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BT Graphite 3500 User Manual

Bt graphite 3500 cordless phones
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BT Graphite 3500
User Guide
This new interactive user guide lets
you navigate easily through the pages
and allows you to be directed straight
to any websites or email addresses
that are referenced.
Simply hover the cursor over the page
number, website or email reference
and click when the
to the
icon.
Think before
you print!
9881 Graphite 3500 UG [1].indd 1
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13/9/10 16:30:02

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Summary of Contents for BT Graphite 3500

  • Page 1 Simply hover the cursor over the page number, website or email reference and click when the icon changes to the icon. Think before you print! 9881 Graphite 3500 UG [1].indd 1 13/9/10 16:30:02...

  • Page 2: Your Phone

    * Calls to the Helpline made from within the UK mainland network are free. Mobile and International call costs may vary. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 2...

  • Page 3: Table Of Contents

    Make a handsfree call Change alarm time Answer a call handsfree Switch to handsfree during a call If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 3 13/9/10 16:30:02...
  • Page 4 If you forget to switch on your answering machine base before leaving home Operating your answering machine remotely 36 If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 4 13/9/10 16:30:02...
  • Page 5 Declaration of Conformance Connecting to a switchboard Inserting a pause Recall (R) User Guide formats If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 5 13/9/10 16:30:02...

  • Page 6: Getting Started

    Telephone line cord Mains power adaptor. (pre-installed). Cable retaining clip If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 6 13/9/10 16:30:03...

  • Page 7: Bt Graphite 3500 Multipack Users Only

    Place each BT Graphite 3500 charger within reach of a mains 0808 100 6556*. power wall socket. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 7 13/9/10 16:30:03...

  • Page 8: Set The Date And Time

    (HH:MM), e.g, 17:25 for 5.25pm. Menu 5. Press to confirm. Your BT Graphite 3500 is now ready for use. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 8 13/9/10 16:30:04...

  • Page 9: Getting To Know Your Phone

    The answer machine handset controls on buttons will only work when a message is being played on the handset. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 9...

  • Page 10: Standby Screen

    This feature requires subscription to your network provider’s Caller Display service. A fee may be payable. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 10 13/9/10 16:30:13...

  • Page 11: Navigating The Menus

    If no buttons are pressed for more than 30 seconds the display will return to the standby screen. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 11...

  • Page 12: Menu Map

    RINGBACK OFF WITHOLD ID PLAY ANS MACHINE DELETE ALL RECORD MEMO OUTGOING MSG ANSWER MODE SETTINGS If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 12 13/9/10 16:30:16...

  • Page 13: Answering Machine Base

    Press to stop playback, Press to play messages, message. the next message, page 31. page 31. page 31. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 13 13/9/10 16:30:17...

  • Page 14: Using Your Phone

    . This is called Auto answer, see page 22. 2. Press to hang up. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 14 13/9/10 16:30:17...

  • Page 15: Chain Dialling

    3. Press to end the call. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 15 13/9/10 16:30:18...

  • Page 16: Answer A Call Handsfree

    6. Press to return to the standby screen. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 16 13/9/10 16:30:18...

  • Page 17: Delete A Number From The Redial List

    If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 17 13/9/10 16:30:19...

  • Page 18: Using The Phonebook

    Menu standby or if you want to open the phonebook menu to display more options. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 18 13/9/10 16:30:19...

  • Page 19: Edit An Entry In The Phonebook

    • • transfer an external call from one handset to another If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 19 13/9/10 16:30:20...

  • Page 20: Make An Internal Call

    2 seconds, the display will show COnFEREnCE and all 3 handsets will be able to talk together. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 20 13/9/10 16:30:20...

  • Page 21: Settings

    Calls Menu Secrecy Calls 5. Press to confirm or to return to the previous menu. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 21 13/9/10 16:30:21...

  • Page 22: Handset Name

    To switch the alarm off when it sounds, press any button on the handset. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 22 13/9/10 16:30:21...

  • Page 23: Select Alarm Clock Melody

    4. Use the keypad to enter the new time in the 24 hour format, e.g. 07–30 for 7.30am. Secrecy Menu 5. Press to confirm or to cancel. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 23 13/9/10 16:30:22...

  • Page 24: Caller Display And The Calls List

    (read or unread). Redial You open the Calls list using the button. Calls If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 24 13/9/10 16:30:24...

  • Page 25: View The Calls List

    . Display shows DELETE ALL ? Secrecy Menu 4. Press to confirm or to cancel. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 25 13/9/10 16:30:24...

  • Page 26: Bt Network Services

    If you experience Calls Menu difficulties then please call the CALL is displayed, press Helpline for advice. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 26 13/9/10 16:30:25...

  • Page 27: To Set Up Or Edit Your Voicemail Number

    Menu Redial Redial 4. Scroll to highlight activate or deactivate and Calls Menu press Calls If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 27 13/9/10 16:30:25...

  • Page 28: Call Waiting

    DEACTIvATE, ACTIvATE Calls Menu Calls press . This will send an update to the network. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 28 13/9/10 16:30:26...

  • Page 29: Ring Back Off

    If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 29 13/9/10 16:30:26...

  • Page 30: Using The Answering Machine

    (scrolling one segment at a time) Speaker volume level, displayed when you press Answer machine in Answer only mode If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 30 13/9/10 16:30:26...

  • Page 31: Recording Memory Full

    If you want to interrupt and speak to the caller, press on the handset. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 31 13/9/10 16:30:28...

  • Page 32: Using The Answer Machine From The Handset

    Your new message will be played back. Your own Answer Only message will replace the pre-recorded message. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 32 13/9/10 16:30:28...

  • Page 33: Select Male Or Female Pre-Recorded Outgoing Message Voice

    You cannot delete the pre-recorded Menu press message. Secrecy 5. Press to return to the previous menu level. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 33 13/9/10 16:30:28...

  • Page 34: Message Playback

    3. Speak your message after the voice prompt and beep. Menu Press to stop and save recording. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 34 13/9/10 16:30:29...

  • Page 35: Ring Delay & Time Saver

    If you want to speak to the caller, press as they are leaving their message. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 35 13/9/10 16:30:29...

  • Page 36: Remote Access

    Otherwise you will hear “You have no new messages” followed by the main menu. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 36...
  • Page 37 Press repeatedly to select the answering machine mode: AnsWER & RECORD, AnsWER OnLy AnsWERInG MACHInE OFF. Play main menu If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 37 13/9/10 16:30:30...

  • Page 38: Additional Handsets

    2. At the handset: Follow the registration instructions given in your handset’s user guide. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 38 13/9/10 16:30:30...

  • Page 39: De-Register A Handset

    0000 Secrecy Menu 3. Press to confirm or to cancel. Call screening Base speaker volume If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 39 13/9/10 16:30:30...

  • Page 40: Help

    The batteries may be flat, dead or incorrectly inserted. Recharge or replace the batteries • If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 40 13/9/10 16:30:31...
  • Page 41 • full STD dialling code. Cannot register a handset to a base You can register a total of up to 5 handsets to your BT Graphite 3500 base. Check that you have • not exceeded the limit. Check that you have entered the correct PIN number (default PIN 0000).
  • Page 42 • Is the base ringer set to off? • You may have a faulty line or socket. Try using another socket or line. Call BT on 151 if you still • experience problems. Buzzing noise on my phone or on other electrical equipment nearby Sometimes your BT Graphite 3500 can interfere with other electrical equipment if it is placed •...

  • Page 43: General Information

    Safety information Only use the power supply suitable for the BT Graphite 3500 range. Using an unauthorised power • supply will invalidate your guarantee and may damage the telephone. The item code for the base mains power supply is 052299.

  • Page 44: Cleaning

    There is a slight chance your phone could be damaged by an electrical storm. We recommend that • you unplug the power and telephone line cord during an electrical storm. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 44 13/9/10 16:30:31...

  • Page 45: Product Disposal Instructions

    Your BT Graphite 3500 is guaranteed for a period of 12 months from the date of purchase. Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion, the option to replace the BT Graphite 3500 or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials.

  • Page 46: Technical Information

    Any additional handsets and chargers that you register have a REN of 0. Only use approved base mains power supply, item code: 052299. If you have purchased a BT Graphite 3500 multiple pack, the item code for the charger(s) mains power supply is 052300.

  • Page 47: R&Tte

    This document is also available in other formats, such as Large print, Braille and Audio CD. If you would like a copy, please phone 0808 100 6556*. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp 9881 Graphite 3500 UG [1].indd 47...
  • Page 48 Working together, supporting energy saving products BT & British Gas have joined forces to help our customers find new ways to save energy around the home, so we can all do our bit for the environment & save money too!

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