Heat & Glo Heat&Glo Escape-42DV Owner's Manual
Heat & Glo Heat&Glo Escape-42DV Owner's Manual

Heat & Glo Heat&Glo Escape-42DV Owner's Manual

Direct vent gas appliance heater
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Para obtener un ejemplar en Español de este
Manual del propietario, visite www.heatnglo.com.
Model:
Escape-42DV
Escape-42DVLP
• Important operating
a n d m a i n t e n a n c e
instructions included.
WARNING: If the information in these
instructions is not followed exactly, a fi re
or explosion may result causing property
damage, personal injury, or death.
• DO NOT store or use gasoline or other fl am-
mable vapors and liquids in the vicinity of this
or any other appliance.

• What to do if you smell gas

- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Immediately call your gas supplier from a
neighbor's phone. Follow the gas suppli-
er's instructions.
- If you cannot reach your gas supplier, call
the fi re department.
• Installation and service must be performed
by a qualifi ed installer, service agency, or the
gas supplier.
This appliance may be installed as an OEM installation in
manufactured home (USA only) or mobile home and must be
installed in accordance with the manufacturer's instructions
and the manufactured home construction and safety standard,
Title 24 CFR, Part 3280 or Standard for Installation in Mobile
Homes, CAN/CSA Z240MH, in Canada.
This appliance is only for use with the type(s) of gas indicated
on the rating plate.
NOTICE
DO NOT DISCARD THIS MANUAL
• Read, understand and follow
these instructions for safe
installation and operation.
Heat & Glo • Escape-42DV • 2052-900 Rev. X • 3/11
Pour demander un exemplaire en français de ce Manuel
du propriétaire, visitez www.heatnglo.com.
Owner's Manual
Installation and Operation
• Leave this manual with
party responsible for use
and operation.
WARNING
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
fi replace.
• Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other fl ammable
materials.
• Keep clothing, furniture, draperies and other fl ammable
materials away.
This appliance has been supplied with an integral barrier
to prevent direct contact with the fi xed glass panel. DO
NOT operate the appliance with the barrier removed.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
In the Commonwealth of Massachusetts installation must be
performed by a licensed plumber or gas fi tter.
See Table of Contents for location of additional Commonwealth
of Massachusetts requirements.
Installation and service of this appliance should be
performed by qualifi ed personnel. Hearth & Home
Technologies suggests NFI certifi ed or factory trained
professionals, or technicians supervised by an NFI
certifi ed professional.
1

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Summary of Contents for Heat & Glo Heat&Glo Escape-42DV

  • Page 1: What To Do If You Smell Gas

    Para obtener un ejemplar en Español de este Pour demander un exemplaire en français de ce Manuel Manual del propietario, visite www.heatnglo.com. du propriétaire, visitez www.heatnglo.com. Owner’s Manual Installation and Operation Model: Escape-42DV Escape-42DVLP NOTICE DO NOT DISCARD THIS MANUAL •...
  • Page 2: Congratulations

    Read this manual before installing or operating this appliance. Please retain this owner’s manual for future reference. A. Congratulations This owner’s manual should be retained for future reference. We suggest that you keep it with your other Congratulations on selecting a Heat & Glo gas fi replace, an important documents and product manuals.
  • Page 3: Table Of Contents

    Safety Alert Key: • DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury. • WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury. • CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. •...
  • Page 4 13 Finishing A. Splatter Guard ....... . . 44 B. Mantel and Wall Projections ..... . . 45 C.
  • Page 5: Limited Lifetime Warranty

    B. Limited Lifetime Warranty Hearth & Home Technologies Inc. LIMITED LIFETIME WARRANTY Hearth & Home Technologies Inc., on behalf of its hearth brands (”HHT”), extends the following warranty for HHT gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer. WARRANTY COVERAGE: HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance...
  • Page 6 B. Limited Lifetime Warranty (continued) WARRANTY CONDITIONS: WARRANTY EXCLUSIONS: This warranty is void if: LIMITATIONS OF LIABILITY: 4021-645C 12-29-10 Page 2 of 2 Heat & Glo • Escape-42DV • 2052-900 Rev. X • 3/11...
  • Page 7: Listing And Code Approvals

    Listing and Code Approvals A. Appliance Certifi cation C. BTU Specifi cations Maximum Minimum Orifi ce MODEL: ESCAPE-42DV Models Input Input Size (U.S. or Canada) BTU/h BTU/h (DMS) LABORATORY: Underwriters Laboratories, Inc. (UL) 52,000 35,000 TYPE: Direct Vent Gas Appliance Heater (0-2000 FT) Escape-42DV (NG) STANDARD: ANSI Z21.88-2002 •...
  • Page 8: Requirements For The Commonwealth Of Massachusetts

    Inspection Note: The following requirements reference various The state or local gas inspector of the side wall horizon- Massachusetts and national codes not contained in this tally vented gas fueled equipment shall not approve the document. installation unless, upon inspection, the inspector ob- serves carbon monoxide detectors and signage installed H.
  • Page 9: User Guide

    User Guide Operating Instructions A. Gas Fireplace Safety - Adjustable safety gate. • Install a switch lock or a wall/remote control with child WARNING protection lockout feature. • Keep remote controls out of reach of children. HOT SURFACES! Glass and other surfaces are hot during •...
  • Page 10: Clear Space

    C. Clear Space E. Fixed Glass Assembly WARNING! DO NOT place combustible objects in front See Section 14.G. of the fi replace or block louvers. High temperatures may start a fi re. See Figure 2.2. F. Wall Controls and Wall Switches Avoid placing candles and other heat-sensitive objects on Follow the instructions supplied with the control installed mantel or hearth.
  • Page 11: Lighting Instructions (Ipi)

    H. Lighting Instructions (IPI) The IPI system may be operated with two D-cell batteries. When using batteries, unplug the transformer. To prolong battery life, remove them when using the transformer. FOR YOUR SAFETY LIGHTING READ BEFORE LIGHTING INSTRUCTIONS (IPI) WARNING: If you do not follow these instructions exactly, a fi re or explosion 1.
  • Page 12: After Fireplace Is Lit

    I. After Fireplace is Lit Initial Break-in Procedure • The fireplace should be run three to four hours continuously on high. • Turn the fi replace off and allow it to completely cool. • Remove fi xed glass assembly. See Section 14.G. •...
  • Page 13: Maintenance And Service

    Maintenance and Service Doors, Surrounds, Fronts Any safety screen or guard removed for servicing must be replaced prior to operating the fi replace. Frequency: Annually By: Homeowner When properly maintained, your fi replace will give you many years of trouble-free service. We recommend an- Tools needed: Protective gloves, stable work surface nual service by a qualifi...
  • Page 14: Maintenance Tasks-Qualifi Ed Service Technician

    Venting Firebox Frequency: Seasonally Frequency: Annually By: Homeowner By: Service Technician Tools needed: Protective gloves and safety glasses. Tools needed: Protective gloves, sandpaper, steel wool, cloths, mineral spirits, primer and touch-up paint. • Inspect venting and termination cap for blockage or obstruction such plants, bird nests, leaves, snow, debris, •...
  • Page 15 Burner Ignition and Operation Frequency: Annually By: Qualifi ed Service Technician Tools needed: Protective gloves, vacuum cleaner, whisk broom, fl ashlight, voltmeter, indexed drill bit set, and a manometer. • Verify burner is properly secured and aligned with pilot or igniter. •...
  • Page 16: Installer Guide

    Installer Guide Getting Started A. Typical Appliance System NOTICE: Illustrations and photos refl ect typical installations and are for design purposes only. Illustrations/diagrams are not drawn to scale. Actual product may vary from pictures in manual VERTICAL TERMINATION CAP (SECTION 10.G) NON-COMBUSTIBLE ROOF FLASHING MAINTAINS MINIMUM CLEARANCE AROUND PIPE (SECTION 10.E)
  • Page 17: Design And Installation Considerations

    B. Design and Installation Considerations D. Inspect Appliance and Components Heat & Glo direct vent gas appliances are designed to • Carefully remove the appliance and components from operate with all combustion air siphoned from outside of the packaging. the building and all exhaust gases expelled to the outside. •...
  • Page 18: Framing And Clearances

    Framing and Clearances A. Selecting Appliance Location NOTICE: Illustrations refl ect typical installations and are FOR DESIGN PURPOSES ONLY. Illustrations/diagrams When selecting a location for the appliance it is important to are not drawn to scale. Actual installation may vary due to consider the required clearances to walls (see Figure 5.1).
  • Page 19: Constructing The Appliance Chase

    B. Constructing the Appliance Chase 300ºF continuous exposure rating to seal gaps. Gas line holes and other openings should be caulked with caulk A chase is a vertical box-like structure built to enclose the with a minimum of 300ºF continuous exposure rating or gas appliance and/or its vent system.
  • Page 20: Mantel And Wall Projections

    D. Mantel and Wall Projections Combustible Mantel Legs or Wall Projections WARNING! Risk of Fire! Comply with all minimum clear- ances as specifi ed. Framing or fi nishing material closer than the minimums listed must be constructed entirely of noncom- bustible materials (i.e., steel studs, concrete board, etc).
  • Page 21: Hearth Extension

    E. Hearth Extension MARBLE, GRANITE, TILE OR WARNING! Risk of Fire! Hearth ex- OTHER NON-COMBUSTIBLE FRONT EDGE HEARTH EXTENSION tension required to protect combustible OF ASH LIP fl oors in front of appliance. 12 in. The base of the fi replace may sit on a combustible surface.
  • Page 22: Termination Locations

    Termination Locations A. Vent Termination Minimum Clearances 6 in. (minimum) up to 20 in. 18 in. minimum WARNING 152 mm/508 mm 457 mm 20 in. and over 0 in. minimum Fire Risk. Gas, Wood or Fuel Oil Maintain vent clearance to combustibles as Termination Cap specifi...
  • Page 23 Electrical Service (See Note 2) Measure vertical clearances from this surface. (3 FT.) H or i Measure horizontal clearances from this surface. = VENT TERMINAL = AIR SUPPLY INLET = AREA WHERE TERMINAL IS NOT PERMITTED = 12 inches....clearances above grade, veranda, J** = 7 ft.
  • Page 24: Vent Information And Diagrams

    Vent Information and Diagrams A. Approved Pipe This appliance is approved for use with Hearth & Home Technologies DVP venting systems. Refer to Section 16.B for vent component information. DO NOT mix pipe, fi ttings or joining methods from differ- ent manufacturers.
  • Page 25: Vent Diagrams

    E. Vent Diagrams Top Vent - Horizontal Termination Minimum Maximum One Elbow 2 ft.. 610 mm 7 in* 178 mm Note: Must have a 24 inches mini- Note: A fl ue restrictor can only 3 ft. 914 mm 2 ft. 610 mm be used in vent runs that in- mum vertical vent before attaching...
  • Page 26 Top Vent - Horizontal Termination - (continued) Three Elbows 2 ft. 610 mm 7 in 178 mm Max = 2 X V 3 ft. 914 mm 2 ft. 610 mm Max = 2 X V Note: Must have a 24 inches mini- 4 ft.
  • Page 27 Top Vent - Vertical Termination = 50 ft. Max. (15.2 m) No Elbow = 3 ft. Min. (914 mm) Note: A fl ue restrictor can only be used in vent runs that in- clude no elbows and exceed 30 ft. total of straight vertical. FLUE RESTRICTOR FLUE RESTRICTOR...
  • Page 28 Top Vent - Vertical Termination - (continued) Max. Three Elbows 2 ft. 610 mm 7 in 178 mm 3 ft. 914 mm 2 ft. 610 mm Note: Must have a 24 inches mini- mum vertical vent before attaching 4 ft. 1.2 m 4 ft.
  • Page 29: Vent Clearances And Framing

    Vent Clearances and Framing A. Pipe Clearances to Combustibles B. Wall Penetration Framing Combustible Wall Penetration WARNING! Risk of Fire! Maintain air space clearance to vent. DO NOT pack insulation or other combustibles: Whenever a combustible wall is penetrated, you must •...
  • Page 30: Install The Ceiling Firestop

    C. Install the Ceiling Firestop A ceiling fi restop MUST be used between fl oors and attics. • DVP pipe only - Frame an opening 10 in. by 10 in. (254 mm by 254 mm) whenever the vent penetrates a ceiling/fl oor (see ATTIC ABOVE Figure 8.3).
  • Page 31: Install Attic Insulation Shield

    D. Install Attic Insulation Shield BEND ALL TABS INWARD 90° WARNING! Fire Risk. DO NOT allow loose materials or TO MAINTAIN CLEARANCE insulation to touch vent. Hearth & Home Technologies AND PREVENT INSULATION FROM FALLING INSIDE Inc. requires the use of an attic shield. The National Fuel Gas Code ANSI Z223.1 and NFPA 54 requires an attic shield constructed of 26 gauge minimum metal that extends at least 2 in.
  • Page 32: Appliance Preparation

    Appliance Preparation A. Removing Non-combustible Facing Ma- terial Assembly The non-combustible assembly is located on the back side of appliance. CAUTION Handle with care. • Non-combustible material may be damaged if dropped. • Hold non-combustible pieces in place. • Remove and save two screws from upper bracket. •...
  • Page 33: Installing Non-Combustible Facing Material

    C. Installing Non-combustible Facing Material NON-COMBUSTIBLE ZONE WARNING Fire Risk. • Follow these instructions exactly. • Facing materials must be installed properly to prevent fi re. • No materials may be substituted without authorization by Hearth & Home Technologies. 43 in. •...
  • Page 34: Installing Vent Pipe

    Installing Vent Pipe A. Assemble Vent Sections Attach Vent to the Firebox Assembly Note: The end of the pipe sections with the lanced tabs will face toward the appliance. Attach the fi rst pipe section to the starting collar: • Lanced pipe end to the starting collar •...
  • Page 35: Assemble Slip Sections

    B. Assemble Slip Sections C. Secure the Vent Sections • Slide the inner fl ue of the slip section into the inner fl ue of • Vertical runs must be supported every 8 ft. (2.44 m) after the pipe section and the outer fl ue of the slip section over the 25 ft.
  • Page 36: Disassemble Vent Sections

    D. Disassemble Vent Sections • Rotate either section (see Figure 10.9) so the seams on both pipe sections are aligned as shown in Figure 10.10. • Pull carefully to separate the pieces of pipe. Figure 10.9 Rotate Seams for Disassembly Figure 10.10 Align and Disassemble Vent Sections Heat &...
  • Page 37: Install Metal Roof Flashing

    E. Install Metal Roof Flashing • See minimum vent heights for various pitched roofs (Figure 10.11) to determine the length of pipe to extend CAULK through the roof. • Slide the roof fl ashing over the pipe sections extending through the roof as shown in Figure 10.12. HORIZONTAL OVERHANG 2 FT.
  • Page 38: Install Vertical Termination Cap

    G. Install Vertical Termination Cap H. Heat Shield Requirements for Horizontal Termination • Attach the vertical termination cap by sliding the inner collar of the cap into the inner fl ue of the pipe section WARNING! Risk of Fire! To prevent overheating and fi re, while placing the outer collar of the cap over the outer heat shields must extend through the entire wall thick- fl...
  • Page 39: Install Horizontal Termination Cap

    I. Install Horizontal Termination Cap Note: When using termination caps with factory-supplied heat shield attached, no additional wall shield fi restop is WARNING! Risk of Fire! The telescoping fl ue section of required on the exterior side of a combustible wall. the termination cap MUST be used when connecting vent.
  • Page 40: Gas Information

    Gas Information A. Fuel Conversion C. Gas Connection • Make sure the appliance is compatible with available gas • Refer to Reference Section 16 for location of gas line types. access in appliance. • Conversions must be made by a qualified service •...
  • Page 41: Electrical Information

    Electrical Information C. Optional Accessories Requirements A. Wiring Requirements • This appliance may be used with a wall switch or a wall NOTICE: This appliance must be electrically wired mounted thermostat. and grounded in accordance with local codes or, in the absence of local codes, with National Electric Code Wiring for optional Hearth &...
  • Page 42 WIRES WITH LABEL “FOR USE WITH REMOTE OR WALL SWITCH ONLY” DETAIL A BATTERIES (LOCATED UNDER FIREPLACE) BLACK GREEN ORANGE YELLOW (HNG) WHITE (HTL) BATTERY REAR VIEW GROUND GREEN BLACK VALVE IPI PILOT BROWN MODULE BROWN BROWN BROWN 3V DC BLACK FLAME SOLENOID...
  • Page 43: Electrical Service And Repair

    PVK-80 POWERVENT (GREEN) JUNCTION BOX (WHITE) (BLACK) (BROWN) (BROWN) (RED) (WHITE) (BROWN) (BLACK) (BROWN) (RED) WHITE (HTL) (GREEN) YELLOW (H&G) (ORANGE) GROUND GREEN BLACK VALVE REAR VIEW IPI PILOT G Y R (BROWN) MODULE (BROWN) (RED) (RED) (BLACK) (BLACK) 3V DC FLAME SOLENOID FRONT VIEW...
  • Page 44: Finishing

    Finishing A. Splatter Guard The splatter guard is a piece of corrugated material used to protect the appliance during the installation process before fi nishing work on the whole hearth is complete. Splatter guards may be factory installed or accompany the door of the unit, depending on the fi re- place model.
  • Page 45: Mantel And Wall Projections

    B. Mantel and Wall Projections Combustible Mantel Legs or Wall Projections WARNING! Risk of Fire! Comply with all minimum clear- ances as specifi ed. Framing closer than the minimums list- ed must be constructed entirely of noncombustible materials (i.e., steel studs, concrete board, etc.) Combustible Mantels 4 INCH MINIMUM...
  • Page 46: Finishing Materials Requirements

    NON-COMBUSTIBLE ZONE VIEW FROM TOP OF APPLIANCE 7-1/2 INCH MINIMUM COMBUSTIBLE OK NON-COMBUSTIBLE MATERIAL 43 in. FINISH WALL NON-COMBUSTIBLE FACING MATERIAL METAL 60 in. PANELS 60 in. Figure 13.6 Noncombustible Facing Diagram D. Finishing Materials Requirements 43 in. Note: Optional fi rescreen sits out 1-1/2 inches from the face of the fi...
  • Page 47: Appliance Setup

    Appliance Setup A. Remove Fixed Glass Assembly E. Ember Placement See Section 14.G. WARNING! Risk of Explosion! Follow ember placement instructions in manual. DO NOT place embers directly over B. Remove the Shipping Materials burner ports. Replace ember material annually. Improperly Remove shipping materials from inside or underneath the placed embers interfere with proper burner operation.
  • Page 48: Install The Log Assembly

    F. Install the Log Assembly LOG PLACEMENT INSTRUCTIONS Log Set Assembly: LOGS-ESCAPE42 Models: Escape-42DV If the gas logs have been factory installed they should not need to be positioned. If the logs have been packaged separately, refer to the following instructions. NOTE: If sooting occurs, the logs may need to be repositioned slightly to avoid excessive fl...
  • Page 49 Step 2. Place the grate onto the burner. The back of the right tine drops into the hole on the right rear of the burner. Line the grate up so it is parallel with the front of the fi rebox. Be sure to push the grate all the way down to the fl...
  • Page 50 LOG #3 (SRV2052-083): Place Log #3 onto the back of the FLUSH END burner. The log sits on top of the burner surface. The back of the log is pushed up against the back metal wall of the burner and the left end of the log is fl...
  • Page 51 LOG #6 (SRV2052-086): Place log #6 on the left side of the grate with the groove on the end of the log fi tting into the vertical left grate tine. The other end sits on the fl at spot of log #3. LOG #7 (SRV2012-087): Place log #7 on top of log #6.
  • Page 52: Fixed Glass Assembly

    G. Fixed Glass Assembly I. Air Shutter Setting WARNING! Risk of Asphyxiation! Handle fi xed glass Air shutter settings should be adjusted by a qualifi ed ser- assembly with care. Inspect the gasket to ensure it is vice technician at the time of installation. The air shutter undamaged and inspect the glass for cracks, chips or is set at the factory for minimum vertical vent run.
  • Page 53: Troubleshooting

    Troubleshooting With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualifi ed service technician in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualifi ed service technician. Contact your dealer to arrange a service call by a qualifi...
  • Page 54 IntelliFire Ignition System - (continued) Symptom Possible Cause Corrective Action A. A shorted or loose connection in fl ame Verify all connections to wiring diagram in manual. Verify 4. Pilot lights but contin- sensing rod. connections underneath pilot assembly are tight. Verify con- ues to spark, and main nections are not grounding out to metal chassis, pilot burn- burner will not ignite.
  • Page 55: Reference Materials

    Reference Materials A. Appliance Dimension Diagram Dimensions are actual appliance dimensions. Use for reference only. For framing dimensions and clearances refer to Section 5. MINIMUM 24" VERTICAL Ø D REQUIRED GAS LINE ACCESS OPTIONAL FIRESCREEN ELECTRICAL SITS OUT 1-1/2 INCHES ACCESS FROM UNIT FACE Location...
  • Page 56: Vent Components Diagrams

    B. Vent Components Diagrams Effective Length Pipe 10-1/2 in. Inches Millimeters (267 mm) 45 ° Effective DVP4 Height/Length DVP6 DVP12 4-7/8 in. DVP24 ( 276 mm) DVP36 10-7/8 in. (276 mm) DVP48 1219 DVP Pipe (see chart) DVP6A 3 to 6 76 to 152 DVP45 (45º...
  • Page 57 B. Vent Components Diagrams (continued) Note: Heat shields MUST overlap by a minimum of 1-1/2 in. (38 mm). The heat shield is designed to be used on a wall 4 in. to 7-1/4 in. (102 mm to 184 mm) thick. If wall thickness is less than 4 in. (102 mm) the existing heat shields must be field trimmed.
  • Page 58 B. Vent Components Diagrams (continued) 31 in. (787 mm) 13-1/4 in. (367 mm) 24-5/8 in. (625 mm) 27-1/2 in. 24-5/8 in. (127 mm) (625 mm) 13-1/4 in. (367 mm) RF6M RF12M Roof Flashing Multi-pak Roof Flashing Multi-pak 5 in. 11-7/8 in. 5 in.
  • Page 59 B. Vent Components Diagrams (continued) 7-3/8 in. (187 mm) 1-1/2 in. (38 mm) 3-7/8 in. (98 mm) 17-3/4 in. 14 in. (451 mm) (356 mm) 10-1/2 in. (267 mm) DVP-TV 12 in. VerticalTermination Cap (305 mm) DVP-TB1 BasementVent Cap 12 in. 305 mm 9 in.
  • Page 60 B. Vent Components Diagrams (continued) Optional Wire Harness 13-5/8 IN. DESCRIPTION PART NUMBER 346 mm EFFECTIVE LENGTH 32 IN. (813 mm) MIN. 10 ft. PV Wire Harness PVI-WH10 35 IN. (889 mm) MAX. 20 ft. PV Wire Harness PVI-WH20 40 ft. PV Wire Harness PVI-WH40 12-1/2 IN.
  • Page 61: Log Set Assembly

    ESCAPE-42DV C. Service Parts 42” Firebrick Direct Vent Fireplace Beginning Manufacturing Date: Mar. 2005 Ending Manufacturing Date: ______ Log Set Assembly IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for Stocked your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer.
  • Page 62: Service Parts List

    ESCAPE-42DV Service Parts Beginning Manufacturing Date: Mar. 2005 Ending Manufacturing Date: ______ #17 Valve Assembly 17.7 17.2 17.5 17.3 17.4 17.6 17.3 17.8 IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for Stocked your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer.
  • Page 63: C. Service Parts List

    C. Service Parts List ESCAPE-42DV IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for Stocked your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer. at Depot ITEM DESCRIPTION...
  • Page 64: Contact Information

    D. Contact Information Heat & Glo, a brand of Hearth & Home Technologies Inc. 7571 215 Street West, Lakeville, MN 55044 www.heatnglo.com Please contact your Heat & Glo dealer with any questions or concerns. For the location of your nearest Heat & Glo dealer, please visit www.heatnglo.com.

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