BT Graphite 2500 User Manual
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BT Graphite 2500
User Guide
This new interactive user guide lets
you navigate easily through the pages
and allows you to be directed straight
to any websites or email addresses
that are referenced.
Simply hover the cursor over the page
number, website or email reference
and click when the
icon changes
to the
icon.
Think before
you print!

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Table of Contents
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Summary of Contents for BT Graphite 2500

  • Page 1 BT Graphite 2500 User Guide This new interactive user guide lets you navigate easily through the pages and allows you to be directed straight to any websites or email addresses that are referenced. Simply hover the cursor over the page...
  • Page 2: Your Phone

    * Calls to the Helpline made from within the UK mainland network are free. Mobile and International call costs may vary. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 3: Table Of Contents

    Adjusting the earpiece/handsfree volume Select alarm clock melody Make a handsfree call Change alarm time Answer a call handsfree Switch to handsfree during a call If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 4 Remote access Remote access on/off If you forget to switch on your answering machine base before leaving home Operating your answering machine remotely 36 If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 5 Environmental Product disposal instructions Guarantee Technical information R&TTE Declaration of Conformance Connecting to a switchboard Inserting a pause Recall (R) User Guide formats If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 6: Getting Started

    The base station should be plugged into the mains power socket at all times. Telephone line cord Mains power adaptor. (pre-installed). Cable retaining clip If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 7: Bt Graphite 2500 Multipack Users Only

    BT Graphite 2500 Helpline on Place each BT Graphite 2500 charger within reach of a mains 0808 100 6556*. power wall socket. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 8: Set The Date And Time

    . Use the keypad to enter the time in the 24 hour format (HH:MM), e.g, 17:25 for 5.25pm. Menu 5. Press to confirm. Your BT Graphite 2500 is now ready for use. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 9: Getting To Know Your Phone

    BT Calling Features. The answer machine handset controls on buttons will only work when a message is being played on the handset. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 10: Standby Screen

    Phonebook list open. This feature requires subscription to your network provider’s Caller Display service. A fee may be payable. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 11: Navigating The Menus

    To exit a menu and return to the previous menu display, press If no buttons are pressed for more than 30 seconds the display will return to the standby screen. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 12: Menu Map

    BT 118500 VOICE MAIL DIVERT CALLS CALL WAITING RINGBACK OFF WITHOLD ID PLAY ANS MACHINE DELETE ALL RECORD MEMO OUTGOING MSG ANSWER MODE SETTINGS If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 13: Answering Machine Base

    During playback, press to play Press to stop playback, Press to play messages, message. the next message, page 31. page 31. page 31. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 14: Using Your Phone

    Or, you can answer the call by picking the handset up from the base or charger without having to press . This is called Auto answer, see page 22. 2. Press to hang up. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 15: Chain Dialling

    Calls Calls Press to switch the call between the earpiece and the loudspeaker. 3. Press to end the call. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 16: Answer A Call Handsfree

    . Display will show Calls Calls and return to the redial list. sAvED 6. Press to return to the standby screen. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 17: Delete A Number From The Redial List

    Paging ringtone for 30 seconds. To stop the is paged. ringing, press any button on a handset or press again on the base. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 18: Using The Phonebook

    Menu standby or if you want to open the phonebook menu to display more options. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 19: Edit An Entry In The Phonebook

    Graphite 2500 base, see page 38. make internal calls between handsets • transfer an external call from one handset to another • If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 20: Make An Internal Call

    3. Press and hold for 2 seconds, the display will show COnFEREnCE and all 3 handsets will be able to talk together. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 21: Settings

    Redial Redial 4. Press to select or OFF. Calls Menu Secrecy Calls 5. Press to confirm or to return to the previous menu. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 22: Handset Name

    When the alarm is set, the icon is displayed in standby. To switch the alarm off when it sounds, press any button on the handset. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 23: Select Alarm Clock Melody

    4. Use the keypad to enter the new time in the 24 hour format, e.g. 07–30 for 7.30am. Secrecy Menu 5. Press to confirm or to cancel. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 24: Caller Display And The Calls List

    When the Calls list is full, the most recent calls received automatically replace the oldest calls (read or unread). Redial You open the Calls list using the button. Calls If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 25: View The Calls List

    DELETE ALL. Calls Menu 3. Press . Display shows DELETE ALL ? Secrecy Menu 4. Press to confirm or to cancel. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 26: Bt Network Services

    If you experience Calls Menu difficulties then please call the CALL is displayed, press Helpline for advice. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 27: To Set Up Or Edit Your Voicemail Number

    CALLs, BUsy nO AnsWER Calls Menu Redial Redial 4. Scroll to highlight activate or deactivate and Calls Menu press Calls If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 28: Call Waiting

    Redial Redial 3. Scroll to choose either ACTIvATE or DEACTIvATE, Calls Menu Calls press . This will send an update to the network. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 29: Ring Back Off

    WITHHOLD ID and press Calls Menu is displayed, press CALL is displayed, now enter the number of the person you wish to call. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 30: Using The Answering Machine

    Recording a message or memo (scrolling one segment at a time) Speaker volume level, displayed when you press Answer machine in Answer only mode If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 31: Recording Memory Full

    1. Providing the base speaker volume is set loud enough, you can hear a caller leaving a message. If you want to interrupt and speak to the caller, press on the handset. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 32: Using The Answer Machine From The Handset

    30-40cm when recording your message or memo. Menu Press to stop recording. Your new message will be played back. Your own Answer Only message will replace the pre-recorded message. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 33: Select Male Or Female Pre-Recorded Outgoing Message Voice

    COnFIRM is displayed, Calls You cannot delete the pre-recorded Menu press message. Secrecy 5. Press to return to the previous menu level. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 34: Message Playback

    3. Speak your message after the voice prompt and beep. Menu Press to stop and save recording. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 35: Ring Delay & Time Saver

    , the display will show sCREEnInG. If you want to speak to the caller, press as they are leaving their message. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 36: Remote Access

    PIN. If you have new messages, these will be played. Otherwise you will hear “You have no new messages” followed by the main menu. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 37 Stop playback during messages Press repeatedly to select the answering machine mode: AnsWER & RECORD, AnsWER OnLy AnsWERInG MACHInE OFF. Play main menu If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 38: Additional Handsets

    Caller Display will not work correctly. 2. At the handset: Follow the registration instructions given in your handset’s user guide. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 39: De-Register A Handset

    Ring Delay 5 RINGS Calls COnFIRM? Remote access PIN 0000 Secrecy Menu 3. Press to confirm or to cancel. Call screening Base speaker volume If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 40: Help

    Make sure the handset is registered to the base, see page 38. • No display The batteries may be flat, dead or incorrectly inserted. • Recharge or replace the batteries • If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 41 • full STD dialling code. Cannot register a handset to a base You can register a total of up to 5 handsets to your BT Graphite 2500 base. Check that you have • not exceeded the limit. Check that you have entered the correct PIN number (default PIN 0000).
  • Page 42 • Is the base ringer set to off? • You may have a faulty line or socket. Try using another socket or line. Call BT on 151 if you still • experience problems. Buzzing noise on my phone or on other electrical equipment nearby Sometimes your BT Graphite 2500 can interfere with other electrical equipment if it is placed •...
  • Page 43: General Information

    Safety information Only use the power supply suitable for the BT Graphite 2500 range. Using an unauthorised power • supply will invalidate your guarantee and may damage the telephone. The item code for the base mains power supply is 052299.
  • Page 44: Cleaning

    There is a slight chance your phone could be damaged by an electrical storm. We recommend that • you unplug the power and telephone line cord during an electrical storm. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 45: Product Disposal Instructions

    Your BT Graphite 2500 is guaranteed for a period of 12 months from the date of purchase. Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion, the option to replace the BT Graphite 2500 or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials.
  • Page 46: Technical Information

    Any additional handsets and chargers that you register have a REN of 0. Only use approved base mains power supply, item code: 052299. If you have purchased a BT Graphite 2500 multiple pack, the item code for the charger(s) mains power supply is 052300.
  • Page 47: R&Tte

    This document is also available in other formats, such as Large print, Braille and Audio CD. If you would like a copy, please phone 0808 100 6556*. If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit www.bt.com/producthelp...
  • Page 48 Working together, supporting energy saving products BT & British Gas have joined forces to help our customers find new ways to save energy around the home, so we can all do our bit for the environment & save money too!

This manual is also suitable for:

Graphite 3500

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