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Related Manuals for BT Granite
Summary of Contents for BT Granite
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Page 1: User Guide
BT Granite User Guide... -
Page 2: Telephone Answering Machine
• Speed dial – assign a number stored in the Phonebook to a 2-9 keypad button for dialling with one touch. • Quick access to a range of BT Services including directory enquiries and call divert. • Caller Display lets you see who’s calling and your phone stores details of the last 30 callers in a Calls list. - Page 3 • Desk mounting plinth Need help? If you have any problems setting up or using your BT Granite please call our free If you have purchased a BT Helpline on 0808 100 6556*. Our dedicated avdisors are more likely to be able to Granite multiple pack you help you than the retailer where you made your purchase.
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Page 4: Table Of Contents
In this guide Getting started Phonebook Location ................7 Store a name and number ..........19 Setting up ...............7 View an entry ..............19 Setting up for multiple packs ...........9 Dial an entry ..............19 Set date and time manually ..........9 Edit a name and number ..........20 Edit the assigned ringer melody ........20 Getting to know your phone Handset buttons ............10... - Page 5 Handset / Answering machine default settings ....34 View, edit and send a template message......46 View, edit and send a Draft message .......46 BT Network services Pre-stored BT Services numbers ........35 Text settings ..............47 Open BT Services menu ..........35 Switch message reception off / on ........47 Call Waiting ..............36...
- Page 6 In this guide Help ................53 General information Safety information ............57 Cleaning ................57 Environmental ...............58 Product disposal instructions ..........58 Guarantee ..............58 Technical information .............59 R&TTE ................59 Declaration of Conformance ...........59 Connecting to a switchboard ..........60 Inserting a pause ............60 Recall ................60 If you experience any problems, please call the Helpline on 0808 100 6556*...
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Page 7: Getting Started
Do not place your BT Granite in the bathroom or other humid areas. Place your BT Granite within 2 metres of the mains power socket and telephone Handset range socket so that the cables will reach. Make sure it is at least 1 metre away from The BT Granite has a range of up to 300 metres other electrical appliances to avoid interference. - Page 8 Eventually they will need to be replaced. New batteries are available from the BT Granite Helpline on 0808 100 6556*. After charging your handset for the first time, subsequent charging time is about 6–8 hours a day.
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Page 9: Setting Up For Multiple Packs
Caller Display service, the date and time is set automatically for all handsets when you receive If you have purchased a BT Granite multiple pack, you will need to prepare any your first call. additional handsets and chargers for use. -
Page 10: Getting To Know Your Phone
In a menu, press to scroll up through the options. During a call, press to increase the volume. Recall For use with switchboard/PBX and BT Calling Features. LEFT/INT In standby, press to call another handset, page 51. Option button (right) During a call, press to put caller on hold, page 52. -
Page 11: Handset Display / Display Icons
Getting to know your phone Handset display Granite Handset name and number 8 AUG 12:30 Date Time NAMES MENU Display icons Shows handset battery status. Handsfree is in use. Scrolls when the handset is charging Handset ringer is switched off. Flashes when less than 15 minutes talk On - Answering machine is switched on. -
Page 12: Base
Getting to know your phone Base Find Message counter Press to ring all registered handsets, Indicates answer machine status helpful for finding a missing handset, page 18. and number of messages received. Also used during registration, page 50. Flashes when new messages have been received. LED indicators Flashes –... -
Page 13: Navigating The Menus
Navigating the menus Press to select the option displayed on screen. Your BT Granite has an easy to use menu system. Each menu has a list of options which you can see on the menu map on the following page. -
Page 14: Menu Map
DELETE ENTRY RESET - CONFIRM TONE PROD. - ANSWER & DELETE ALL HELPLINE BACKLIGHT TIME RECORD SPEED DIAL BT 118500 DIM MODE - ANSWER ONLY CANCEL AUTO HANG-UP - ANSWER OFF CALLBACK AUTO ANSWER ANS SETTINGS WITHHOLD ID - RING DELAY... -
Page 15: Using The Phone
Using the phone Switch handset on or off When you make a call, the In use light on the base flashes. To switch off: Call timer Your handset will automatically time the duration 1. Press and hold until the handset switches off, after about 5 seconds. of all external calls. -
Page 16: Receiving A Call
Using the phone Receiving a call When the phone rings the display shows the caller’s number if available or the caller’s name if it matches an entry in the phonebook. If you do not have a Caller Display service, the screen shows externAl CAll. -
Page 17: Answer A Call Handsfree
Using the phone Answer a call handsfree 1. Press twice. The call is transferred to the handset loudspeaker. Switch to handsfree during a call 1. During a call: press to put the call on the loudspeaker. To switch handsfree off and return the call to the earpiece, press again. -
Page 18: Delete A Redial Number
Using the phone Delete a redial number 1. Press 2. Scroll to the number you want. 3. Press SeleCt, then when the entry is selected, press and scroll Menu and press SeleCt, then press to confirm. Delete 4. Press to return to standby. BACk Delete entire redial list 1. -
Page 19: Phonebook
Phonebook Entering names You can store up to 100 names and numbers in the phonebook. Use the keypad letters to enter names, e.g. to store Tom: Names can be up to 14 characters long and numbers up to 24 digits. Press once to enter T. -
Page 20: Edit A Name And Number
Phonebook Edit a name and number 1. Press Menu. is displayed. Press SeleCt. phoneBook 2. Scroll and press SeleCt. eDit entry 3. Scroll to the entry you wish to edit and press SeleCt. Press to delete CleAr the name, if required, and enter the new name. Press ok. 4. -
Page 21: Delete Phonebook
Phonebook Delete Phonebook 1. Press Menu. is displayed. Press SeleCt. phoneBook 2. Scroll and press SeleCt. Delete All is displayed press to confirm or to cancel. Delete All? BACk 4. Press to return to standby. BACk Speed dial You can assign a number from the Phonebook to a 2-9 button and dial that number just by pressing and holding the button. -
Page 22: Dial A Speed Dial Number
Phonebook Dial a speed dial number 1. Once you have stored a number, press and hold the 1-9 button you want. The number stored is displayed and dialled. Delete a speed dial number 1. Press Menu. is displayed. Press SeleCt. phoneBook 2. -
Page 23: Handset And Base Settings
Handset and base settings Handset settings Ring volume There are five volume levels (plus Off) or choose Ascending for a gradually increasing volume. 1. Press Menu, scroll and press SeleCt. hAnDSet SettingS 2. Scroll and press SeleCt. hAnDSet toneS is displayed, press SeleCt. ring voluMe 4. -
Page 24: Keypad Beep
Handset and base settings keypad beep When you press a button on the keypad, you hear a beep. You can switch this beep on or off. 1. Press Menu, scroll and press SeleCt. hAnDSet SettingS 2. Scroll toneS, press SeleCt. hAnDSet 3. -
Page 25: Auto Hang-Up
Handset and base settings Auto hang-up With Auto hang-up switched on, you can end a call by placing the handset on the base or charger. If you switch this off, you must always press to hang up. Default setting is On. 1. -
Page 26: Base Settings
Handset and base settings Base settings Ring volume There are five volume levels (plus Off) or choose Ascending for a gradually increasing ring volume. 1. Press Menu, scroll and press SeleCt. BASe SettingS is displayed. Press SeleCt. ring voluMe 3. Scroll to the ringer volume you want and press ok. -
Page 27: Clock & Alarm
Clock & alarm Set date/time 1. Press Menu, scroll and press SeleCt. CloCk & AlArM is displayed. Press SeleCt. Set DAte/tiMe 3. Use the keypad to enter the current time in 24 hour format and date then If you make a mistake, press BACk to delete. press ok. -
Page 28: Set Alarm
Clock & alarm Set alarm You can set your alarm to ring once or at the same time every day. If you want to stop your handset alarm setting, select Off. 1. Press Menu, scroll and press SeleCt. CloCk & AlArM 2. -
Page 29: Caller Display And The Calls List
A quarterly fee may be payable. For more answering the call. information on BT Calling Features call BT free on 0800 800 150. If your caller’s name is stored in the phonebook and a number match is found, To ensure the caller’s name is displayed, make... -
Page 30: View And Dial From The Calls List
Calls list view and dial from the Calls list 1. Press . The Calls list screen is displayed. 2. The first entry is indicated by an arrow, press to open the entry to SeleCt see details of the call, e.g. time and date. If the call has not been viewed, it is marked as by the icon. -
Page 31: Delete Entire Calls List
Calls list Delete entire Calls list 1. Press . The Calls list screen is displayed. 2. Press to open any entry, press Menu. SeleCt 3. Scroll and press SeleCt. Delete All is displayed. Press to confirm or to cancel. Delete All? BACk 5. -
Page 32: Advanced Settings
Advanced settings Change PIN The default PIN is 0000. You will need to enter the PIN for setting Call barring and during registration and de-registration. For security reasons, you can change the PIN to your own preferred 4-digit code. 1. Press Menu, scroll and press SeleCt. -
Page 33: Set Call Barring Number
Advanced settings Set call barring number You can enter up to four numbers to be barred. 1. Press Menu, scroll and press SeleCt. ADvAnCeD Set 2. Scroll BArring, press SeleCt. CAll 3. Enter the system PIN (default setting 0000) and press ok. Dialling a barred number 4. -
Page 34: Handset / Answering Machine Default Settings
Advanced settings SMS default Centre Centre 1 Handset default settings Handset Ringer Volume Set 1st Ring Handset Ringer Melody MELODY 1 SMS center – Outgoing number 1470P17094009 Handset Earpiece Volume SMS center – Handset Speaker Volume Incoming number 0800587529 Handset Key Beep Phonebook memory Empty Battery Low Tone... -
Page 35: Cancel Callback
BT Network Services IMPORTANT By selecting the BT Services menu you can access a range of useful pre-stored To use BT Services and BT Calling Features you numbers and further BT Calling Features. must first subscribe (if required) to the relevant service from your network provider. -
Page 36: Call Waiting
BT Network services Call Waiting You must subscribe to your network’s Caller Display service for Call Waiting to work. A quarterly fee may be payable. 1. During a call, you hear a soft beep in the earpiece and the display shows the number of the caller or the name if it matches an entry in your phonebook. -
Page 37: Answering Machine
Answering machine You will need to set the day, date and time (if Your BT Granite can digitally record up to 12 minutes of messages or up to 59 you have not already done so) so that you will messages. The maximum incoming message can be up to 1 minute. -
Page 38: Outgoing Messages
Answering machine Answer and Record Outgoing messages The pre-set Answer and Record outgoing message, that allows your caller to leave a message, is “Hello, your call cannot be taken at The outgoing message is the message a caller first hears when the answering the moment, so please leave your message after machine picks up their call. -
Page 39: Message Playback
Answering machine 4. Scroll and press to play the message. Delete SeleCt 5. Press to return to the previous menu level. BACk Message playback Messages are played through the handset speaker. To switch to private playback through the earpiece, press during playback. -
Page 40: Answer Settings
Answer delay Answer delay sets the number of times your 1. Press Menu, scroll MAChine. Press SeleCt. BT Granite will ring before the answer machine AnSwer picks up your call and starts playing the outgoing 2. Scroll and press SeleCt. -
Page 41: Call Screening At The Handset
“Thank you for calling” and the answering machine will hang up. Any new callers will hear the Answer only message. If the memory is full you must delete messages before your BT Granite can begin recording again. Call screening 1. -
Page 42: Remote Access
2. Enter your system PIN (original setting 0000). Play back your messages as you will hear, “Thank you for calling”, and your BT Granite will hang up. If you do not press any shown below in ‘Operating your answering machine remotely’. - Page 43 Answering machine Follow the announcements and instructions you hear: Play all messages Play new messages Skip back during messages Delete current message Skip forward during messages Stop playback Press repeatedly to select the answering machine mode: AnSwer & reCorD, AnSwer only AnSwer off.
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Page 44: Text Messaging
Text messaging Welcome to the BT text messaging service on your BT Granite. Your BT Granite Your BT Granite can store a total of 60 text messages: can send and receive text messages from participating mobile networks and compatible landline telephones in the UK. -
Page 45: New Text Message Alert
Text messaging When writing a text, if you do not press a button If selecting a Phonebook number, press phoneBook, scroll to the for 30 seconds, the handset will return to entry you want and press SeleCt. standby. If the message does not get sent, the screen shows text not Sent! If the text is not 4. -
Page 46: View, Edit And Send A Template Message
Text messaging Enter the name, press ok. – press to delete the message. Delete SeleCt – press to delete all messages in the inbox. Delete All SeleCt Press to confirm. 2. Press to return to the previous menu level. BACk Templates There are five pre-set templates: view, edit and send a template message... -
Page 47: Text Settings
– press to send the text. SenD SeleCt must delete receive service centre number from one of the base stations. To do this on your BT – press to delete the text. Delete SeleCt Granite, see opposite. -
Page 48: Service Centre Numbers
Text messaging Service centre numbers To send and receive text messages you need the telephone number of your Network’s text Centre. If you accidentally delete the Outgoing or Incoming Service Centre numbers you will need to re-enter them in order for your text Service to work. -
Page 49: Set A Send Service Centre
Text messaging Set a Service Centre The default setting is Service Centre 1. 1. From standby, press Press Menu, scroll and press SeleCt. text MeSSAge 2. Scroll and press SeleCt. SettingS 3. Scroll and press SeleCt. DefAult Centre 4. Scroll and enter the service number ServiCe Centre you want. -
Page 50: Using Additional Handsets
You can use up to five GAP compatible handsets with your BT Granite base to extend your phone system without needing to install extension sockets for each new phone. Your BT Granite handset can also be registered to up to four other bases. -
Page 51: Internal Calls
Using additional handsets Internal calls Call another handset 1. Press . If only two handsets are registered to the base, the second handset Only possible when more than one handset is registered to the base. will automatically be called, otherwise a list of available handsets is displayed. 2. -
Page 52: Start A Conference Call When Quick Conference Is Turned Off
Using additional handsets Start a conference call when Quick conference is turned off 1. During a call with an external caller, press . Your caller is put on hold and all available handsets displayed. 2. Enter the handset number you want to call. 3. -
Page 53: Help
• If you are connected to a switchboard, check whether you need to dial an access code. • Make sure the handset is in range of the base. • Another handset registered to your BT Granite base may be on the line. Handset does not ring •... - Page 54 Cannot register a handset to a base Customer Helpline • You can register a total of 5 handsets to your BT Granite If you are still experiencing difficulties please call the base and you can register your BT Granite handset to up BT Granite Helpline on 0808 100 6556*.
- Page 55 • Check service centre number is correct including 1470P when prompted by the Fault Management Service select prefix (this is for BT lines. If you have another network option 2, enter your phone number on the handset and provider please check the prefix number with them). In wait to speak to a customer adviser.
- Page 56 Help 3. Enter the number 00000 then press ok. General sales enquiries • BT Residential lines – call 150. BT Business lines – is highlighted, press SeleCt. SenD call 152. 5. Display shows and then text trAnSferring • For non BT line customers, call 0800 800 150 text Sent.
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Page 57: General Information
• Clean the handset and base (or charger) with a damp (not wet) cloth, Safety information or an anti-static wipe. • Only use the power supply suitable for the BT Granite range. Using Never use household polish as this will damage the product. Never an unauthorised power supply will invalidate your guarantee and use a dry cloth as this may cause a static shock. -
Page 58: Environmental
Subject to the terms listed below, the guarantee conditions. will provide for the repair of, or at BT’s or its agent’s discretion, the • There is a slight chance your phone could be damaged by an option to replace the BT Granite or any component thereof, (other electrical storm. -
Page 59: Technical Information
Helpline’s instructions for replacement or repair. (REN), which is used to calculate the number of items which may be connected to any one telephone line. Your BT Granite has a REN of Outside of the 12 month guarantee period: 1. -
Page 60: Connecting To A Switchboard
(Private Branch Exchange), contact your PBX supplier for further information. The recall function is set to timed break recall and is also used for BT Calling Features. If you experience any problems, please call the Helpline on 0808 100 6556*... - Page 61 Working together, supporting energy saving products BT & British Gas have joined forces to help our customers find new ways to save energy around the home, so we can all do our bit for the environment & save money too!