Help
Phone does not work
Have you activated the batteries correctly? See page 7.
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Check that the mains power is correctly connected.
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No dial tone
Is the telephone cord of the base plugged into the phone socket?
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Check that the mains power is correctly connected.
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Only use the telephone cord supplied with the phone.
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Cannot dial out or receive calls
Check that the mains power is correctly connected.
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The batteries may need recharging.
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Has there been a power cut? If so, place the handset back on the base for 10 seconds and try
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again. If it still does not work disconnect the batteries and mains power for 10 minutes, then
reconnect and try again.
You have a dial tone, but the phone will not dial out
If you are connected to a switchboard, check whether you need to dial an access code.
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Handset does not ring
The ringer volume may be switched off, see page 21.
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Check that the mains power is correctly connected.
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Make sure the handset is registered to the base, see page 38.
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No display
The batteries may be flat, dead or incorrectly inserted.
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Recharge or replace the batteries
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If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp
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