Sms Troubleshooting - Siemens Gigaset C455 User Manual

SMS (text messages)

SMS troubleshooting

Errors when sending
If an SMS cannot be sent for a longer period of
time, it is moved to the incoming message list
and given the status Error XX.
E0 Calling Line Identification permanently withheld
(CLIR) or Calling Line Identification not activated.
FE Error occurred during SMS transfer.
FD Connection to SMS centre failed, see self-help.
Self-help with errors
The following table lists error situations and
possible causes and provides notes on trouble-
shooting.
You cannot send messages.
1. You have not requested the CLIP service (Calling
Line Identification Presentation, page 10).
¥
Ask your service provider to enable this serv-
ice.
2. Text message transmission has been interrupted
(e.g. by a call).
¥
Re-send the text message.
3. Network provider does not support this feature.
4. No number or an invalid number is entered for the
SMS centre activated as the send centre.
¥
Enter phone number (page 19).
You receive a message whose text is incomplete.
1. Your phone memory is full.
¥
Delete old messages (page 18).
2. The service provider has not yet sent the rest of
the message.
The message is played back.
1. The "display call number" service is not activated.
¥
Ask your service provider to activate this func-
tion (chargeable).
2. Mobile phone operator and network SMS service
provider have not agreed on a cooperation.
¥
Obtain information from your network SMS
service provider.
3. Your terminal is recorded in the records of your
SMS provider as having no fixed network SMS
functionality, i.e. you are no longer registered with
the provider.
¥
Register your terminal (again) for SMS recep-
tion (page 17).
20
Messages are only received as voice messages during
the day.
The terminal is stored in your SMS provider's data-
base as having no fixed network SMS functional-
ity, i.e. you are no longer registered with the pro-
vider.
¥
Register your terminal (again) for SMS recep-
tion (page 17).
You cannot access the SMS functions on your hand-
set.
Another handset that is registered at the same
base station is currently using the SMS functions.
¥
Wait until there is no other handset using the
SMS functions.