26 Incorrect entries (correction) ..26 Language Internal call ......38 display .

  • Page 79: Restoring Default Settings

    Index Reducing radiation ....54 Registering (handset) ....56 On/Off key .
  • Page 80 Index Tabs ....... 4 , 16 Viewing Talk key ....... 3 message .

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