Introduction; Call Waiting; Call Forwarding - Avaya 4610 User Manual

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8. System Features

8.1 Introduction

As well as your phones specific features, you can access a number of system features by dialling short codes.
These instructions are for the system's default configuration. They assume that you are using the default feature codes.
It also assumes that you have full access to all features and the public phone network.

8.2 Call Waiting

Call Waiting tells you if another call arrives while you are already making a call by providing a call waiting tone. If you
hear the call waiting tone, either end your current call or put the caller on hold. The waiting call should then ring.
To turn call waiting on, dial *15. To turn it off, dial *16.
Note
Call Waiting is only used for a single line phone with no call appearance buttons programmed.
·

8.3 Call Forwarding

Your calls can be forwarded to another extension or an external number when:
·
You are away from your desk (on no answer).
·
Your extension is busy (on all Call Appearance keys).
·
You are away from the office (e.g. when you are on holiday).
·
The following options are available for call forwarding:
To set the number to which your calls are forwarded, dial *07*201# (forwarding to 201 in this example).
·
To switch Forward Unconditional On (i.e. not Hunt Group), dial *01. The letter D is displayed. To switch it off, dial
·
*02.
To switch Forward On Busy On, dial *03. To switch it off, dial *04.
·
To switch Forward On No Answer On, dial *05. To switch it off, dial *06.
·
To switch Forward Hunt Group Calls On, dial *50. To switch it off, dial *51. This setting is for Forward Unconditional
·
only.
To Cancel All Forwarding, dial *00.
·
Note
Cancelling all forwarding will also cancel any Follow Me you have set.
·
4610/5610 Phone
IP Office
15-601124 Issue 05a (16 July 2009)
Page 52

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