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1 – Call appearance/feature buttons: Use to access
incoming/outgoing lines and programmed features.
2 – Display: Shows the status for the call appearances,
information for a call, information provided by the
Avaya call server, the Home screen, the Speed Dial
screen, the Call Log screen, and the Options screens.
3 – Message lamp: This lamp is lit when a message has
arrived in your voice mailbox.
4 – Softkeys: Allows you to perform specific functions.
The functions available and the corresponding softkey
labels change according to the screen displayed.
5 – Messages button: Use to retrieve messages.
6 – Arrow keys: Use to move between screen pages, to
cycle through Call Log and Speed Dial entries, and to
move the cursor during data entry.
2420 Digital Telephone Quick Reference
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7 – Hold button: Use to place calls on hold.
8 – Transfer button: Use to transfer calls.
9 – Conference button: Use to conference calls.
10 – Drop button: Disconnects the current call. If you
are on a conference call, press this button to drop
the last person you added to the conference.
11 – Redial button: Dials the last number you dialed.
12 – Dialpad: Standard 12-button pad that allows you
to dial telephone numbers.
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EXIT
MESSAGES
SPEAKER
HOLD
HEADSET
TRANSFER
MUTE
CONFERENCE
DROP
REDIAL
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555-250-201, Issue 3, November 2004
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13 – Volume control buttons: Use to adjust speaker,
handset, headset, or ringer/button click volume
depending on which component is in use.
14 – Mute button: Turns off the microphone. When
the Mute feature is active, the associated lamp
turns on, and the person at the other end of the
call cannot hear you.
15 – Headset button: Use to activate a headset that is
connected to the 2420 headset jack.
16 – Speaker button: Use to access the built-in
speakerphone. The lamp associated with this
button turns on when the speaker is active.
17 – Headset jack: Use to connect a headset. This
jack is located on the back of the telephone.
18 – Exit button: Returns you to the first page of the
Home screen.

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Summary of Contents for Avaya 2420

  • Page 1 Mute feature is active, the associated lamp Avaya call server, the Home screen, the Speed Dial turns on, and the person at the other end of the screen, the Call Log screen, and the Options screens.
  • Page 2 Answer a call redials the last number you dialed. can return to it. When a call arrives at your 2420 telephone, you hear a To put a call on hold To redial the last number that you dialed ringing tone, and a blinking bell icon appears on the...
  • Page 3: Personalized Settings

    . Then, you can 2. Press the Ring Options feature button. return to the held call by pressing its call appearance 3. Press the feature button on the 2420 telephone that The Ring Options screen is displayed. button. corresponds to the label you want to edit.
  • Page 4: Call Log

    You can store up to 104 personal speed dial entries in the To view the list of all calls recorded in the Call Log 2420 telephone. When the maximum number of entries is 1. From the Home screen, press the 1.