Konica Minolta MAGICOLOR 2300W User Manual page 103

Symptom
Colors are
not
registering
properly;
colors are
mixed or
have page-
to-page
variation.
The color
has a poor
reproduc-
tion or has
poor color
density.
If the problem is not resolved, even after all of the above have been
performed, contact Technical Support with the error information.
Go to http://printer.konicaminolta.net/support or see the Service & Support
Guide for support telephone numbers.
Solving Problems with Printing Quality
EDNord - Istedgade 37A - 9000 Aalborg - Telefon 9633 3500
Cause
The front door may
not be properly
closed.
The OPC drum
cartridge is not
correctly seated.
One or more of the
toner cartridges are
defective.
The media is moist
from humidity.
The paper image
transfer is defective.
The Auto-Image
Density Control
(AIDC) detection
sensor is dirty.
Solution
Make sure that the printer's front door
is closed.
Remove the OPC drum cartridge and
reinstall it.
Remove the toner cartridge and check
for damage. If it is damaged, replace it
(Status Display's Print/Toner
Replace... menu).
Remove the moist media and replace it
with new, dry media.
Check the OPC drum cartridge. If
necessary, replace it.
Clean the laser lens cover and perform
an AIDC calibration cycle (Status
Display's Print/Power On Test menu).
Wait until the test is finished, the
Ready indicator on the control panel
lights up, and the Error indicator turns
off.
If the problem persists, contact
Technical Support. See the Service &
Support Guide for a list of sources of
service and support in many areas of
the world. The most current worldwide
information can be found at
www.konicaminolta.net/printer/.
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