BT BT3520 - Digital Cordless Phone User Guide

Your phone

Handset

Soft key: Use with icons displayed on the screen above the key. Opens menu. Selects menu options.

Display Redial list and move up menu options. Increase volume.

In standby mode make/ receive phone calls. In talk mode switch handsfree on/off.

Display Call list and move up menu options. Decrease volume.

Replay message.

Press and hold to turn ringer on/off.

Used when connected to a switchboard/PBX, and with some BT Calling Features.

Soft key: Use with icons displayed on the screen above the key. During a call press to mute your voice so your caller cannot hear you.
In standby mode make/ receive phone calls. In talk mode switch handsfree on/off.

End a call. Press and hold for 5 seconds to turn handset on/off.

Stop playback of current message.

Delete message.

Skip to next message.

Press and hold to lock/ unlock keypad.

Make internal calls.

Press and hold to insert a Pause in number to be dialled.

Open phonebook.

The answer machine handset controls on buttons and will only work when a message is being played on the handset.

Base

Delete messages during playback.

Increase speaker volume during playback.

Switch answering machine on/off.

Skip forward during message playback.

Play messages. Stop message during playback.

Red battery charging LED indicator.

Decrease speaker volume during playback.

Message display showing number of messages and answering machine status. Digits flash when there are new messages.

Green In use LED indicator.

Skip backward during message playback.

Press to locate handsets.

Check box contents

Contents for each additional handset

multipacks only

Only use the mains power adaptors, cables and rechargeable batteries supplied in this box, or this product may not work. Any replacement rechargeable batteries must be of the same type. BT accepts no responsibility for damage caused to your BT3520 by using any other type of batteries.

Plug in

1. The telephone line cord is pre-installed but don't plug the other end into the wall socket yet.
2. Plug in the mains power adaptor with the blue ring on the connector (item code 066771).
   Secure power adaptor cable behind retaining clip on back of base.
3. Plug the other end of the power adaptor into the wall socket and switch on.

Charge

1. Remove the protective film from the handset screen and the base lens and activate the batteries by pulling the plastic tab away from the back of the handset.
   
2. Place the handset on the base to charge.
3. After 24 hours, plug the telephone line cord into the telephone wall socket.

Charge the handset batteries for 24 hours or your phone may not work.

Set up your additional handsets

multipacks only

1. For each additional handset and charger: plug the mains power adaptor (item code 066771) into the socket on the back of the charger, secure the cable behind the retaining clip and plug the other end into the mains wall socket and switch the power on.
2. Remove the protective film from the handset screen and activate the batteries as shown above.
3. Place the handset on the charger to charge for 24 hours.

If you ever need to remove the batteries, simply slide open the battery compartment cover and using the finger hole grip the batteries and pull them out.

Go

Set time and date

Press to open the main menu.
Press to scroll to HS SETTINGS and press soft key. DATE & TIME is displayed, press .
Press to SET TIME and press soft key. Enter 2 digits for the hour and 2 for the minute using the 24hr format and press soft key. You will hear a confirmation tone.
Press , SET DATE is displayed. Press . Enter the day, month and year using the dd-mm-yy format and press . You will hear a confirmation tone. Making calls
Press then dial the phone number. Press to end the call.

Making calls

Answering calls

If you have subscribed to Caller Display, the caller's details will be displayed before you answer (see below and also the full user guide online at bt.com/producthelp for details).

Lift the handset from the base or charger to answer incoming calls. If the handset is not on the base or charger, press .

Handsfree

Press during a call to switch between the earpiece and the loudspeaker.

Secrecy

Press the soft key during a call to activate secrecy mode, if you want to prevent the caller hearing anything from your end. Press the soft key again to resume your call.

Redial (up to last 10 numbers called)

Press to open the list of most recently dialled numbers. Press or to scroll through the list.
Press to redial the number displayed or press to access the options menu.

Phonebook

Storing new phonebook entries (up to 50)

Press to open the phonebook. The first entry (or EMPTY) is displayed.
Press the left soft key, ADD is displayed. press . NAME is displayed. Using the letters on the keypad, enter the name, then press . You may need to press the same button a few times until the letter you want is displayed. For example, press once for A, or twice for B. NUMBER is displayed, enter the phone number for the entry and press . If you make a mistake, press to delete the last digit or letter entered.

Press or to select a ringtone you want to be played when this caller rings you and press to confirm. Press to return to standby.

Dialling a phonebook entry

Press . Scroll or to the entry you want. Press to dial.
Or, search alphabetically using the keypad to enter the first letter of the name you want then scroll or to the exact entry and press to dial.

Caller Display and the Call list

You must subscribe to a Caller Display service for this feature to work. Your network provider may charge you for this service.

View and dial from the Call list

Press , then or to scroll through the last 40 incoming calls.
The indicates new missed calls. The number of New Calls to the handset is shown on the standby screen until they have all been viewed in the calls list.
The icon is displayed when the phone number is too long to be fully shown on the screen. Press to allow you to scroll through the rest of the number. Press to dial the number displayed.

Copy a Call list number to the phonebook

Press , then or to the entry you want and press .
Press until STORE NUMBER is displayed and then press . NAME is displayed.
Enter a name using the keypad and press . The number is displayed, press to confirm.
You will hear Melody 1 played, press or to choose a ringtone you want to be played when this caller rings you and then press .

Answering machine

Your answering machine is on and ready to record messages. The controls are shown in the base diagram to the bottom left and the features can also be accessed via the handset ANS MACHINE menu.

Recording your own outgoing message

Press . The display shows ANS MACHINE, press .
Press to scroll to ANS SETTINGS and press .
Press to scroll to OUTGOING MSG and press ..
Press or to select either ANS & RECORD or ANSWER ONLY and press .
Press to scroll to RECORD MSG and press to record your message.
When prompted, speak your message into the handset. When finished press .
Your message will be played back to you. Press if you want to delete the message.

Set the answer delay

To set the number of rings that are played before the answer machine picks up:

Press . The display shows ANS MACHINE, press .
Press to scroll to ANS SETTINGS and press .
Press to scroll to ANSWER DELAY and press .
Press or to select the number of rings before the answer machine answers: 2-9 rings or time saver and press .

For detailed instructions on all the answering machine features see the full user guide online at bt.com/producthelp

Help

Most problems can be fixed with a few simple checks.

Problem	Solution
No dial tone	Only use the cables and batteries supplied. Make sure both the mains power adaptor cable and telephone line cord are plugged into the correct sockets.
Poor speech quality	Make sure the product is not located too close to other electrical appliances. This can also help improve the handset range from the base.
Battery icon flashing and scrolling digits	The battery charge is very low. Make sure you charge the batteries for 24 hours before use to ensure maximum battery performance.
Using broadband on the same phone line	Make sure you plug the phone into the wall socket via an ADSL microfilter (not supplied), otherwise you may have problems with this product and your broadband service. If you use BT Infinity, you will not need to use an ADSL microfilter. For other types of broadband, please check with your provider if a microfilter is required.
Answer machine not answering calls	Check the answer machine is on and set to Answer & Record. Also check that the ring delay is set to answer before any voicemail service (e.g. 1571) on the line.

Find out more

• Frequently Asked Questions are available at bt.com/producthelp
• If you'd like more detailed instructions, a full user guide is available to download from bt.com/producthelp
• If you cannot find the answer to your problem in the full online user guide, then please call our free Helpline on 0800 218 2182*. Our dedicated advisors are more likely to be able to help you than the retailer where you made your purchase.
• This document is also available in other formats, such as Large print, Braille and Audio CD. If you would like a copy, please call 0800 218 2182*.

Documents / Resources

References

• User guides for BT products | BT Help

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download BT BT3520 - Digital Cordless Phone User Guide