Downloading A Bios Update; Using Advanced System Diagnostics - HP ZBook 17 Service Manual

NOTE: You can also determine the BIOS version by turning on or restarting the computer, pressing
the esc key while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the
screen, and then pressing the

Downloading a BIOS update

CAUTION:
and install a BIOS update only when the computer is connected to reliable external power using the AC
adapter. Do not download or install a BIOS update while the computer is running on battery power,
docked in an optional docking device, or connected to an optional power source. During the
download and installation, follow these instructions:
Do not disconnect power from the computer by unplugging the power cord from the AC outlet.
Do not shut down the computer or initiate Suspend or Hibernation.
Do not insert, remove, connect, or disconnect any device, cable, or cord.
1.
Open your web browser. For U.S. support, go to http://www.hp.com/go/contactHP. For
worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
2. Follow the on-screen instructions to identify your computer and access the BIOS update you want
to download.
3.
Click the option for software and driver downloads, type your computer model number in the
product box, and then press enter. Follow the on-screen instructions to identify your computer and
access the BIOS update you want to download.
4.
Click your specific product from the models listed.
5.
Click the appropriate operating system.
6.
Go to the BIOS section and download the BIOS software package.
7. Follow the installation instructions as provided with the downloaded BIOS software package.
NOTE:
After a message on the screen reports a successful installation, you can delete the
downloaded file from your hard drive.

Using Advanced System Diagnostics

Advanced System Diagnostics allows you to run diagnostic tests to determine if the computer hardware
is functioning properly. The following diagnostic tests are available in Advanced System Diagnostics:
Start-up test—This test analyzes the main computer components that are required to start the
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computer.
Run-in test—This test repeats the start-up test and checks for intermittent problems that the start-up
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test does not detect.
Hard disk test—This test analyzes the physical condition of the hard drive, and then checks all
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data in every sector of the hard drive. If the test detects a damaged sector, it attempts to move the
data to a good sector.
f1 key. Follow the on-screen instructions to exit this screen.
To reduce the risk of damage to the computer or an unsuccessful installation, download
Using Advanced System Diagnostics
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