Send All Calls; Directory; Call Log; The Call Log Screens - Avaya 2420 End User Manual

To send all calls (except priority calls) and automatic callbacks immediately to coverage:
1. Press the Send Calls button (while on-hook).
or, Dial the Send All Calls code *3 (while off-hook)
2. Listen for confirmation tone.
Note: You hear confirmation tone only when you use a feature access code.
To cancel Send All Calls:
1. Press the Send Calls button again (while on-hook).
or, Dial the Send All Calls Cancel code #3 (while off-hook).
2. Listen for confirmation tone.
To search the directory for a name:
1. Press the Directory button (if administered).
2. Key in the selected name with dial pad keys: last name, comma (use *), first name or initial.
3. Press the Next button for each successive directory name you wish to see. (The Next button must be administered by
your system manager.)
4. To search for a new name, press the Directory button and go through the above sequence again.
5. When you are ready to exit the directory, press
To place a call to the name shown on the display:
1. Pick up the handset.
2. While the name is shown, press the Call Disp button (if administered).
or,If you do not have a Call Disp button on your set, press
Note: You can also leave your handset on-hook. The speakerphone will turn on automatically when you press <Call
Disp> if this system feature is enabled.
Your telephone can store up to 100 entries in the Call Log. By default, all new calls are logged, and the number of new calls is
displayed below the date and time on your telephone.
Note: When power to the telephone is interrupted, all entries in the Call Log are erased.
You can disable the Call Log or specify certain call types you want logged using the Log Setup option on the Options screen.
Two screens allow you to view Call Log information:
•

The Call Log Summary screen

•
The Call Detail screen
The Call Log Summary screen, which is accessed by pressing the Log softkey on the Home screen, displays the following call
identification information:
•
For incoming calls - calling party name and telephone number (if this information is available from the call processing
system). Note that the caller's name may be abbreviated if it is longer than 16 characters.
•
For outgoing calls - the telephone number (that is, the digits that you entered on the telephone dialpad). If you used the
speed dial list to make a call, speed dial entry name and number are displayed in the log.
Note: Outgoing calls made using the
Each page of the Call Log Summary screen can display four entries. You can use < and > to page through all logged calls.

Send All Calls

Directory

.

Call Log

The Call Log Screens

The Call Log Summary Screen
or other abbreviated dialing buttons cannot be logged.
and then dial the number using the dial pad.
2420 Digital Telephone End User Guide | 10 | P a g e