Toner Rubs Off; Toner Specks Appear On Prints - Lexmark CX410e User Manual

Troubleshooting
Action
Step 2
Replace the imaging kit, and then resend the print job.
Does fog or shading disappear from the prints?

Toner rubs off

Leading edge
ABC
DEF
Trailing edge
Action
Step 1
From the Paper menu on the printer control panel, check the paper type
and weight.
Do the paper type and texture match the paper loaded in the tray?
Step 2
Check if you are printing on paper with texture or rough finishes.
Are you printing on textured or rough paper?

Toner specks appear on prints

Action
Replace the imaging kit, and then resend the print job.
Do toner specks appear on prints?
Yes No
The problem is solved. Contact
support.
Yes No
Go to step 2. Specify the paper type
and weight from the
tray settings to match
the paper loaded in the
tray.
From the Paper menu Contact
on the printer control support.
panel, set the paper
texture.
Yes No
Contact customer The problem is solved.
support.
301
customer
customer