Scanner Problems - Konica Minolta BIZHUB 130F User Manual

15

15.2.10 Scanner problems

Symptom
Cannot scan a document
KONICA MINOLTA 130f
scanner does not appear in
the list of the available
scanner device on your
application software.
Cannot retrieve the
scanned document from
the scan box.
Scanned image looks dirty
15-28
Maintenance and Troubleshooting
Suggested solutions
The TWAIN driver may not be installed properly.
Reinstall the printer driver.
The TWAIN driver may not be installed properly.
Reinstall the printer driver.
• Make sure a scanning application is installed on your
computer.
• The USB cable or IEEE-1284 parallel cable is not
connected properly.
Check the cable connection.
• The TWAIN driver may not be installed properly. Reinstall
the printer driver.
• The document glass or ADF glass may be dirty. Clean the
glass (see page 15-1).
• Change the scanning contrast by pressing [Contrast].
• Change the scanning resolution by pressing [Doc.
Resolution].
130f